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07-23-2013 12:07 AM #1ROG Member Array
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Asus Z-87 Pro, AI Suite 3 "access violation" error on restart
When running AI Suite 3's 4 way optimization, upon the initial restart after Windows loads I get the following error.... "Access Violation at address 00451314 in module 'AISuite3.exe'. write of address 000003A8."
I have the 1007 Bios on the z87 pro, I-5 4670K processor, 8Gb (2x4GB) G.Skills Sniper Series Ram, Samsung 840 Pro SSD.
I uninstalled AI Suite 3 several times, ran the cleaner after uninstalling, re-installed AI Suite 3 only to end up with the same results. Any help is greatly appreciated.
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07-23-2013 05:53 AM #2New ROGer Array
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Getting same error here with the z87 pro would love some help.
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07-23-2013 08:08 AM #3ROG Guru: Grand Master Array
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All I can suggest is remove that stuff. If you need a monitoring software the use HWmonitor, if you need fan control use Speedfan. If you wish to OC use the bios.
To help us help you - please provide as much information about your system and the problem as possible.
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07-23-2013 12:53 PM #4
I would suggest a fresh install of Windows with no other monitoring software running and some stability testing be done. AI Suite has not had any issues on the installs I have done.
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07-23-2013 06:17 PM #5ROG Member Array
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Contacted Asus.... They suggested putting AI Suite III on the date execution prevention list. That didn't help. They also suggested a fresh install of Windows which I did as well only to end up with the same exact problem. I really only wanted the AI Suite for the fan optimization and to give me a ball park area for oc'ing. Newegg video showing the AI Suite III for the z87 boards really spiked my interest. It's a shame it's looking like I will not be able to use this feature on my brand new board. This will most likely be the last Asus board I purchase if I don't end up returning it.
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07-23-2013 06:18 PM #6ROG Member Array
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Also flashed bios to new 1205 on asus site. Still no luck.
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07-23-2013 06:27 PM #7
What model Sniper memory do you have? For testing purposes try running with a single module.
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07-24-2013 11:04 AM #8Tech Marketing Manager HQ Array
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With Praz here:
1) memory instability
and or
2) Java problem.
-Raja
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07-24-2013 02:10 PM #9ROG Member Array
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G.SKILL Sniper Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1866 (PC3 14900) Desktop Memory Model F3-14900CL9D-8GBSR.
I will test it with 1 memory module and report back. Thanks for the help guys. I appreciate it.
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07-24-2013 03:34 PM #10Tech Marketing Manager HQ Array
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No worries. Passed to HQ - they said they will have a patch for this shortly (possibly tomorrow). Hold tight!
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