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  1. #1
    New ROGer Array
    Join Date
    Feb 2014
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    Problems with a 1-year old g55v

    All of a sudden my computer cant shutdown itself, it is stuck on shutting down computer screen for 10+ hours
    And My cd Drive keeps spinning up and getting very noisy then cools down and does it again whenver there is a cd in it

    is this a hardware or Software problem?

  2. #2
    iron man Array kkn's Avatar
    Join Date
    Aug 2011
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    notebook section.

  3. #3
    New ROGer Array Zygomorphic's Avatar
    Join Date
    Mar 2012
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    Probably a software issue. At least, that is what I would try first, since the alternative requires sending it in to ASUS for repair. If you can backup your files and reinstall Windows, that would be a good plan. Alternatively, you can try before reinstalling Windows:
    1) Open command prompt with right-click "run as administrator"
    2) sfc /scannow
    I am disturbed because I cannot break my system...found out there were others trying to cope! We have a support group on here, if your system will not break, please join!
    http://rog.asus.com/forum/group.php?groupid=16
    We now have 178 people whose systems will not break! Yippee!
    LINUX Users, we have a group!
    http://rog.asus.com/forum/group.php?groupid=23

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