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Help installing win8pro on VI maximus gene, getting blank screen

TheCompander
Level 8
Hi Rog's,

I'm having trouble installing windows 8 pro on my new rig. It goes through the file copy process but when it restarts for the first time it shows the windows 8 splash screen and goes straight to a blank screen.

Hopefully someone can help me through this, I don't know which option in Bios to change to fix the problem.

I have:

intel 4770k cpu
asus maximus vi gene
gskill 32gb 2133MHz Ram F3-2133C11Q-32GZL (supported by mobo and being recognised in XMP profile 2)
samsung 840 pro 128gd HDD

Right now no GPU but using the integrated HD 4600 GPU connected to a monitor via HDMI.

I've already tried installing with only one stick of RAM (done for each stick) but still no solution.

I'm thinking its something to do with UEFI or AHCI sata controller drivers. (i have not touched these default settings but currently on AHCI and UEFI and Legacy support)

I have updated the board firmware to 0711 successfully.

🙂
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10 REPLIES 10

Nodens
Level 16
I replied to your PM but let's take it here as more people may be interested.

1) Did you wait for a bit to make sure that something was not being done in the background?

2) Are you doing the installation with 2 monitors connected?

3) Are you installing while the system is overclocked? Have you checked RAM with Memtest86+?

4) Try a different cable and/or a DVI one instead of HDMI.

This is not a UEFI or AHCI related issue. It's a video related one.
RAMPAGE Windows 8/7 UEFI Installation Guide - Patched OROM for TRIM in RAID - Patched UEFI GOP Updater Tool - ASUS OEM License Restorer
There are 10 types of people in the world. Those who understand binary and those who don't!

RealBench Developer.

Nodens wrote:
I replied to your PM but let's take it here as more people may be interested.

1) Did you wait for a bit to make sure that something was not being done in the background?

2) Are you doing the installation with 2 monitors connected?

3) Are you installing while the system is overclocked? Have you checked RAM with Memtest86+?

4) Try a different cable and/or a DVI one instead of HDMI.

This is not a UEFI or AHCI related issue. It's a video related one.


Hi Nodus, thanks for getting back to me:

So my problem exactly:

After Windows 8 install disc partitions the SSD and copies files over it performs an automated reboot, once the the windows 8 splash screen comes up it shows process "Getting Devices 0%" one the % reaches about 60% (maybe its going to 100, seems a fast count) the screen thats connected to the HDMI port of the motherboard goes blank (display states "No Signal") and the computer resets again, it reaches the windows 8 splash screen but again goes to the same blank screen.

Further Info:

* SSD firmware is the latest from Samsung

Answers to your questions:

1) I am impatient, I waited for around 5 mins but nothing came up.

2) I am using only 1 HDMI Monitor/Projector as the main screen

3) I've left extreme tweaking as default in BIOS, but using XMP profile 2 for memory to realize 2133MHZ, I assume the motherboard is handling OC automatically, I have not tried memtest

4) I have not tried a different cable or DVI, however I know the HDMI cable is known good as I use it to connect to the TV from my other devices. Can't try DVI as the device does not support it (I do have an HDMI to DVI cable and may try a different monitor later)

Now regarding point 3/4:

After trying endlessly to install Windows 8 I thought of giving my Windows 7 64 Bit a shot, this completed successfully as a clean install from DVD. I tried then to upgrade to Windows 8 from here but run into the same issue. I am currently running Windows 7 now until a solution is found.

Given Windows 7 works I think check 4 is ok, regarding check 3 do you still think I should run memtest? windows 7 recognizes all 32GB of RAM.

I also notice that CoreTemp shows my CPU speed dynamically changing from 800MHz (100x8) --> 3900 MHz (100x39) depending on system load, so I assume OC is happening in the background.

Nodens
Level 16
What monitor is it exactly that you are using? It seems like a problem with the specific monitor. Can you try using another monitor to finish the installation?
RAMPAGE Windows 8/7 UEFI Installation Guide - Patched OROM for TRIM in RAID - Patched UEFI GOP Updater Tool - ASUS OEM License Restorer
There are 10 types of people in the world. Those who understand binary and those who don't!

RealBench Developer.

Nodens wrote:
What monitor is it exactly that you are using? It seems like a problem with the specific monitor. Can you try using another monitor to finish the installation?


It is an LG projector with HDMI and VGA support, I can try a different monitor, I'll let you know how that goes but I suspect it'd be the same.

TheCompander
Level 8
Yes no change, I contacted Microsoft and they have had similar problems but with laptops. I think the disc doesn't have support for the intel HD 4600 Internal GPU. I am using the system builder (OEM) version of Windows 8 pro 64 Bit.

I think people haven't run into this problem because they have an external GPU that is compatible with the graphics drivers on the disc, whereas I'm installing while purely relying on the internal GPU.

Should I wait for Windows 8.1?

I'm currently happily running on Windows 7, of which had no problems clean installing.

Raja
Level 13
I'm using the M6E with onboard grpahics feeding my Pioneer SC-2022 to an Optoma HD25 projector. Win 8 installs fine for me, and runs well in my 24/7 system. For you, it could be due to some kind of native res support problem between the projector and iGPU or some bizarre system instability.

-Raja

Raja@ASUS wrote:
For you, it could be due to some kind of native res support problem between the projector and iGPU or some bizarre system instability.


That's what I'm leaning to as well. It may also be a combination of native resolution and HDMI.

What is the other monitor you tried?

And can you try doing the installation with only 1 DIMM connected on completely stock settings? To rule out RAM based system instability that may easily cause something like that. Prefferably not on the projector but the other monitor cause there may be more than 1 issue involved. Also use a DVI cable for that monitor just in case.
RAMPAGE Windows 8/7 UEFI Installation Guide - Patched OROM for TRIM in RAID - Patched UEFI GOP Updater Tool - ASUS OEM License Restorer
There are 10 types of people in the world. Those who understand binary and those who don't!

RealBench Developer.

TheCompander
Level 8
Hi All,

Success at last, confirmed erroneous install cd. Discussions with Microsoft and Asus led me to replacing the install disc, the new one worked fine. The old CD was a pre March 2013 revision and did not have the necessary graphics drivers.

HiVizMan
Level 40
Outstanding and thank you for posting back that you were able to resolve.
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