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Thread: Pitch Black

  1. #321
    ROG Guru: Yellow Belt Array MatsGlobetrotter's Avatar
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    well they are taking it serious I am happy to report. My replacement part is flying out today. I do like the fact that they are informing us about the issues they have which seems to be happening in the emails they send. I can understand companies ending up with growing pains that they are adjusting to as oppose to many just keeping silent so am sure the issues will reduce. I am not sure how far advance notice they get on the new product lines so it is a catch-up game every release of hardware. Meanwhile I know the performance of the blocks are there which is key for me. My GPU is running luke warm even though I have maxed out the voltage 100% and run it at the top speed I can get out for every day use.. 1300/2028

    hmm if just the customs could be a bit more lenient on me so I could my second GTX780Ti and the EK full block out of customs today.... seems they want to keep it until Tuesday sighhhh. now that is a wasted weekend hehe
    It started with a VIC-20... and now it is. Maximus Formula VI Intel 4770K 4.6GHz ASUS GTX780Ti 3GB Corsair Platinum Dominator 16GB 2400MHz Raid Express 240GB Samsung EVO 512 GB SSD Corsair 900D EK watercooling Corsair RM1000 ASUS PB278Q



  2. #322
    ROG 師傅 Array Arne Saknussemm PC Specs
    Arne Saknussemm PC Specs
    Laptop (Model)Laptop?...No way! (Model?...Jun Amaki...yes way!)
    MotherboardROG ZENITH EXTREME
    ProcessorTHREADRIPPER 1920X
    Memory (part number)F4-3200C14Q-32GVK
    Graphics Card #1GTX Titan X
    Graphics Card #2SLI is dead to me
    Graphics Card #3Tri SLI is even dead to Nvidia
    Graphics Card #4Quad SLI is dead to everybody especially my credit card
    Sound CardXonar Essence STX
    MonitorASUS ROG Swift PG279Q
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    Storage #22x OCZ VERTEX 3/2x WD Caviar Black 500GB / 2x WD RED 2TB
    CPU CoolerCustom Loop: Dual D5s, Dual Alphacool Monsta 480s, XSPC Raystorm Neo TR4, EK TitanX WaterBlock
    CaseNope!...Phobya Bench...let it all hang out man!
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    Mouse G502 or Speedy Gonzalez...not Mickey...don't do Disney!
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    Mouse Pad Mouse don't got his own pad man...lives with me
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    Arne Saknussemm's Avatar
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    Yeah, I saw that...filled it in...hope they take feedback seriously.

    Mats...glad you are sorted out more or less.

    Have to wait and see if the solution they have for me works...or if the problem is in the top part of the block etc.

    Will post up results...

  3. #323
    ROG 師傅 Array Arne Saknussemm PC Specs
    Arne Saknussemm PC Specs
    Laptop (Model)Laptop?...No way! (Model?...Jun Amaki...yes way!)
    MotherboardROG ZENITH EXTREME
    ProcessorTHREADRIPPER 1920X
    Memory (part number)F4-3200C14Q-32GVK
    Graphics Card #1GTX Titan X
    Graphics Card #2SLI is dead to me
    Graphics Card #3Tri SLI is even dead to Nvidia
    Graphics Card #4Quad SLI is dead to everybody especially my credit card
    Sound CardXonar Essence STX
    MonitorASUS ROG Swift PG279Q
    Storage #1Samsung 950 PRO
    Storage #22x OCZ VERTEX 3/2x WD Caviar Black 500GB / 2x WD RED 2TB
    CPU CoolerCustom Loop: Dual D5s, Dual Alphacool Monsta 480s, XSPC Raystorm Neo TR4, EK TitanX WaterBlock
    CaseNope!...Phobya Bench...let it all hang out man!
    Power SupplySeasonic SS-1200XP3
    Keyboard Logitech G810 or Fender Rhodes Electric Piano (MKI 73)
    Mouse G502 or Speedy Gonzalez...not Mickey...don't do Disney!
    Headset ...firmly on neck
    Mouse Pad Mouse don't got his own pad man...lives with me
    Headset/Speakers Edifier Spinnaker...or you mean the speakers in my head...man too many voices to name them all
    OS Win XP, 7, 8, 8.1 and Windows 10 Spyware Edition
    Network Router56k modem
    Accessory #1 Umm...nice tie?
    Accessory #2 Err...belt?
    Accessory #3 3 accessories?! I'm not a girl!!
    Arne Saknussemm's Avatar
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    Hmm so stripped plating off one of the countersunk holes in the cold plate to see if it was excessive (this was the first theory from EK) but it did not solve the problem..in fact the plating was great...

