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  1. #1
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    DVD drive would not read movie dvd

    Hello

    My dvd drive would not read movie dvd anymore but can perfectly read & write blank dvd. When i first bought this laptop, it can read the very same movie dvd that i cannot watch right now

    I try following instruction about deleting upper and lower filter in registry. But the upper &lower filter are not there

  2. #2
    ROG Guru: Gold Belt Array Clintlgm PC Specs
    Clintlgm PC Specs
    Laptop (Model)Asus G752VY DH72
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    What program are you trying to use to view this movie?
    G752VY-DH72 Win 10 Pro
    512 GB M.2 Samsung 960 Pro
    1 TB Samsung 850 pro 2.5 format
    980m GTX 4 GB
    32GB DDR 4 Standard RAM

    Z97 PRO WiFi I7 4790K
    Windows 10 Pro
    Z97 -A
    Windows 10 Pro

  3. #3
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    i'm going to use window media player.

  4. #4
    ROG Guru: Gold Belt Array Clintlgm PC Specs
    Clintlgm PC Specs
    Laptop (Model)Asus G752VY DH72
    MotherboardAsus Z97 Pro WiFi and /Z97 Pro A
    ProcessorI7 4790K
    Storage #1512 GB M.2 Samsung 960 Pro
    Storage #21 TB Samsun 850 Pro
    CaseCool Master Haf
    OS Win 8.1 Pro and Win 10 Pro
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    That should work, it does in mine, so your saying that Media Center can not find the DVD in your DVD player
    G752VY-DH72 Win 10 Pro
    512 GB M.2 Samsung 960 Pro
    1 TB Samsung 850 pro 2.5 format
    980m GTX 4 GB
    32GB DDR 4 Standard RAM

    Z97 PRO WiFi I7 4790K
    Windows 10 Pro
    Z97 -A
    Windows 10 Pro

  5. #5
    ROG Guru: Gold Belt Array Clintlgm PC Specs
    Clintlgm PC Specs
    Laptop (Model)Asus G752VY DH72
    MotherboardAsus Z97 Pro WiFi and /Z97 Pro A
    ProcessorI7 4790K
    Storage #1512 GB M.2 Samsung 960 Pro
    Storage #21 TB Samsun 850 Pro
    CaseCool Master Haf
    OS Win 8.1 Pro and Win 10 Pro
    Clintlgm's Avatar
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    Most likely the problem is with Media Center you might want to refresh it. When filters are the problem nothing works with the DVD, But your able to read and write data so the issue must be with the software your trying to play the movie with! Also is this movie on a burn disk or a factory disk? Burn disk can fail sometimes
    G752VY-DH72 Win 10 Pro
    512 GB M.2 Samsung 960 Pro
    1 TB Samsung 850 pro 2.5 format
    980m GTX 4 GB
    32GB DDR 4 Standard RAM

    Z97 PRO WiFi I7 4790K
    Windows 10 Pro
    Z97 -A
    Windows 10 Pro

  6. #6
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    i'm trying to watch factory original movie. When i put in the disk, the dvd drive will spin for a while, but nothing happen to DVD RW Drive. It is as if no disk was inserted at all

  7. #7
    ROG Guru: Gold Belt Array Clintlgm PC Specs
    Clintlgm PC Specs
    Laptop (Model)Asus G752VY DH72
    MotherboardAsus Z97 Pro WiFi and /Z97 Pro A
    ProcessorI7 4790K
    Storage #1512 GB M.2 Samsung 960 Pro
    Storage #21 TB Samsun 850 Pro
    CaseCool Master Haf
    OS Win 8.1 Pro and Win 10 Pro
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    Is it possible that the disk is not from your region? Or that your Region has been set to another region, Right click your DVD drive in explorer, then click properties look on the region tab.
    G752VY-DH72 Win 10 Pro
    512 GB M.2 Samsung 960 Pro
    1 TB Samsung 850 pro 2.5 format
    980m GTX 4 GB
    32GB DDR 4 Standard RAM

    Z97 PRO WiFi I7 4790K
    Windows 10 Pro
    Z97 -A
    Windows 10 Pro

  8. #8
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    yes, first time i open region tab, the region is not set. So i set it to Malaysia, but still nothing happen.

  9. #9
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    Same problem. Driver can't read DVD movies anymore. Factory original movies. Disks spin but nothing happens.

  10. #10
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    Quote Originally Posted by sandro977 View Post
    Same problem. Driver can't read DVD movies anymore. Factory original movies. Disks spin but nothing happens.
    I have bought wireless mouse and wireless earphone to watch the movie on my bed like boss, but alas there is problem with dvd drive

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