Hi !

First of all, as this is my first post here, thank you Asus for proposing support to your customers throught these threads (at least, that's what I'm here for ! Hope I'm not misleading :p).

I've had my Maximus VI Gene running for around 1 month now, works pretty great with a i5-4670K and a 7970.

I am however suffering from a small problem with the integrated SupremFX audio chipset.
When playing video games (Dark Souls at the moment, but it happened with Starcraft 2 and others games as well), sometimes my sound will suddently drop to an almost not-audible level... After that, it won't stop fluctuating between a "normal" level and a very low level, apparently randomly.

No need to say this deeply deteriorate my game experience 😞

I think (but not sure here) that this issue also occurs when I'm watching videos online (Twitch mainly -> flash stuff).

Once the sound start doing that, it won't come back to normal. I have to restart my computer, and even then I'm not sure to get a "normal" behaviour.

I have a 2.1 audio kit plugged in the green jack in the read of the motherboard. It has always been working fine with my previous computer.

I have installed the latest Realtek driver (directly, not throught Asus) and it hasn't solved my issue. The previous driver was the official one, found on the Asus website.

I do not want to send my motherboard anywhere, as this is my only computer ; I'd really love to just get some support form an Asus team member 🙂

Thanks in advance !