Results 1 to 3 of 3
  1. #1
    ROG Member Array
    Join Date
    Jun 2013
    Reputation
    10
    Posts
    5

    *****please help with sound issue*******

    Hi all. I am having an issue with the sound (speakers) of my Asus G46. If I close the laptop for an extended period of time (usually overnight) the sound does not work when I open it back up. If I go into the tasks and close all of the tasks that may use sound, it starts working again. I have tried contacting Microsoft because I thought it may be a Windows issue and they couldn't fix it. I just tried chatting with Geek Squad and they suggested trying to plug the headphones in to see if the sound in general worked, which it did, After unplugging the headphones, the speakers worked again. The Geek Squad tech thought it was maybe a loose wire that has an intermittent short and that maybe the act of opening it causes the wire to move and them the typing of the keys while closing the programs caused the wire to connect again. I think this is VERY unlikely, especially given that I can walk around with it, and move it, and even close the cover for a short period with no issues, I do have an appointment to leave it at Best Buy on Saturday but REALLY hate to do that if I can avoid it. Can anyone offer some advice or any thoughts on what this might be? I would be very appreciative of any help you can give.

  2. #2
    New ROGer Array
    Join Date
    Oct 2012
    Reputation
    13
    Posts
    2,441

    what is you OS version? win 8 or 8.1, please install driver from asus support site. if not help, i think you should send back to replace new one if you are still in appreciation or send to service center to check.

  3. #3
    ROG Member Array
    Join Date
    Jan 2014
    Reputation
    10
    Posts
    9

    I have a very similar problem on my G75VX! Only the subwoofer works. After a reboot, everything returns to normal.

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •