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  1. #11
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    Where can I download this?

  2. #12
    ROG Guru: Gold Belt Array Clintlgm PC Specs
    Clintlgm PC Specs
    Laptop (Model)Asus G752VY DH72
    MotherboardAsus Z97 Pro WiFi and /Z97 Pro A
    ProcessorI7 4790K
    Storage #1512 GB M.2 Samsung 960 Pro
    Storage #21 TB Samsun 850 Pro
    CaseCool Master Haf
    OS Win 8.1 Pro and Win 10 Pro
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    G752VY-DH72 Win 10 Pro
    512 GB M.2 Samsung 960 Pro
    1 TB Samsung 850 pro 2.5 format
    980m GTX 4 GB
    32GB DDR 4 Standard RAM

    Z97 PRO WiFi I7 4790K
    Windows 10 Pro
    Z97 -A
    Windows 10 Pro

  3. #13
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    I've tried this. Nothing seems to be working. My only bet, now is that there is something wrong with the Touch pad cord.

  4. #14
    ROG Guru: Gold Belt Array Clintlgm PC Specs
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    Laptop (Model)Asus G752VY DH72
    MotherboardAsus Z97 Pro WiFi and /Z97 Pro A
    ProcessorI7 4790K
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    Storage #21 TB Samsun 850 Pro
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    Well I had to RMA my notebook over track pad issues, and they did change out the cables, and I think the track pad and MB. That was months ago and no more problems for me.
    G752VY-DH72 Win 10 Pro
    512 GB M.2 Samsung 960 Pro
    1 TB Samsung 850 pro 2.5 format
    980m GTX 4 GB
    32GB DDR 4 Standard RAM

    Z97 PRO WiFi I7 4790K
    Windows 10 Pro
    Z97 -A
    Windows 10 Pro

  5. #15
    ROG Guru: Black Belt Array rewben PC Specs
    rewben PC Specs
    Laptop (Model)G55VW-3D
    MotherboardASROCK Z97 EXTREME 6
    ProcessorINTEL 4790K
    Memory (part number)G.SKILL RIPJAWZ 2400MHZ (F3-19200CL10Q-32GBZHD)
    Graphics Card #1ASUS STRIX-GTX980-DC2OC-4GD5
    Graphics Card #2ASUS STRIX-GTX980-DC2OC-4GD5
    MonitorDELL U2713HM
    Storage #1SAMSUNG SM843 480GB X2
    Storage #2WD GREEN 3TB X2
    CPU CoolerSWIFTECH H240-X
    CaseNZXT H440
    Power SupplyTHERMALTAKE TOUGHPOWER XT PLATINUM 1275W
    Keyboard CORSAIR K70 RGB
    Mouse STEELSERIES KINZU V3
    Headset STEELSERIES 9H
    Mouse Pad STEELSERIES QCK+
    Headset/Speakers LOGITECH Z506
    OS WINDOWS 10 PRO AU
    Network RouterASUS RT-AC66U

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    hi @Vicerox, i have a g55vw, too. i have used w8.1 pro for quite some time (fresh install; now with all the latest patches) all fn keys are working fine.

    first of all, try to uninstall all the related drivers (particularly elantech, and atk package). reboot the laptop. this time try install the intel chipset driver, and usually followed by the rst driver. (usually the intel drivers should be installed first, before your windows upgrades, if i recalled correctly). reboot the laptop. then, install the elantech driver, followed by atk package.

    for atk package driver, you can obtain the latest atk package driver by using the search at asus support page with keyword 'ATK_package' (i think it's one of the auto completed keywords from that page). the version of atk package driver on my g55vw is 1.0.0031. i have yet to have problems with it.

    edit: just found out the latest being 1.0.0033. just uninstalled the old one, rebooted and updated to the new one. it works fine.

    unless you messed with the laptop internals before, the cables connected to the touchpad should be fine (because they are further secured by a black tape in my laptop).
    Last edited by rewben; 05-05-2014 at 11:02 AM.

  6. #16
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    Hi, Unfortunately. I can't seem to install the elan tech driver. I keep receiving the message this touch pad is not compatible with this driver. I can install and uninstall the ATK Package, all the keys work. Except the Touch Pad. The short cut doesn't do anything either.

