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  1. #1
    New ROGer Array
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    Terrible experience with asus g750jh

    i bought my g750 for $2300 on internet. i got it and install my important apps and ll my researches and everything. i used like 7 days and one day when i work on a Microsoft word document, my laptop is shutdown and restarted and i got a warning saying that automatic repair is starting. But after couple of second it was saying it did not start and there was an error. i tried to push to f9 button to go in to boot but it was saying same thing. Whatever i did, i could not fix the problem and i called Asus costumer service and they told me to ship the laptop. i shipped that and i am waiting right now and almost 10 days passed and they are saying i need to wait another 5 days. I would normally return it to seller but i have a lot of important information for my PhD research.

    It is really disappointing and it is really shame. If you pay $2300 you are expecting better service and quality. this is my first and last time to get Asus laptop. Actually, i sold my Macbook pro and bought this and i was thinking i am getting better configuration and quality and i was thinking to play game and do my daily research papers. but I was wrong. I use dell and sony laptop before and they had home service and problem was handling within 2 or 3 days. I am away from my computer now 10 days and another extra 5 days. Whenever i get back my computer and hopefully with datas inside, i will sell it and buy another macbook.

  2. #2
    ROG Guru: Brown Belt Array Darnassus PC Specs
    Darnassus PC Specs
    Laptop (Model)G752VS -=-=- G750JX
    MotherboardASUSTeK COMPUTER INC. G752VS (U3E1) -=-=- ASUSTeK COMPUTER INC. G750JX (SOCKET 0)
    Processori7 6700HQ @ 2.60GHz -=-=- i7-4700HQ CPU @ 2.40GHz - 3.40GHz
    Memory (part number)2x16gb (M471A2K43BB1-CRC) -=-=- 2x8gb (HMT41GS6AFR8A-PB)
    Graphics Card #1GTX 1070 (8GB) -=-=- GTX 770M (3GB)
    Sound CardRealtek High Definition Audio / NVIDIA High Definition Audio
    MonitorGSync IPS 75HZ -=-=- Chi Mei 60Hz (Overclocked to 85Hz)
    Storage #1Samsung SSD 960 EVO 250GB x2 -=-=- LITEONIT LCS-256M6S
    Storage #2HGST HTS721010A9E630 -=-=- ST1000LM024 HN-M101MBB
    CPU CoolerStock -=-=- Stock
    CaseStock -=-=- Stock
    Power SupplyStock -=-=- Stock
    Keyboard Stock -=-=- Stock
    Mouse Razer Naga Epic 1st Generation
    Headset SPH 2500
    Mouse Pad Razer Goliathus
    OS Winblows 10 Pro -=-=- Winblows 8.1 Pro
    Network RouterCG3000v2
    Darnassus's Avatar
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    It's just a defect don't worry, but you should always keep a backup of things or operate in DropBox.

  3. #3
    ROG Guru: Orange Belt Array
    Join Date
    Sep 2013
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    Hi, you were lucky to get 7 days. i tried to clean mine up and remove the bloat/crapware on the second day and the laptop would never restarted. recovery partition did not work either.
    after a clean install (i.e. without any extra crap) its been perfect ever since on windows 7, 8, and 8.1 for work stuff and gaming.
    yes, it is an expensive laptop and you should expect better but for me clean install is the only way to go.
    Asus G750JX-CV050H||GTX770M||24GB ram||120hz 3D screen||
    1TB Samsung 840 EVO SSD||500GB Crucial M4 SSD||500GB Crucial M4 SSD in DVD Bay
    free bag and mouse
    win 8.1||win 7||win xp||server 2008||os x mavericks||linux mint 16

  4. #4
    ROG Guru: White Belt Array
    Join Date
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    Does make me wonder now many happy users there are for every complaint.

    Other than some issues with adding a SSD, my JW has been fine.

  5. #5
    ROG Guru: White Belt Array
    Join Date
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    I wonder where HMScott is ...........

  6. #6
    ROG Guru: Brown Belt Array Darnassus PC Specs
    Darnassus PC Specs
    Laptop (Model)G752VS -=-=- G750JX
    MotherboardASUSTeK COMPUTER INC. G752VS (U3E1) -=-=- ASUSTeK COMPUTER INC. G750JX (SOCKET 0)
    Processori7 6700HQ @ 2.60GHz -=-=- i7-4700HQ CPU @ 2.40GHz - 3.40GHz
    Memory (part number)2x16gb (M471A2K43BB1-CRC) -=-=- 2x8gb (HMT41GS6AFR8A-PB)
    Graphics Card #1GTX 1070 (8GB) -=-=- GTX 770M (3GB)
    Sound CardRealtek High Definition Audio / NVIDIA High Definition Audio
    MonitorGSync IPS 75HZ -=-=- Chi Mei 60Hz (Overclocked to 85Hz)
    Storage #1Samsung SSD 960 EVO 250GB x2 -=-=- LITEONIT LCS-256M6S
    Storage #2HGST HTS721010A9E630 -=-=- ST1000LM024 HN-M101MBB
    CPU CoolerStock -=-=- Stock
    CaseStock -=-=- Stock
    Power SupplyStock -=-=- Stock
    Keyboard Stock -=-=- Stock
    Mouse Razer Naga Epic 1st Generation
    Headset SPH 2500
    Mouse Pad Razer Goliathus
    OS Winblows 10 Pro -=-=- Winblows 8.1 Pro
    Network RouterCG3000v2
    Darnassus's Avatar
    Join Date
    Dec 2013
    Reputation
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    Posts
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    Quote Originally Posted by KoolASUS View Post
    I wonder where HMScott is ...........
    Yes I believe he's on holiday :3

  7. #7
    New ROGer Array Zygomorphic's Avatar
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    Quote Originally Posted by Darnassus View Post
    It's just a defect don't worry, but you should always keep a backup of things or operate in DropBox.
    Absolutely true, +rep.

    There are always bad apples (<-no pun intended) in every company's line up, and somebody is going to get them. However, ASUS does take care of things, and this support forum is not the place to look, because it is primarily people who have had problems. If you want an example of good, look at the group in my signature.
    I am disturbed because I cannot break my system...found out there were others trying to cope! We have a support group on here, if your system will not break, please join!
    http://rog.asus.com/forum/group.php?groupid=16
    We now have 178 people whose systems will not break! Yippee!
    LINUX Users, we have a group!
    http://rog.asus.com/forum/group.php?groupid=23

  8. #8
    New ROGer Array
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    Feb 2014
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    first thing i do when i get a new machine is... back it up before i even let it load the OS. Saves me every time.

  9. #9
    New ROGer Array Zygomorphic's Avatar
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    Quote Originally Posted by LAMINI View Post
    first thing i do when i get a new machine is... back it up before i even let it load the OS. Saves me every time.
    Always a good plan. I make the recovery disks first thing too. Always two sets as well, just in case.
    I am disturbed because I cannot break my system...found out there were others trying to cope! We have a support group on here, if your system will not break, please join!
    http://rog.asus.com/forum/group.php?groupid=16
    We now have 178 people whose systems will not break! Yippee!
    LINUX Users, we have a group!
    http://rog.asus.com/forum/group.php?groupid=23

  10. #10
    ROG Member Array
    Join Date
    Jan 2014
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    Quote Originally Posted by noone View Post
    Does make me wonder now many happy users there are for every complaint.
    I choose not to jinx myself.

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