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  1. #1
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    Question Please help! no S.M.A.R.T, and can't install Rog ramdisk software

    This card should support SMART right? But it's not active in my system. There's no health status or temperature under crystaldiskinfo. I tried opening the MSU, and found a "Poll SMART Status" option, it was off. But I coudn't turn it on. Every time I click "on" and then "modify", the setting reverts back to "off".

    Another problem is that I can't install ROG ramdisk software. The version I'm installing is 2.01.03. I get 3 error messages at 15% during installation, "FoundDMI Fail", "GetSMBiosInfo Fail", and "Fail to initial AsInsHelp DLL." Do I need to install some other drivers or software before intalling this? Or do I need an Asus mobo to use this software?

    here are my specs
    mobo: GA-Z87x-UD5H
    cpu: i7 4770k
    ram: 16gb corsair vengeance
    gpu: asus gtx 780
    os: windows 8.1 pro

    edit: using uefi. Raidr as system drive.
    thanks everyone!
    Last edited by yuyueyuyue; 12-14-2013 at 11:02 PM.

  2. #2
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    Same exact problem here with the ramdisk installation in a Rampage IV Black Edition using windows 8.1.

  3. #3
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    I solved the installation problem, but still no SMART status on crystaldiskinfo. I think Raidr itself uses SMART, but just doesn't show to some monitoring software. Do we need special software to check it's health and temperature?

    To solve the installation problem, cruzdi, I believe you followed the official installation guide to turn off the Marvell sata ports on the mobo. The installation guide says to turn Marvell controller off on mobo so that it won't conflict with the Marvell controller on Raidr. Well, it might be true, but there are side effects. Turn it back on and you will be able to install this software. If this is not your case, then I suggest you try other setting in the bios. I re-installed windows, and the software still won't install on a fresh os, so it's gotta be a lower level problem.

  4. #4
    Super Moderator - Coderat Array Nodens PC Specs
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    Laptop (Model)ASUS GL702VW-GC004T
    MotherboardRampage V Extreme Edition 10
    ProcessorIntel 3930K C2
    Memory (part number)CMZ16GX3M4X2133C11
    Graphics Card #1ASUS STRIX-GTX970-DC2OC-4GD5
    MonitorASUS VG278H
    Storage #13x OCZ Vertex 3 240 (RAID5 - LSI 9361-8i)
    Storage #23x WD2003FYYS (RAID5 - LSI 9361-8i)
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    Ok, no drives that are members of a RAID array export SMART data directly. That's impossible. There are tools out there though that pull individual SMART data from array members using passthrough methods. The one I know, and use, that supports every type of controller that can do that, is HD Sentinel http://www.hdsentinel.com/.
    RAMPAGE Windows 8/7 UEFI Installation Guide - Patched OROM for TRIM in RAID - Patched UEFI GOP Updater Tool - ASUS OEM License Restorer
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  5. #5
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    thanks, very helpful

  6. #6
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    Quote Originally Posted by yuyueyuyue View Post
    Another problem is that I can't install ROG ramdisk software. The version I'm installing is 2.01.03. I get 3 error messages at 15% during installation, "FoundDMI Fail", "GetSMBiosInfo Fail", and "Fail to initial AsInsHelp DLL." Do I need to install some other drivers or software before intalling this? Or do I need an Asus mobo to use this software?
    To solve the installation problem, I installed the Marvell drivers from the installation CD. I had assumed that all the software would be in the ASUS support pages for the product. I was wrong. But I think ASUS should provide all relevant software and necessary info in their product support pages.

  7. #7
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    I'm also unable to install the RAMDisk software. I tried installing the Marvell drivers from the CD but it's still giving the "FoundDMI Fail", "GetSMBiosInfo Fail", and "Fail to initial AsInsHelp DLL" at 15%. I tried the version on the CD, as well as both versions available on the download page (V2.01.03 and V2.00.03.) Does anyone have any other suggestions on how I can get it working?
    Last edited by claytonjn; 03-13-2014 at 04:37 AM.

  8. #8
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    Quote Originally Posted by claytonjn View Post
    I'm also unable to install the RAMDisk software. I tried installing the Marvell drivers from the CD but it's still giving the "FoundDMI Fail", "GetSMBiosInfo Fail", and "Fail to initial AsInsHelp DLL" at 15%. I tried the version on the CD, as well as both versions available on the download page (V2.01.03 and V2.00.03.) Does anyone have any other suggestions on how I can get it working?
    try go into the bios or uefi and enable Marvell controller.
    You don't necessarily have to install the driver, but you must enable the controller on your mobo.

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