Hello,
I've searched high and low and put up with this problem now for months and it's driving me crazy.
My Specs:
- Hero VI with latest 1402 bios, default settings using non-UEFI Windows install
- Intel 4770K (not overclocked currently)
- 16GB Ram XMP profile
- Samsung Evo 500GB boot drive
- Creative Zx sound card
- Using latest drivers and Windows updates.
What happens is that everything works fine, then randomly after a reboot or cold start my sound card will be displayed as a Recon3D instead of a Zx in Device Manager.
This means the sound doesn't work as the Creative Control Panel doesn't recognise any hardware.
The only way to get the sound card back is to uninstall it from Device Manger, reboot and reinstall the Creative drivers.
It's extremely hard to diagnose as it's so random, there is no pattern to it.
And when it's displayed as a Recon3D, the driver files used are exactly the same as when it's a Zx.
What I've tried:
- Fresh install of Windows with basic hardware/software
- 2 brand new motherboards, and 2 brand new sound cards, all the same models.
- Every bios available, as well as bios settings.
- Different PCIe slots, and not screwing the card down.
- Driver program to uninstall the Creative drivers and reinstall.
I'm at a loss here, the only thing I can put it down to is the SSD is booting so fast that the Creative drivers don't load properly.
I don't have another PC without an SSD to test it on, and it would take weeks of daily use to thoroughly check.
This has to be the most annoying and perplexing problem I've ever come across.