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USB 3.0 cant fully Support on Samsung Galaxy Note 3

hengsong
Level 7

‎10-06-2013 11:12 AM - last edited on ‎03-06-2024 12:01 AM by Community Admin

I just purchased Samsung Galaxy Note 3
When i connect Note 3 to USB 3.0 port R4E , it can charge Note 3 but can't detect as media device by PC
My USB 3.0 port can detect other devices like USB3.0 external hardisk without any issue
I tested Samsung Galaxy Note 3 on other computer, it can detect as USB3.0 devices

i need someone to help me on this issue , why USB 3.0 R4E cant detect Samsung Galaxy Note 3 as media devices USB3.0
Anyone can help me?
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7 REPLIES 7

Necrosan
Level 12

‎10-06-2013 01:49 PM

Disable USB 3.0 battery charging support in the BIOS.
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hengsong
Level 7
In response to Necrosan

‎10-06-2013 06:16 PM

thanks

it working fine now
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Evilmonkee
Level 7
In response to hengsong

‎10-29-2013 09:19 PM

I'm having the same issue. I currently have that option turned on in the bios and will try turning it off. But what if I want to be able to charge why the computer is off as intended? Can it only be one or the other?
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Nodens
Level 16

‎10-29-2013 10:38 PM

Use a USB2 port while the PC is off.
RAMPAGE Windows 8/7 UEFI Installation Guide - Patched OROM for TRIM in RAID - Patched UEFI GOP Updater Tool - ASUS OEM License Restorer
There are 10 types of people in the world. Those who understand binary and those who don't!

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lion-sta
Level 7
In response to Nodens

‎01-02-2014 06:01 AM

The asus motherboards are just not quite compatible with the note 3 USB 3. If I disable the speedy charging the phone charges really slow, like slower than ever.
If I enable, the phone, I think, charges normally, but it is not recognized.
It seems like a matter of drivers that the engineers/programmers should fix.
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Nodens
Level 16

‎01-02-2014 09:04 AM

I have no issue with my Note 3 and the RIVE. At all. Also the drivers for the note are Samsung's thing. Granted I don't use KIES. I just install the Samsung drivers singled out. You can find the package over at xda-developers. It could be a KIES issue. Or badly installed (or corrupteD) Samsung driver..
RAMPAGE Windows 8/7 UEFI Installation Guide - Patched OROM for TRIM in RAID - Patched UEFI GOP Updater Tool - ASUS OEM License Restorer
There are 10 types of people in the world. Those who understand binary and those who don't!

RealBench Developer.
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Zygomorphic
Level 17
In response to Nodens

‎01-02-2014 04:11 PM

Nodens wrote:
I have no issue with my Note 3 and the RIVE. At all. Also the drivers for the note are Samsung's thing. Granted I don't use KIES. I just install the Samsung drivers singled out. You can find the package over at xda-developers. It could be a KIES issue. Or badly installed (or corrupteD) Samsung driver..

You can also plug in your phone into a USB 2.0 port, and mount the phone as a media device. The drivers are on there as well.
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