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  1. #1
    ROG Enthusiast Array Bekarasha's Avatar
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    Question G750 JX + 32 GB of free lifetime WebStorage?

    Hello,

    After activating my WebStorage I've got this message saying "Expiration Date:2016-12-18"
    How can I make it lifetime?

    Thanks.
    Last edited by Bekarasha; 12-13-2013 at 07:09 PM.

  2. #2
    ROG Guru: Platinum Belt Array hmscott PC Specs
    hmscott PC Specs
    Laptop (Model)Asus G750JH-DB71 (legacy)
    MotherboardAsus G750JH Intel HM87
    ProcessorIntel i7-4700HQ XTU Cores 36x/35x/34x/34x Cache 36x -50mV undervolt
    Memory (part number)Hyundai Electronics HMT41GS6AFR8A-PB 1.35v DDR3L-1600MHz
    Graphics Card #1Nvidia 780m Asus GPU Tweak OC 932mhz/6300mhz
    Sound CardRealtek v6.0.1.7469 driver
    MonitorAUO B173HW02 V1 Custom Refresh 85hz
    Storage #1RAID0 2x M.2 SATA Crucial MX200 512GB CT500MX200SSD6
    Storage #2Crucial 512GB 2.5" MX200 CT500MX200SSD1
    Power Supply230w AC Power Adapter 19.5v
    Keyboard Logitech k400 Wireless KB/Trackpad
    Headset Sony MDR-XB500 Wired and Sennheiser RS-220 Wireless TOSLINK
    OS Windows 8.1 + 8 Linux VM's + Windows 10 Technical Preview
    Network RouterAsus RT-AC68U DLINK DIR-655

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    Quote Originally Posted by Bekarasha View Post
    Hello,

    After activating my WebStorage I've got this message saying "Expiration Date:2016-12-18"
    How can I make it lifetime?
    Thanks.
    Shuffle off this Mortal Coil, on or before 2016-12-18

    Register your laptop for support, and file a Technical Inquiry with Asus Support:
    https://account.asus.com/info.aspx

    Just registering your laptop might be enough

  3. #3
    ROG Enthusiast Array Bekarasha's Avatar
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    Quote Originally Posted by hmscott View Post
    Just registering your laptop might be enough
    Funny is that I did register my laptop 1st day when I bought it. Than I opened WebStorage pre-installed program on laptop, did try to log in with my existed account but it gives me error message. What I did is, I created a new account with same email that I use to login on account.asus.com So what can it be?

  4. #4
    ROG Guru: Platinum Belt Array hmscott PC Specs
    hmscott PC Specs
    Laptop (Model)Asus G750JH-DB71 (legacy)
    MotherboardAsus G750JH Intel HM87
    ProcessorIntel i7-4700HQ XTU Cores 36x/35x/34x/34x Cache 36x -50mV undervolt
    Memory (part number)Hyundai Electronics HMT41GS6AFR8A-PB 1.35v DDR3L-1600MHz
    Graphics Card #1Nvidia 780m Asus GPU Tweak OC 932mhz/6300mhz
    Sound CardRealtek v6.0.1.7469 driver
    MonitorAUO B173HW02 V1 Custom Refresh 85hz
    Storage #1RAID0 2x M.2 SATA Crucial MX200 512GB CT500MX200SSD6
    Storage #2Crucial 512GB 2.5" MX200 CT500MX200SSD1
    Power Supply230w AC Power Adapter 19.5v
    Keyboard Logitech k400 Wireless KB/Trackpad
    Headset Sony MDR-XB500 Wired and Sennheiser RS-220 Wireless TOSLINK
    OS Windows 8.1 + 8 Linux VM's + Windows 10 Technical Preview
    Network RouterAsus RT-AC68U DLINK DIR-655

    Join Date
    Jun 2013
    Reputation
    44
    Posts
    5,357

    Quote Originally Posted by Bekarasha View Post
    Funny is that I did register my laptop 1st day when I bought it. Than I opened WebStorage pre-installed program on laptop, did try to log in with my existed account but it gives me error message. What I did is, I created a new account with same email that I use to login on account.asus.com So what can it be?
    File a Technical Inquiry with Asus, and they can answer the question.

    If there is a support contact for the Webstorage, look to the site for it, then ask them.

    Please come back and post the answer when you have found it

  5. #5
    ROG Member Array CamainDK's Avatar
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    Lifetime webstorage is a hoax, or as they like to call it, an error
    I fell for it also, ended up in contacting the Webstorage support.
    Was told it was a 3 year offer, they asked me to supply pictures of the webpage stating it was lifetime, did so and got 5 years in total for helping out.
    Dont think the webpage has changed though (danish page)

    Regards

    Jesper B
    My opinions are my own, I do not work for Asus or any other manufacturer of computers or computer parts. I do not speak on behalf of anybody, but myself.
    //Blessed are the cheesemakers

  6. #6
    ROG Member Array
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    I just registered my Serial Number at account.asus.com its under "My Account" after that my 32GB's of storage opened up. I also had to download the websync client from https://www.google.com/url?sa=t&rct=...57967247,d.eW0

  7. #7
    New ROGer Array
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    i think asus webstorage is complementary when you buy asus product. if you need external use life, you can buy it.

  8. #8
    ROG Enthusiast Array Bekarasha's Avatar
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    Well I'm currently disappointed.

    1- Asus itself and Asus WebStorage it's two different companies, why they have "Asus" in titles I do not understand. They send me two times to different support sites, because they do not have one data base where they can find me and my details.

    2- It was mistake on official Asus product page about lifetime storage. Support answer "The information you have provided was the typo. We have asked the website maintaining team to correct it in July, 2013. The correct information for the bundle term is 32GB/3years. We thank you for your kindly reminding again and will keep improving our advertisement seriously." Come on guys such a big company cannot correct mistake for 5 month and now I'm unhappy because I thought I could use WebStorage for my photography project, looks like no.

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