    So I sent off photos of screw still not flush with block and they had a look in production and reckon their supplier has sent them bad screws. The normal screws have a smaller head and sit flush and are missing a small raised part that is causing the problems here...

    Attachment 39007

    New screws and new cold plate on the way...

  4. #324
    iron man Array kkn's Avatar
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    glad you found the error.
    hope it will be a smooth instal now.

  5. #325
    ROG Guru: Gold Belt Array Menthol PC Specs
    Menthol PC Specs
    MotherboardM 10 Apex / XI gene
    Processor8700K / 9900K
    Memory (part number)2x8 Gskill Trident Z 4266/2x2x8 Gskill Trident Z 4500
    Graphics Card #1RTX 2080ti / GTX 1060
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    MonitorBENQ 32" 4K
    Storage #1Intel 900p 480GB/Samsung 960 Pro 1TB
    Storage #2Intel 750 1.2TB/Plextor 1 TB 2X 950 Pro
    CPU CoolerCorsair H150i AIO / H1110i
    CaseCorsair 740 ? Lian Li Air
    Power SupplyCorsair AX 1200i / AX 1200i
    Keyboard Corsair
    Mouse ASUS Strix
    Headset HyperX Cloud Alpha
    Mouse Pad ASUS
    Headset/Speakers Logitech Z906
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    That still blows it should have fit correctly the first time, this is a board that has been in production or am I missing something, is this there full board block thing?

  6. #326
    iron man Array kkn's Avatar
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    cpu if im not mistaken.

  7. #327
    ROG 師傅 Array Arne Saknussemm PC Specs
    Arne Saknussemm PC Specs
    Laptop (Model)Laptop?...No way! (Model?...Jun Amaki...yes way!)
    MotherboardROG ZENITH EXTREME
    ProcessorTHREADRIPPER 1920X
    Memory (part number)F4-3200C14Q-32GVK
    Graphics Card #1GTX Titan X
    Graphics Card #2SLI is dead to me
    Graphics Card #3Tri SLI is even dead to Nvidia
    Graphics Card #4Quad SLI is dead to everybody especially my credit card
    Sound CardXonar Essence STX
    MonitorASUS ROG Swift PG279Q
    Storage #1Samsung 950 PRO
    Storage #22x OCZ VERTEX 3/2x WD Caviar Black 500GB / 2x WD RED 2TB
    CPU CoolerCustom Loop: Dual D5s, Dual Alphacool Monsta 480s, XSPC Raystorm Neo TR4, EK TitanX WaterBlock
    CaseNope!...Phobya Bench...let it all hang out man!
    Power SupplySeasonic SS-1200XP3
    Keyboard Logitech G810 or Fender Rhodes Electric Piano (MKI 73)
    Mouse G502 or Speedy Gonzalez...not Mickey...don't do Disney!
    Headset ...firmly on neck
    Mouse Pad Mouse don't got his own pad man...lives with me
    Headset/Speakers Edifier Spinnaker...or you mean the speakers in my head...man too many voices to name them all
    OS Win XP, 7, 8, 8.1 and Windows 10 Spyware Edition
    Network Router56k modem
    Accessory #1 Umm...nice tie?
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    Accessory #3 3 accessories?! I'm not a girl!!
    Arne Saknussemm's Avatar
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    Cheers kkn!

    Menthol...yeah, it's the supremacy block...not a new block...was completely obvious the screws were standing out...how it got past quality control I have no idea. There will be more out there no doubt.

    Bad thing is it makes slight contact but bad contact and idle temps look OK it is only under load that things go bad...if you didn't notice the problem installing you might run one of these for a while and if you don't check temps you could slowly cook the CPU on a 2011 socket...

