Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

computer won't shut down

NoLife
Level 9

‎08-10-2013 08:20 PM - last edited on ‎03-06-2024 01:58 AM by Community Admin

when i click shut down my computer won't shut off, the screen will shut off but the mb will stay on .the code reads aa and i know this is normal.need help bios 4208 12.7 orom gpt
Windows 10 64 pro
Intel I9 9900K Stock Speed
Motherboard -ASUS ROG Maximus XI Formula Z390
GPU-NVIDIA GeForce RTX 2070 Super 8GB GDDR6 PCI Express 3.0 Graphics Card - Black/Silver
Case-The Tower 900
PSU- EVGA Supernova 1000 PQ, 80+ Platinum 1000W
Memory- G.SKILL TridentZ RGB Series 32GB (4 x 8GB) 288-Pin DDR4 SDRAM DDR4 3200 (PC4 25600) Desktop Memory Model F4-3200C16Q-32GTZR
M.2-Samsung 970 Evo
Labels:
0 Kudos
103,930 Views
44 REPLIES 44

samual
Level 11

‎08-10-2013 08:31 PM

Hi Nolife

What is the setting under power options in windows?

Start Control Panel,
Select System and Security,
Select Under Power Options select "change what the power button do",

beside "When I press the power button" it should say "shutdown". There are three options "Do nothing", "Shutdown", and Sleep.
x99-pro/3.1 | i7-5820k | 16gb gskils 3000 | Nvidia gtx 980 ti | 512gb SM950 Pro | Predator 360 AIO | ASUS PA248Q | Seasonic Platnium 1000w
0 Kudos

HiVizMan
Level 40

‎08-11-2013 04:44 AM

The acid test is to do a clear CMOS and then see if all works as it should. If yes then something you have set or changed via the BIOS or some other utility is the cause.

Stuff like a bios flash can cause this by the way, especially if that flash was done in OS.
To help us help you - please provide as much information about your system and the problem as possible.
0 Kudos

NoLife
Level 9
In response to HiVizMan

‎08-11-2013 12:42 PM

HiVizMan wrote:
The acid test is to do a clear CMOS and then see if all works as it should. If yes then something you have set or changed via the BIOS or some other utility is the cause.

Stuff like a bios flash can cause this by the way, especially if that flash was done in OS.


i did do a bios flash but did in the back of mb i think it might be the skpe will have 2 see thanks all
Windows 10 64 pro
Intel I9 9900K Stock Speed
Motherboard -ASUS ROG Maximus XI Formula Z390
GPU-NVIDIA GeForce RTX 2070 Super 8GB GDDR6 PCI Express 3.0 Graphics Card - Black/Silver
Case-The Tower 900
PSU- EVGA Supernova 1000 PQ, 80+ Platinum 1000W
Memory- G.SKILL TridentZ RGB Series 32GB (4 x 8GB) 288-Pin DDR4 SDRAM DDR4 3200 (PC4 25600) Desktop Memory Model F4-3200C16Q-32GTZR
M.2-Samsung 970 Evo
0 Kudos

BOLTS4BREKFAST
Level 12

‎08-11-2013 05:13 PM

I am have been experiencing this EXACT issue..

I have tried everything I could think of!

I have even replaced PSU, RAM, SSD's, and Standard hard drive.

Only thing that hasn't been replaced is CPU.


I even tried switching to the second BIOS chip on the board..

(Which I had never used)

And I still get the shutdown problem.

I think it's the board.. So I already setup an advanced RMA.
NZXT Phantom 820
Asus Rampage IV Extreme
NZXT HALE90v2 1200w PSU
Intel i7 3960X OC'd @ 4.7Ghz
Corsair H100i (Push/Pull)
MSI GAMING 4G GTX 980
16GB Corsair Dominator GT 2133Mhz
2 Samsung 840 Pro 256GB SSD's (RAID-0)
2 Samsung 850 Pro 256GB SSD's (RAID-0)
SoundBlaster Z PCIe Sound Card
Logitech Z906 5.1 Surround Sound
Sennheiser PC360 Headset
LG Blu-Ray Burner
Windows 10 Professional 64-bit
0 Kudos

NoLife
Level 9
In response to BOLTS4BREKFAST

‎08-12-2013 03:54 AM

BOLTS4BREKFAST wrote:
I am have been experiencing this EXACT issue..

I have tried everything I could think of!

