hi everyone, my first post here 🙂
I was actually directed by the official AsusTek forum to post my issue here, so here goes...
My hardware: Asus K52F-BBR9 notebook
my situation deals with a replacement battery I purchased (from what appears to be a reputable dealer- battery1inc.com via Amazon)
heres a summary of my experience since receiving the replacement battery:
- Like the battery contents instructed- I charged the new battery (while connected to my shutdown laptop) for 10hrs.
- Although the battery indicator on the laptop never turned green, I followed the instructions verbatim and unplugged the ac adapter at the 10hr mark
- I turned the laptop on
- Issue #1 - the battery indicator in the system tray showed the battery at "unknown remaining"
- regardless, I used the laptop and left it on in order to completely drain the battery in order to do a full recharge again
- Issue #2 - after about an hour or so, intermittently the laptop would shut down (im assuming the battery had no more juice)
- I shutdown the laptop, and connected the ac adapter again to charge
- Issue #3 - rather than the solid amber glow of the batter indicator (to indicate chargings), the light was flashing
- I let the battery charge overnight (so I thought)
- Issue #4 - the next morning, after unplugging the laptop from the charger, the laptop did not turn on
- I connected the charger again to turn on the laptop to see what was going on
- Issue #5 - once on, the battery indicator displayed 'battery not found' (although it was perfectly attached)
- After several minutes of troubleshooting (and being frustrated), I attached the original stock battery for the laptop
- it works fine- shows accurate remaining charge, works while not connected to the charger, etc
- I detach the stock battery, and reattach the replacement battery
- without turning on the laptop, i connect the charger again
- the battery indicator on the laptop now displays a solid amber light this time (im assuming its charging now, so Ill check it after another several hours)
so my questions here are- is this mainly an issue with the battery? is there anything I can do from a configuration standpoint in Windows 7? any suggestions on what to do (try) next?
Please advise.
Many thanks in advance!
