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Problems with a 1-year old g55v

Wonderboy
Level 7
All of a sudden my computer cant shutdown itself, it is stuck on shutting down computer screen for 10+ hours
And My cd Drive keeps spinning up and getting very noisy then cools down and does it again whenver there is a cd in it

is this a hardware or Software problem?
1,536 Views
2 REPLIES 2

kkn
Level 14
notebook section.

Zygomorphic
Level 17
Probably a software issue. At least, that is what I would try first, since the alternative requires sending it in to ASUS for repair. If you can backup your files and reinstall Windows, that would be a good plan. Alternatively, you can try before reinstalling Windows:
1) Open command prompt with right-click "run as administrator"
2) sfc /scannow
I am disturbed because I cannot break my system...found out there were others trying to cope! We have a support group on here, if your system will not break, please join!
http://rog.asus.com/forum/group.php?groupid=16
We now have 178 people whose systems will not break! Yippee! 🙂
LINUX Users, we have a group!
http://rog.asus.com/forum/group.php?groupid=23