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Thread: Please Help!

  1. #1
    New ROGer Array
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    Please Help!

    I bought my new Asus G750JX less than a week ago. Everything was running perfectly, but yesterday, while playing ESO, it froze. Now my laptop is extremely slow. It will take more than an hour just to boot up. And it won´t open any programs. Anyone has a clue how to fix it? The only program I´ve downloaded so far is Elder Scrolls Online.
    Beforehand, Thanks.

  2. #2
    ROG Guru: Yellow Belt Array graphic's Avatar
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    less than a week.. I would take it back.....
    build a custom desktop.. sorry haven't played
    with a laptop in years, for that very reason
    Mobility is great, but not worth the trouble in
    my Opinion, hopefully someone else can help further
    good luck

  3. #3
    ROG Guru: Brown Belt Array NemesisChild PC Specs
    NemesisChild PC Specs
    MotherboardASUS Maximus X Hero (WI-FI AC)
    ProcessorIntel i7 8700K
    Memory (part number)G.Skill F4-3600C16D-16GTZR
    Graphics Card #1Nvidia GTX 1070 Ti FE
    Graphics Card #2Nvidia GTX 1070 Ti FE
    MonitorASUS ROG Swift PG278Q
    Storage #1Samsung 970 PRO 512GB NVMe M.2
    Storage #2WD Black 2TB 7200 RPM 64MB Cache
    CPU CoolerNZXT Kraken X42
    CaseCooler Master HAF 932 Advanced
    Power SupplyEVGA SuperNova 1200 P2
    Keyboard Logitech G910 Orion Spark
    Mouse Logitech G703 Wireless
    Headset Logitech G Pro
    Mouse Pad SteelSeries
    OS Windows 10 Home x64 (UEFI)
    Network RouterLinksys WRT1900AC
    NemesisChild's Avatar
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    Sounds like a malware problem, what AV program do you use?
    Intel i7 8700K@ 5.2GHz (Delidded)
    ASUS Maximus X Hero (Bios 1801)
    NZXT Kraken X42
    G.Skill TridentZ@ 4000MHz CL16 2x8GB
    SLI: 2x Nvidia GTX 1070 Ti FE@ 2025/2025MHz
    OS: Samsung 970 PRO 512GB NVMe M.2
    Storage: Samsung 960 EVO 500GB NVMe M.2
    Storage: 2x Samsung 850 EVO 500GB
    Storage: WD Black 7200 RPM 64MB Cache 2TB
    EVGA SuperNova 1200 P2
    Cooler Master HAF 932 Advanced

  4. #4
    New ROGer Array
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    I´m using Mcafee Antivirus.

  5. #5
    ROG Guru: Yellow Belt Array graphic's Avatar
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    you could try to restore factory settings
    in you owner's manual it should have instructions
    on how to do so

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