Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

So... the graphics card is dying... (reposted from wrong section)

thomasdaley
Level 7

‎03-15-2014 04:33 AM - last edited on ‎03-05-2024 11:31 PM by Community Admin

I have a G75VW the graphics card seems to be dying / died. I have booted into safe mode to use the pc but gaming is no longer a possibility.

This laptop is 1yr and 6 months old and I'm still paying it off, so getting a new one isn't a possibility.

Can I replace the graphics card? (and if so, how?)
Labels:
0 Kudos
3,541 Views
7 REPLIES 7

ggBanks
Level 10

‎03-15-2014 04:42 AM

Send it for repair to the nearest ASUS support center, the warranty is at least 2 years so ASUS will easily have it fixed with no expenses on your side.
0 Kudos

thomasdaley
Level 7

‎03-15-2014 05:35 AM

The product says 12M underneath But I australia I'm thinking that under consumer law a $2500 laptop would have the reasonable expectation of working for longer than 18 months.
0 Kudos

Clintlgm
Level 14
In response to thomasdaley

‎03-15-2014 08:43 AM

Well sorry to hear that
G752VY-DH72 Win 10 Pro
512 GB M.2 Samsung 960 Pro
1 TB Samsung 850 pro 2.5 format
980m GTX 4 GB
32GB DDR 4 Standard RAM

Z97 PRO WiFi I7 4790K
Windows 10 Pro
Z97 -A
Windows 10 Pro
0 Kudos

thomasdaley
Level 7

‎03-15-2014 04:21 PM

Are there any ROG / ASUS Employees on here that can help regarding this situation?
0 Kudos

Praz
Level 13

‎03-15-2014 04:38 PM

Hello

ASUS warranty is location specific as warranty details and specifics vary by region. There are no ASUS employees here from the Australian support region. For warranty support you will need to go through your local ASUS warranty support channel.
0 Kudos

thomasdaley
Level 7

‎03-15-2014 05:59 PM

thank you. I've logged a support with the ASUS Tech Support and will call the repair centre in melbourne on monday. Thanks
0 Kudos

ggBanks
Level 10

‎03-16-2014 07:46 AM

WOW 12 months for a $2500 dollar laptop? 😮 This is sick... As far as I am not mistaken, if you register the product online the warranty has to be extended by at least 1 year, which would make for at least 2 years. At least that was in my case, but I'm from eastern Europe.
0 Kudos