APersonAmI wrote:
The computer is an Asus K55V laptop. How do I query the single channel ram coupled with an i7?
You can always search on the internet using a search engine, but since you provided your K55V model already, it's not necessary since that's what we wanted to find out.
Anyway, it's not too obvious to me what went wrong and what the situation is, so if you agree, you may just want to contact your local ASUS support through this link
http://support.asus.com/Hotlines.aspx?SLanguage=en to discuss more and check what they suggest.
It sounds like something pretty serious occurred though if you lost all your information, so you may just want to send it in for diagnostics at least just to make sure we don't find any problems with the hard drive or other hardware, but they probably cannot save any of the data if it matters.
Hopefully they can help you find a way to prevent that from happening again.
Good luck!
