I could not found my old version. my mouse is coming with my laptop. rog gx850 my mouse. can u give the link?

myzeren wrote:
I have problem when i use my laptop 5-6 times the laptop had a problem with blue screen and the problem name is KMODE_EXCEPTION_NOT_HANDLED. how can solve it ? please help me my rog friends

myzeren, update to the newest wireless driver and the rest as long as you are at it, Asus has posted a bunch of new Windows 8.1 drivers to the G750JW support site, just download the ones for your laptop hardware - which make of wireless/ethernet for example.

For USA:
http://support.asus.com/download.aspx?SLanguage=en&p=3&m=G750JW&hashedid=w5ZFxIpLeKBoVabd

The Asus website is getting overloaded, if you get an error like "Server Error in '/' Application." be patient and come back a little later, or keep banging on it till it works 🙂

You will want to reboot after each driver update, most of the installers do that for you.

I have seen this get cured primarily with the wireless Wifi update, but a mouse driver is a good candidate too.

Please come back and let us know which update fixed it for you 🙂

Check out this thread, to the end too:
http://rog.asus.com/forum/showthread.php?39211-G750JX-BSOD-problem.-HELP!-KMODE_EXCEPTION_NOT_HANDLE...

Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Fri 27/12/2013 08:16:36 GMT your computer crashed
crash dump file: C:\Windows\Minidump\122713-23906-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x5A440)
Bugcheck code: 0x1E (0xFFFFFFFFC0000047, 0xFFFFF8006BD60B28, 0x1FFFFFFFF, 0x0)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 26/12/2013 20:49:51 GMT your computer crashed
crash dump file: C:\Windows\Minidump\122613-20468-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x5A440)
Bugcheck code: 0x1E (0xFFFFFFFFC0000047, 0xFFFFF80185F67B28, 0x0, 0x3200000)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Mon 23/12/2013 19:18:04 GMT your computer crashed
crash dump file: C:\Windows\Minidump\122313-8296-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x5A440)
Bugcheck code: 0x1E (0xFFFFFFFFC0000047, 0xFFFFF801A8100B28, 0x0, 0x2880000)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.





I used a program and after I reached this informations. I update my wireless driver and mouse driver but still problem is going. how can update my all drivers and is it necessary to update windows 8.1 ?

Windows blue screen is caused by many reasons. It is better that you can check the real reasons. Here is a video guide that fix Windows errors including fixing blue screen.

I had this issue on my JH, and after installing the latest gaming mouse driver, its gone 😄