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G75VX Win8 Factory Reset not working

Ar_Pi
Level 7

‎04-02-2014 12:58 PM - last edited on ‎03-05-2024 11:24 PM by Community Admin

Hi all,

I want to sell my G75VX with Windows 8, need to reset it. When I go to reset it says "Need recovery media".

I tried USB Recovery and some other Dell Recovery media I have when I go to Troubleshooting from boot it will start doing something but then says "recovery partition is missing". I checked disk management and recovery partition (about 20GB) is still there I believe.

What do I do? I need this comp to be in factory state.

p.s.
I have another ROG laptop so I can use it if needed.

Thanks for help.
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