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  1. #1
    ROG Enthusiast Array willburstyle06 PC Specs
    willburstyle06 PC Specs
    MotherboardASUS MAXIMUS VIII HERO
    Processori7-6700k OC 4.7GHz
    Memory (part number)G.SKILL TridentZ RGB 32GB DDR4 3600MHz
    Graphics Card #1EVGA 1080 Ti FTW3
    Graphics Card #2EVGA 1080 Ti FTW3
    MonitorAsus PG278QR
    Storage #1Samsung 960 Pro NVMe M.2 1TB
    Storage #2Samsung 860 Evo 2TB
    CPU CoolerKraken X62
    CaseNZXT H440 RAZER
    Power SupplyCorsair HX1000i
    Keyboard BLACKWIDOW CHROMA
    Mouse DEATHADDER ELITE
    Headset KRAKEN 7.1 CHROMA
    Mouse Pad RAZER GIGANTUS ELITE
    OS Windows10
    willburstyle06's Avatar
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    Computer Freezing with Q-code 01

    Amd FX-8350
    Radeon 7950 Sapphire OC-Boost (catalyst drivers 14.4)
    Crosshair V Formula-Z Motherboard Bios Version 1503
    G.Skill Sniper 8Gb 1866 x2
    Corsair HX750 PSU

    I've had the computer since October. Was running perfectly up until a couple weeks ago when I got my first BSOD Pagefault in non-paged area. This only seemed to occur while running an apache server for my xbmc library. Over the last day though I got a BSOD for memory management and then 3 times the computer has frozen up. Twice while playing video files and once during the windows start up screen. When it freezes up a Q-code of 01 shows on the motherboard.


    I have done the following tests


    3DMark
    Memtest86+ (6 cycles)
    SFC/Scannow
    Windows Memory Diagnostic

    Nothing wrong has come up in any of these tests.

    I was going to run prime95 but I'm afraid of the overheating it causes.
    I'm not sure what else to check

  2. #2
    ROG Guru: Orange Belt Array TheNerdBench's Avatar
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    Greetings,

    I don't have the manual in front of me right now...did you look up the Q-Code of 01 for an explanation?

    Have you upgraded any of your drivers or have you installed any new hardware recently; if you have then more than likely you have an issue with one of the drivers.

    If nothing has changed (BIOS hasn't been updated, new drivers, new hardware or software added) then I would suspect the following:
    1) possible PSU issue
    2) possible RAM issue (try running just one memory module at a time for now to see if this resolves the problem)
    3) maybe time for a clean OS install especially if you are surfing the internet with a user who is a member of the administrator group (maybe resort to another Restore Point from a few weeks ago)

    Something else to check:
    1) Make sure BOTH the 4-Pin and 8-Pin Aux CPU Power Connectors are populated (at least the 8-Pin for now)
    2) Maybe try populating the EZPLUG Power Connector even though you are not running dual cards
    3) Also make sure both the 6-Pin and 8-Pin PCIe Power connectors are populated on the graphics card (I think that is what is on that card)
    4) Also has the room temp increased lately; maybe check the CPU temps and make sure they are under 110 F.

    Post back if you find out what evil has entered your system I am always curious when a well behaved system starts to act up.


    For trouble-shooting tips see my blog at:



    http://thenerdbench.blogspot.com/p/bench-testing.html



    MB: Crosshair V Formula-Z • CPU: FX-8350 • GPU: Asus Matrix R9 280x • RAM: 8GB of Crucial Ballistix Tactical Tracer (1866)• PSU: Thermaltake DPS Thoughpower 750 Watt • CPU Cooler: Thermaltake Frio Advanced • Keyboard: TT Sports Challanger Ultimate • Mouse: TT Sports Black Element • Case: Thermaltake GT Level 10


