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  1. #1
    ROG Enthusiast Array Malakie's Avatar
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    Dec 2012
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    Odd issue.. cannot seem to resolve....

    I installed the Face Logon software on my 750jx unit. I have been running it without problems on my G75vx unit so I figured I would add it to the 750 as well..

    It worked the first few boots. And on boot up it currently still works with one exception.. Now the webcam 'light' looks like it is burned out or at about 1/8 power in brightness suddenly.

    Like I said, it was working perfectly... I have tried to change all settings in the Face Logon software, the life frame software etc.. I have also UNINSTALLED both now and the problem is still here when I test it via other means.

    Any ideas on this one or did the system suddenly burn out the webcam's light/flash?
    Take it light....

    Malakie


  2. #2
    ROG Guru: Platinum Belt Array hmscott PC Specs
    hmscott PC Specs
    Laptop (Model)Asus G750JH-DB71 (legacy)
    MotherboardAsus G750JH Intel HM87
    ProcessorIntel i7-4700HQ XTU Cores 36x/35x/34x/34x Cache 36x -50mV undervolt
    Memory (part number)Hyundai Electronics HMT41GS6AFR8A-PB 1.35v DDR3L-1600MHz
    Graphics Card #1Nvidia 780m Asus GPU Tweak OC 932mhz/6300mhz
    Sound CardRealtek v6.0.1.7469 driver
    MonitorAUO B173HW02 V1 Custom Refresh 85hz
    Storage #1RAID0 2x M.2 SATA Crucial MX200 512GB CT500MX200SSD6
    Storage #2Crucial 512GB 2.5" MX200 CT500MX200SSD1
    Power Supply230w AC Power Adapter 19.5v
    Keyboard Logitech k400 Wireless KB/Trackpad
    Headset Sony MDR-XB500 Wired and Sennheiser RS-220 Wireless TOSLINK
    OS Windows 8.1 + 8 Linux VM's + Windows 10 Technical Preview
    Network RouterAsus RT-AC68U DLINK DIR-655

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    Jun 2013
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    Quote Originally Posted by Malakie View Post
    I installed the Face Logon software on my 750jx unit. I have been running it without problems on my G75vx unit so I figured I would add it to the 750 as well..

    It worked the first few boots. And on boot up it currently still works with one exception.. Now the webcam 'light' looks like it is burned out or at about 1/8 power in brightness suddenly.

    Like I said, it was working perfectly... I have tried to change all settings in the Face Logon software, the life frame software etc.. I have also UNINSTALLED both now and the problem is still here when I test it via other means.

    Any ideas on this one or did the system suddenly burn out the webcam's light/flash?
    It's doubtful it is "burned out", likely it is dimmed due the ambient light changing. Is it lighter or darker in the room when you are using it now? Try getting more or less light in the room and see if the light brightens/dims based on the ambient light.

  3. #3
    ROG Guru: Green Belt Array Maxter's Avatar
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    Aug 2013
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    The light is LED (no burn, actually it'll burn after 20 or so years).

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