08-15-2013 01:31 PM - last edited on 03-06-2024 07:10 PM by ROGBot
Since I bought this notebook 2 years ago it has broken 5 times, has spent more than 10 months being repaired, each repair has taken at least 1 months, with the longest being 4 months, it has been returned unfixed, and been improperly diagnosed. All the failures have been common on this model and due to failures in workmanship. ASUS refused my request for refund, and refused to even give me a replacement for a model that isn't faulty.
Owning and using this laptop has been a nightmare, as has dealing with support and getting repairs done.
Is there anything you can do to fix this situation in anyway?
08-15-2013 02:35 PM
08-15-2013 10:27 PM
08-16-2013 03:12 AM
MarshallR@ASUS wrote:
You're in Aus?
Can you PM me your RMA numbers. It should be in your VIP account or emails.