Hello Cadesa. I am sorry to hear that you have this problem. But this is not something you should stress about. If you are running the factory Windows 8 would suggest you to do same as i did, format the hard drive, and install Windows 8 extreme version. I have been using Windows 7 extreme and now windows 8 extreme version and i have never had any issues since windows 7 came. Now if you prefer to use the original version that comes from OEM i would then simply restore the windows using restore partition. If you don't want to go through this much trouble then maybe consider returning it to the store.
Let me know if you decide to go with windows 7 or windows 8 extreme version. Send me private message and i will tell you how to get one.

I sent the error details to the support, they said that I need upgrade my Bios controller to version 207, I upgraded it and now I am test it, for the moment I will wait and I will let you inform if the "fix" from the support was sucessfully or not.

Slavisha, I apreciate your help, just let me test it the laptop and if I regard that it's better break the windows I will ask for help 🙂

Not a problem. I doubt that upgradung bios to 207 would fix the issue you have but who knows. Anyways , let me know if you need help.

Update the information after contact support:

1st test: the Suspended and hibernate status working now.
2nd test: the notebook still restarted (waiting more news from support).

Cadesa,
would you mind letting me look at your computer? Support will never dive deep in to your particular issue. And if they do it will be across few days if not weeks.
Just install teamviewer and give me access codes and you can look what i am doing and we can fix this together. Its inside how many issues people have witht his machines i clearly should feel lucky one with mine.

Intel Dude wrote:
any laptop i buy I format it immediately and install a fresh installation of Windows. Especially ASUS as their support is the worst and their drivers are outdated and ancient so power users must find their own drivers to get the most out of these machines

I definitely agree with this.
I see you have windows 8 64bit pro on your machine, how did you resolve the issue with embedded windows key in BIOS? I have retail key for windows 8 64bit pro but having trouble to find solution on how to go around the BIOS key. Any insight?

Slavisha, thanks, I will send you a PM 🙂

Intel Dude, I am use up all ways until literally BREAK W8.

According with support this could fix it:

method 1
1. Place your mouse in the upper or lower right of the screen or press shortcut from the Windows key + C.
2. Click on settings Charm
3. Click "Change settings for the PC" on the bottom of the screen.
4. In the left menu click on "General"
5. Scroll down on the right and click on "Start" button below "Remove everything and reinstall windows"

method 2
1) Press F9 repeatedly just after turning on the computer;
2) Choose the "Troubleshooting";
3) Choose "Restore your PC" to restore Windows 8 without losing
files or "Reset your PC" to reinstall Windows 8 ("clean install")
4) After you choose the desired option, press "next".
5) If the option was selected "Reset your PC", the wizard will ask if you want to clean the unit completely. To install the operating system integrally must press "Thoroughly clean the unit" and then "Reset".
6) Please allow to reach 100% to complete the installation.

After that they said:

In case the problem persist, please contact through the following link the USA Support to know how to use your warranty.

link: http://support.asus.com/hotlines.aspx?SLanguage=en

Very funny support, very funny...