littletyran wrote:
Hi

First of all sorry for my English langue

I just update to windows 8.1 and then got a random bluescreen of death when play games or use program
the error show "kmode_exception_not_handled" I check on google and go to check device manager in safe mode
I found "!" icon on PnP Generic Monitor I try to update driver but can't find it

anyone please help me solve this problem

Thx

Follow the link provided by WatchGuard and, in that same forum, we could continue to discuss the issue. Make sure you tell us what "whocrashed" (you can download this software) tells us. It is usually a driver issue (common on Win8.1).

are you install all drivers and normal in win 8, when you upgrate to win 8.1 are you check again device manager ahve "!" mark in there?
if yes, please install back, you can check asus support site for WLAN and Bluetooth driver via win 8.1, othes drivers you need install at win 8 then upgrate to win 8.1 (i think no need to install again).

Hi All

Thank you for your reply
I just got this laptop for 4 days and doesn't install any hardware in
now I try to re-install drivers for all device
hope it's work

Thx

Make sure the drivers from support.asus.com that you install match the operating system you have installed (Win 8 or Win 8.1), or else you'll have issues.

Here is my device Manager in safe mode
I can't find any driver for Generic PnP Monitor
I think it' must on windows right?

So weird... what do you see under "Display Adapters"? Is the GTX 700 series installed correctly? This seems like you have a secondary monitor connected but it's not recognizing it. If you right click into properties and go to the far right tab and look for the Hardware ID option on the drop down menu, what do you see?

Hi

follow your instruction here is my display adapter


and my Hardware ID

and I also check the hidden device I got 2 Monitor???


and the here is whocrash analyses of the last BOSD I got about 10 minute ago

On Wed 20/11/2013 5:48:08 GMT your computer crashed
crash dump file: C:\WINDOWS\memory.dmp
This was probably caused by the following module: pxgx112.sys (PXGX112+0x1321)
Bugcheck code: 0x1E (0xFFFFFFFFC0000047, 0xFFFFF8038CD63BF4, 0xF, 0xFFFFE00004EA34B0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\WINDOWS\system32\drivers\pxgx112.sys
product: Hid gaming driver
company:
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: pxgx112.sys ( ).
Google query: KMODE_EXCEPTION_NOT_HANDLED

Thx for all your help