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Laptop keeps shutting down

soclever909
Level 7
I just bought a G750jw, and I really like the laptop but ever since I updated windows to 8.1 it started to act weird.

1. The laptop sometimes shuts down as if someone pulled out the powercord, while the battery is in the laptop and the powercord is plugged in. That happens randomly, even when I'm browsing or something.
There seems to be nothing wrong with the powercord, because when the laptop is working normally I can see it charging.

2. Also does it often shuts down immediately after I power the laptop on. The lights start flashing for a second and then nothing happens. If I just keep trying to turn it on, or wait a moment it starts up again as if nothing happened.

How can I fix this?
3,362 Views
2 REPLIES 2

Zygomorphic
Level 17
Check for any updated ASUS drivers. It could be that the ASUS drivers are not compatible with Windows 8.1 Also, check the system event logs and see if they say anything about it.
I am disturbed because I cannot break my system...found out there were others trying to cope! We have a support group on here, if your system will not break, please join!
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http://rog.asus.com/forum/group.php?groupid=23

Selturus
Level 7
Please check my post on page 3, might be the same problem like mine.