  3. #3
    ROG Enthusiast Array willburstyle06 PC Specs
    willburstyle06 PC Specs
    MotherboardASUS MAXIMUS VIII HERO
    Processori7-6700k OC 4.7GHz
    Memory (part number)G.SKILL TridentZ RGB 32GB DDR4 3600MHz
    Graphics Card #1EVGA 1080 Ti FTW3
    Graphics Card #2EVGA 1080 Ti FTW3
    MonitorAsus PG278QR
    Storage #1Samsung 960 Pro NVMe M.2 1TB
    Storage #2Samsung 860 Evo 2TB
    CPU CoolerKraken X62
    CaseNZXT H440 RAZER
    Power SupplyCorsair HX1000i
    Keyboard BLACKWIDOW CHROMA
    Mouse DEATHADDER ELITE
    Headset KRAKEN 7.1 CHROMA
    Mouse Pad RAZER GIGANTUS ELITE
    OS Windows10
    willburstyle06's Avatar
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    Q-Code 01 description is Power on. Reset type detection (soft/hard).
    I may be wrong but I don't think that really tells me anything about what the actual problem is

  4. #4
    ROG Guru: Orange Belt Array TheNerdBench's Avatar
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    I was asking you to find out the meaning of the code was seeming I was at work when taking time to respond to your post for assistance...just so you know I'm not an Asus employee...I respond to these posts "fun" actually.

    BTW: The Q-CODE does help me (and you) to determine that the code didn't point to something more obvious

    So what else have you tried from the list?


    For trouble-shooting tips see my blog at:



    http://thenerdbench.blogspot.com/p/bench-testing.html



    MB: Crosshair V Formula-Z • CPU: FX-8350 • GPU: Asus Matrix R9 280x • RAM: 8GB of Crucial Ballistix Tactical Tracer (1866)• PSU: Thermaltake DPS Thoughpower 750 Watt • CPU Cooler: Thermaltake Frio Advanced • Keyboard: TT Sports Challanger Ultimate • Mouse: TT Sports Black Element • Case: Thermaltake GT Level 10


  5. #5
    ROG Enthusiast Array willburstyle06 PC Specs
    willburstyle06 PC Specs
    MotherboardASUS MAXIMUS VIII HERO
    Processori7-6700k OC 4.7GHz
    Memory (part number)G.SKILL TridentZ RGB 32GB DDR4 3600MHz
    Graphics Card #1EVGA 1080 Ti FTW3
    Graphics Card #2EVGA 1080 Ti FTW3
    MonitorAsus PG278QR
    Storage #1Samsung 960 Pro NVMe M.2 1TB
    Storage #2Samsung 860 Evo 2TB
    CPU CoolerKraken X62
    CaseNZXT H440 RAZER
    Power SupplyCorsair HX1000i
    Keyboard BLACKWIDOW CHROMA
    Mouse DEATHADDER ELITE
    Headset KRAKEN 7.1 CHROMA
    Mouse Pad RAZER GIGANTUS ELITE
    OS Windows10
    willburstyle06's Avatar
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    I decided before I did any more hardware tests to go check the windows event viewer ( which I should have done in the first place).
    I found a few errors including one that might have been causing the freezing. I was getting event error 7000 service control manager the AOD Driver 4.3 service failed to start can not find driver specified. After doing some quick browsing around the web i found a solution

    http://www.tomshardware.com/forum/34...ddriver4-error

    After following those instructions and rebooting the error does not show up anymore. I don't know if this solved the issue or not but I'm going to leave my computer on tonight running video files and see if it crashes again or not.

  6. #6
    ROG Guru: Orange Belt Array TheNerdBench's Avatar
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    So a driver(s) was update then (after looking at the posted link)?

    Hope that post resolves the problem then.


    For trouble-shooting tips see my blog at:



    http://thenerdbench.blogspot.com/p/bench-testing.html



    MB: Crosshair V Formula-Z • CPU: FX-8350 • GPU: Asus Matrix R9 280x • RAM: 8GB of Crucial Ballistix Tactical Tracer (1866)• PSU: Thermaltake DPS Thoughpower 750 Watt • CPU Cooler: Thermaltake Frio Advanced • Keyboard: TT Sports Challanger Ultimate • Mouse: TT Sports Black Element • Case: Thermaltake GT Level 10


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