  8. #328
    ROG Guru: Gold Belt Array Menthol PC Specs
    Menthol PC Specs
    MotherboardM 10 Apex / XI gene
    Processor8700K / 9900K
    Memory (part number)2x8 Gskill Trident Z 4266/2x2x8 Gskill Trident Z 4500
    Graphics Card #1RTX 2080ti / GTX 1060
    Sound CardSoundBlaster Ae5 / Onboard
    MonitorBENQ 32" 4K
    Storage #1Intel 900p 480GB/Samsung 960 Pro 1TB
    Storage #2Intel 750 1.2TB/Plextor 1 TB 2X 950 Pro
    CPU CoolerCorsair H150i AIO / H1110i
    CaseCorsair 740 ? Lian Li Air
    Power SupplyCorsair AX 1200i / AX 1200i
    Keyboard Corsair
    Mouse ASUS Strix
    Headset HyperX Cloud Alpha
    Mouse Pad ASUS
    Headset/Speakers Logitech Z906
    OS 10 X64 Pro
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    Menthol's Avatar
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    Not sure why but I have never used an EK block on my CPU, I may never use one seeing this thread, these type of things are just unacceptable even if they make it right, I have read those stories of EK's nickle platting coming off in the past and them denying it so I guess if they at least replace your block that is a step in the right direction but it should have never got out the door in the first place.
    I guess I have an opinion on quality, it should be perfect every time, and if there is a defect of any kind the support should be superb nothing less
    Last edited by Menthol; 07-19-2014 at 01:47 PM.

  9. #329
    ROG 師傅 Array Arne Saknussemm PC Specs
    Arne Saknussemm PC Specs
    Laptop (Model)Laptop?...No way! (Model?...Jun Amaki...yes way!)
    MotherboardROG ZENITH EXTREME
    ProcessorTHREADRIPPER 1920X
    Memory (part number)F4-3200C14Q-32GVK
    Graphics Card #1GTX Titan X
    Graphics Card #2SLI is dead to me
    Graphics Card #3Tri SLI is even dead to Nvidia
    Graphics Card #4Quad SLI is dead to everybody especially my credit card
    Sound CardXonar Essence STX
    MonitorASUS ROG Swift PG279Q
    Storage #1Samsung 950 PRO
    Storage #22x OCZ VERTEX 3/2x WD Caviar Black 500GB / 2x WD RED 2TB
    CPU CoolerCustom Loop: Dual D5s, Dual Alphacool Monsta 480s, XSPC Raystorm Neo TR4, EK TitanX WaterBlock
    CaseNope!...Phobya Bench...let it all hang out man!
    Power SupplySeasonic SS-1200XP3
    Keyboard Logitech G810 or Fender Rhodes Electric Piano (MKI 73)
    Mouse G502 or Speedy Gonzalez...not Mickey...don't do Disney!
    Headset ...firmly on neck
    Mouse Pad Mouse don't got his own pad man...lives with me
    Headset/Speakers Edifier Spinnaker...or you mean the speakers in my head...man too many voices to name them all
    OS Win XP, 7, 8, 8.1 and Windows 10 Spyware Edition
    Network Router56k modem
    Accessory #1 Umm...nice tie?
    Accessory #2 Err...belt?
    Accessory #3 3 accessories?! I'm not a girl!!
    Arne Saknussemm's Avatar
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    Yep! Exactly! RMA department have been dead quick but I am heading here for 20 days after paying for an expensive product still without it working and customer service were trying to make me pay more money to ship the thing back to them before finding me a solution. That is the part about this I find uncool. I have bought loads of stuff from them too.

    I think the same as you RE quality and service...I expect better especially as a loyal customer.

    I have started looking around already....found this http://www.frozencpu.com/products/15...56&id=VvFnBGdL

    BLING! and it comes with PK-1!

  10. #330
    ROG Guru: Blue Belt Array twisted1's Avatar
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    Quote Originally Posted by Arne Saknussemm View Post
    Yep! Exactly! RMA department have been dead quick but I am heading here for 20 days after paying for an expensive product still without it working and customer service were trying to make me pay more money to ship the thing back to them before finding me a solution. That is the part about this I find uncool. I have bought loads of stuff from them too.

    I think the same as you RE quality and service...I expect better especially as a loyal customer.

    I have started looking around already....found this http://www.frozencpu.com/products/15...56&id=VvFnBGdL

    BLING! and it comes with PK-1!
    Can't belive your block passed quality control. I'm using a koolance 370si on my RIVE, I'm tempted to get a EK CSQ Acetal(have one but that's a plexi one) though, it would match the EK motherboard blocks better.

    I need another block though, gotta keep the S1150 cool too. I really like the koolance block, however the mounting and backplate(for S1155/1150) is much better on the EK blocks than what it is on the koolance.

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