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  1. #1
    New ROGer Array
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    Jan 2014
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    Need Help!! G750jw. Random crashes.

    I got this PC new for Christmas. It was running smooth until a while ago. It has started to randomly restart or crash ( PC on, black screen and the hdd and wifi led begin blinking).

    Also I saw a message that said: the PC ran into some trouble..... to learn more of the error search online for MEMORY MANAGEMENT.

    Please let me know what you think.

    Diengox.

  2. #2
    New ROGer Array
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    Oct 2012
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    please download memtest tool to check it memory, or you can dismantle memory to test.

  3. #3
    ROG Member Array Sayid_Jarah PC Specs
    Sayid_Jarah PC Specs
    Laptop (Model)GL703GS 120HZ I7 8750H
    MotherboardASUS ROG MAXIMUS VII HERO
    ProcessorI7 4790K DEVILS CANYON
    Memory (part number)16GB HYPER X 2400MHZ
    Graphics Card #1MSI RTX 2080 OC RGB
    Graphics Card #2GTX 1070 LAPTOP
    MonitorASUS ROG SWIFT 144HZ GSYNC
    OS WINDOWS 10
    Network RouterASUS

    Join Date
    Jan 2014
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    i had this problem also.

    to fix it i had to go to device manager and remove/uninstall Nvidia sound drivers, they conflict with the onboark realtek drivers and cause system crashes .. let me know how u get on!

  4. #4
    New ROGer Array
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    Jan 2014
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    Thanks for the help.
    Little background on the problem:
    When I got the PC I installed an SSD. The OS was in the HDD and everything was fine until I did the Windows 8.1 upgrade, that's when the problem started. I moved the OS to the SSD and still had the problem.

    I took Pitcher's advice and took out the only accessible ram module on the PC ( comes with 3 4GB sticks) and the HDD it came with. Haven't had any problems since.

    Could it be possible the HDD it came with had defects?

  5. #5
    New ROGer Array
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    Jan 2014
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    UPDATE!!!
    I tested the PC without the RAM stick and HDD. Great, no problems.
    I put back the RAM stick that I took out and still no crashes or restarts.
    That leaves the HDD as the bad hardware?

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