ASUS G55 Post Windows 8.1 Software Issues.

[Vicerox]

Where can I download this?

[Clintlgm]

Asus Support Downloads

[Vicerox]

I've tried this. Nothing seems to be working. My only bet, now is that there is something wrong with the Touch pad cord.

[Clintlgm]

Well I had to RMA my notebook over track pad issues, and they did change out the cables, and I think the track pad and MB. That was months ago and no more problems for me.

[rewben]

hi @Vicerox, i have a g55vw, too. i have used w8.1 pro for quite some time (fresh install; now with all the latest patches) all fn keys are working fine.

first of all, try to uninstall all the related drivers (particularly elantech, and atk package). reboot the laptop. this time try install the intel chipset driver, and usually followed by the rst driver. (usually the intel drivers should be installed first, before your windows upgrades, if i recalled correctly). reboot the laptop. then, install the elantech driver, followed by atk package.

for atk package driver, you can obtain the latest atk package driver by using the search at asus support page with keyword 'ATK_package' (i think it's one of the auto completed keywords from that page). the version of atk package driver on my g55vw is 1.0.0031. i have yet to have problems with it.

edit: just found out the latest being 1.0.0033. just uninstalled the old one, rebooted and updated to the new one. it works fine.

unless you messed with the laptop internals before, the cables connected to the touchpad should be fine (because they are further secured by a black tape in my laptop).

[Vicerox]

Hi, Unfortunately. I can't seem to install the elan tech driver. I keep receiving the message this touch pad is not compatible with this driver. I can install and uninstall the ATK Package, all the keys work. Except the Touch Pad. The short cut doesn't do anything either.

Your very last point about the touch pad cable not connected to the touch pad is what has me scratching my head.

hi @Vicerox, i have a g55vw, too. i have used w8.1 pro for quite some time (fresh install; now with all the latest patches) all fn keys are working fine.

first of all, try to uninstall all the related drivers (particularly elantech, and atk package). reboot the laptop. this time try install the intel chipset driver, and usually followed by the rst driver. (usually the intel drivers should be installed first, before your windows upgrades, if i recalled correctly). reboot the laptop. then, install the elantech driver, followed by atk package.

for atk package driver, you can obtain the latest atk package driver by using the search at asus support page with keyword 'ATK_package' (i think it's one of the auto completed keywords from that page). the version of atk package driver on my g55vw is 1.0.0031. i have yet to have problems with it.

edit: just found out the latest being 1.0.0033. just uninstalled the old one, rebooted and updated to the new one. it works fine.

unless you messed with the laptop internals before, the cables connected to the touchpad should be fine (because they are further secured by a black tape in my laptop).

[Vicerox]

Well I can't find ATK_Package 1.0.0033. The link below only has upto 1.0.0023
http://support.asus.com/download.asp...hashedid=n%2fa

hi @Vicerox, i have a g55vw, too. i have used w8.1 pro for quite some time (fresh install; now with all the latest patches) all fn keys are working fine.

first of all, try to uninstall all the related drivers (particularly elantech, and atk package). reboot the laptop. this time try install the intel chipset driver, and usually followed by the rst driver. (usually the intel drivers should be installed first, before your windows upgrades, if i recalled correctly). reboot the laptop. then, install the elantech driver, followed by atk package.

for atk package driver, you can obtain the latest atk package driver by using the search at asus support page with keyword 'ATK_package' (i think it's one of the auto completed keywords from that page). the version of atk package driver on my g55vw is 1.0.0031. i have yet to have problems with it.

edit: just found out the latest being 1.0.0033. just uninstalled the old one, rebooted and updated to the new one. it works fine.

unless you messed with the laptop internals before, the cables connected to the touchpad should be fine (because they are further secured by a black tape in my laptop).

[Vicerox]

Okay I found the latest ATK Package. I did as you said, uninstalled the previous drivers and installed Elan Tech first following by the ATK Package. All Short Cuts work, except the Touch pad short cut, which simply shows the busy status for second and then goes back to normal.

Also, There is no ElanTech Tab in my Control Panel --> Mouse

[Vicerox]

Here is the Elan Tab and Bios Version:

Okay I found the latest ATK Package. I did as you said, uninstalled the previous drivers and installed Elan Tech first following by the ATK Package. All Short Cuts work, except the Touch pad short cut, which simply shows the busy status for second and then goes back to normal.

Also, There is no ElanTech Tab in my Control Panel --> Mouse

[rewben]