I have even replaced PSU, RAM, SSD's, and Standard hard drive.



Only thing that hasn't been replaced is CPU.


I even tried switching to the second BIOS chip on the board..

(Which I had never used)

And I still get the shutdown problem.

I think it's the board.. So I already setup an advanced RMA.


well, it never did this until i flashed the bios with 4208 i dont remember this system cooling policy in power options before maybe it was there but never seen it before its on active should i put it on passive?
Windows 10 64 pro
Intel I9 9900K Stock Speed
Motherboard -ASUS ROG Maximus XI Formula Z390
GPU-NVIDIA GeForce RTX 2070 Super 8GB GDDR6 PCI Express 3.0 Graphics Card - Black/Silver
Case-The Tower 900
PSU- EVGA Supernova 1000 PQ, 80+ Platinum 1000W
Memory- G.SKILL TridentZ RGB Series 32GB (4 x 8GB) 288-Pin DDR4 SDRAM DDR4 3200 (PC4 25600) Desktop Memory Model F4-3200C16Q-32GTZR
M.2-Samsung 970 Evo
0 Kudos

HiVizMan
Level 40

‎08-12-2013 04:13 AM

If folks flash using OS or do not allow the board time to update the firmware this can happen, not saying this is what happened for Bolts but just sharing what I have seen myself.

Use the USB bios flashback method and go back to your BIOS version that was working.

Will check back and see how it goes.
To help us help you - please provide as much information about your system and the problem as possible.
0 Kudos

BOLTS4BREKFAST
Level 12

‎08-12-2013 05:06 AM

@HiVizMan

I have tried reverting to BIOS 4004 with the same results. (flashing using USB Flashback method.)

Because, for me, the issue didn't start until I flashed 4102 BIOS...

So when 4206 BIOS came out, I hoped that this would fix the problem. But it hasn't.
NZXT Phantom 820
Asus Rampage IV Extreme
NZXT HALE90v2 1200w PSU
Intel i7 3960X OC'd @ 4.7Ghz
Corsair H100i (Push/Pull)
MSI GAMING 4G GTX 980
16GB Corsair Dominator GT 2133Mhz
2 Samsung 840 Pro 256GB SSD's (RAID-0)
2 Samsung 850 Pro 256GB SSD's (RAID-0)
SoundBlaster Z PCIe Sound Card
Logitech Z906 5.1 Surround Sound
Sennheiser PC360 Headset
LG Blu-Ray Burner
Windows 10 Professional 64-bit
0 Kudos

BOLTS4BREKFAST
Level 12

‎08-12-2013 07:14 PM

And today I did a clean install of Windows to rule out it being a driver/software issue.. Problem is still there..
NZXT Phantom 820
Asus Rampage IV Extreme
NZXT HALE90v2 1200w PSU
Intel i7 3960X OC'd @ 4.7Ghz
Corsair H100i (Push/Pull)
MSI GAMING 4G GTX 980
16GB Corsair Dominator GT 2133Mhz
2 Samsung 840 Pro 256GB SSD's (RAID-0)
2 Samsung 850 Pro 256GB SSD's (RAID-0)
SoundBlaster Z PCIe Sound Card
Logitech Z906 5.1 Surround Sound
Sennheiser PC360 Headset
LG Blu-Ray Burner
Windows 10 Professional 64-bit
0 Kudos

NoLife
Level 9
In response to BOLTS4BREKFAST

‎08-12-2013 09:46 PM

BOLTS4BREKFAST wrote:
And today I did a clean install of Windows to rule out it being a driver/software issue.. Problem is still there..


i swithed bios to number 2 and i have 4004 on that one and it did the same thing,but when i switched bios it did a update on both sides? says do not turn off ect.... i will try ti flash it again and see
Windows 10 64 pro
Intel I9 9900K Stock Speed
Motherboard -ASUS ROG Maximus XI Formula Z390
GPU-NVIDIA GeForce RTX 2070 Super 8GB GDDR6 PCI Express 3.0 Graphics Card - Black/Silver
Case-The Tower 900
PSU- EVGA Supernova 1000 PQ, 80+ Platinum 1000W
Memory- G.SKILL TridentZ RGB Series 32GB (4 x 8GB) 288-Pin DDR4 SDRAM DDR4 3200 (PC4 25600) Desktop Memory Model F4-3200C16Q-32GTZR
M.2-Samsung 970 Evo
0 Kudos