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  1. #1
    ROG Enthusiast Array
    Join Date
    Jun 2012

    Concerns regarding complete system freezes

    So I've now had my G75VW for 18 months, and it's been running pretty smooth except for the occasional complete system freeze maybe one day a month the past few months. I'll tell you exactly what I had running:

    Steam, Dota2, Chrome, Skype for windows. I also had soluto, AVG, and other standard items running in background.

    Chain of events was Alt+tabbing to go to chrome, chrome stops responding. Then alt tabbing back into anything keeps the overlay from alt tabbing stuck on my screen, then everything freezes, numlock won't turn on or off, and the disk light is stuck on. This happens rather frequently now and I'm seeing things where people are saying the hard drives in these have tended to not last too long, which makes me think that's my problem.

    Is there any way to actually test everything? I don't really want to go and wipe this hard drive again and use that preloaded version... I'd rather (but don't have the money to buy a copy) install a fresh windows 7 on this and not have any of the bloatware

    Any advice is appreciated cause I love this thing, but god does this annoy me.

  2. #2
    ROG Guru: Gold Belt Array Clintlgm PC Specs
    Clintlgm PC Specs
    Laptop (Model)Asus G752VY DH72
    MotherboardAsus Z97 Pro WiFi and /Z97 Pro A
    ProcessorI7 4790K
    Storage #1512 GB M.2 Samsung 960 Pro
    Storage #21 TB Samsun 850 Pro
    CaseCool Master Haf
    OS Win 8.1 Pro and Win 10 Pro
    Clintlgm's Avatar
    Join Date
    Jul 2012

    You Can download a win 7 sp164 from Here These ISO's are quite legal and you will just need make sure you download the version your computer came with. See this Thread for how to if you need help clean installing
    Its really no issue for win 7 sp1 64, you just have to make sure you create a UEIF GPT install media and insure that you boot it up UEIF. Of course the USB thumb drive is the very fastest way to do this, Its been a while but I think the last time I installed win 7 it took all of about 10 minutes. 18 months ago, you should have gotten a win 8 pro $14.95 upgrade, you might want to consider this a good time to Clean install that as 8.1 pro 64?
    G752VY-DH72 Win 10 Pro
    512 GB M.2 Samsung 960 Pro
    1 TB Samsung 850 pro 2.5 format
    980m GTX 4 GB
    32GB DDR 4 Standard RAM

    Z97 PRO WiFi I7 4790K
    Windows 10 Pro
    Z97 -A
    Windows 10 Pro

  3. #3
    ROG Enthusiast Array
    Join Date
    Jun 2012

    My model was the last one that came with windows 7, and I'm not a huge fan of 8 so I want to stick with 7. I'm just thinking about buying an SSD and seeing if that fixes a lot of stuff and turning the 1TB that's in this into the slave. Looking at a Samsung 250GB SSD (going to put everything that boots up on it, that's it) and hopefully go from there.

    Do you have any idea what could be causing the problems though? Like, right now everything's fine. It seems so sporadic and typically it happened when Steam was trying to update a game and something flips out and suddenly I have a frozen computer. Now that steam's not updating everything is running smooth.

    Thanks again for the links, this just made my night

  4. #4
    ROG Guru: Black Belt Array rewben PC Specs
    rewben PC Specs
    Laptop (Model)G55VW-3D
    MotherboardASROCK Z97 EXTREME 6
    ProcessorINTEL 4790K
    Memory (part number)G.SKILL RIPJAWZ 2400MHZ (F3-19200CL10Q-32GBZHD)
    Graphics Card #1ASUS STRIX-GTX980-DC2OC-4GD5
    Graphics Card #2ASUS STRIX-GTX980-DC2OC-4GD5
    MonitorDELL U2713HM
    Storage #1SAMSUNG SM843 480GB X2
    Storage #2WD GREEN 3TB X2
    CPU CoolerSWIFTECH H240-X
    CaseNZXT H440
    Keyboard CORSAIR K70 RGB
    Headset STEELSERIES 9H
    Headset/Speakers LOGITECH Z506
    Network RouterASUS RT-AC66U

    Join Date
    Jun 2012

    hi @theevilisback, maybe you should try to scan the disk for errors first (chkdsk /F at administrative command prompt).

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