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ljunco
Level 7

‎04-05-2014 11:57 AM - last edited on ‎03-05-2024 11:23 PM by Community Admin

I bought my new Asus G750JX less than a week ago. Everything was running perfectly, but yesterday, while playing ESO, it froze. Now my laptop is extremely slow. It will take more than an hour just to boot up. And it won´t open any programs. Anyone has a clue how to fix it? The only program I´ve downloaded so far is Elder Scrolls Online.
Beforehand, Thanks.
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4 REPLIES 4

graphic
Level 11

‎04-05-2014 04:36 PM

less than a week.. I would take it back.....
build a custom desktop.. sorry haven't played
with a laptop in years, for that very reason
Mobility is great, but not worth the trouble in
my Opinion, hopefully someone else can help further
good luck
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NemesisChild
Level 12

‎04-05-2014 05:22 PM

Sounds like a malware problem, what AV program do you use?
Intel i9 10850K@ 5.3GHz
ASUS ROG Strix Z490-E
Corsair H115i Pro XT
G.Skill TridentZ@ 3600MHz CL14 2x16GB
EVGA RTX 3090 Ti FWT3 Ultra
OS: WD Black SN850 1TB NVMe M.2
Storage: WD Blue SN550 2TB NVMe M.2
EVGA SuperNova 1200 P2
ASUS ROG Strix Helios GX601
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ljunco
Level 7

‎04-06-2014 11:19 AM

I´m using Mcafee Antivirus.
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graphic
Level 11

‎04-06-2014 12:56 PM

you could try to restore factory settings
in you owner's manual it should have instructions
on how to do so
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