    Your very last point about the touch pad cable not connected to the touch pad is what has me scratching my head.

    Quote Originally Posted by rewben View Post
    hi @Vicerox, i have a g55vw, too. i have used w8.1 pro for quite some time (fresh install; now with all the latest patches) all fn keys are working fine.

    first of all, try to uninstall all the related drivers (particularly elantech, and atk package). reboot the laptop. this time try install the intel chipset driver, and usually followed by the rst driver. (usually the intel drivers should be installed first, before your windows upgrades, if i recalled correctly). reboot the laptop. then, install the elantech driver, followed by atk package.

    for atk package driver, you can obtain the latest atk package driver by using the search at asus support page with keyword 'ATK_package' (i think it's one of the auto completed keywords from that page). the version of atk package driver on my g55vw is 1.0.0031. i have yet to have problems with it.

    edit: just found out the latest being 1.0.0033. just uninstalled the old one, rebooted and updated to the new one. it works fine.

    unless you messed with the laptop internals before, the cables connected to the touchpad should be fine (because they are further secured by a black tape in my laptop).

  7. #17
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    Well I can't find ATK_Package 1.0.0033. The link below only has upto 1.0.0023
    http://support.asus.com/download.asp...hashedid=n%2fa
    Quote Originally Posted by rewben View Post
    hi @Vicerox, i have a g55vw, too. i have used w8.1 pro for quite some time (fresh install; now with all the latest patches) all fn keys are working fine.

    first of all, try to uninstall all the related drivers (particularly elantech, and atk package). reboot the laptop. this time try install the intel chipset driver, and usually followed by the rst driver. (usually the intel drivers should be installed first, before your windows upgrades, if i recalled correctly). reboot the laptop. then, install the elantech driver, followed by atk package.

    for atk package driver, you can obtain the latest atk package driver by using the search at asus support page with keyword 'ATK_package' (i think it's one of the auto completed keywords from that page). the version of atk package driver on my g55vw is 1.0.0031. i have yet to have problems with it.

    edit: just found out the latest being 1.0.0033. just uninstalled the old one, rebooted and updated to the new one. it works fine.

    unless you messed with the laptop internals before, the cables connected to the touchpad should be fine (because they are further secured by a black tape in my laptop).

  8. #18
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    Exclamation

    Okay I found the latest ATK Package. I did as you said, uninstalled the previous drivers and installed Elan Tech first following by the ATK Package. All Short Cuts work, except the Touch pad short cut, which simply shows the busy status for second and then goes back to normal.

    Also, There is no ElanTech Tab in my Control Panel --> MouseClick image for larger version. 

Name:	Driver_Settings.jpg 
Views:	1 
Size:	88.0 KB 
ID:	36389

  9. #19
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    Here is the Elan Tab and Bios Version:
    Click image for larger version. 

Name:	BiosVersion.jpg 
Views:	0 
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ID:	36404Click image for larger version. 

Name:	ElanTab_NoDevice.jpg 
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ID:	36405
    Quote Originally Posted by Vicerox View Post
    Okay I found the latest ATK Package. I did as you said, uninstalled the previous drivers and installed Elan Tech first following by the ATK Package. All Short Cuts work, except the Touch pad short cut, which simply shows the busy status for second and then goes back to normal.

    Also, There is no ElanTech Tab in my Control Panel --> MouseClick image for larger version. 

Name:	Driver_Settings.jpg 
Views:	1 
Size:	88.0 KB 
ID:	36389

  10. #20
    ROG Guru: Black Belt Array rewben PC Specs
    rewben PC Specs
    Laptop (Model)G55VW-3D
    MotherboardASROCK Z97 EXTREME 6
    ProcessorINTEL 4790K
    Memory (part number)G.SKILL RIPJAWZ 2400MHZ (F3-19200CL10Q-32GBZHD)
    Graphics Card #1ASUS STRIX-GTX980-DC2OC-4GD5
    Graphics Card #2ASUS STRIX-GTX980-DC2OC-4GD5
    MonitorDELL U2713HM
    Storage #1SAMSUNG SM843 480GB X2
    Storage #2WD GREEN 3TB X2
    CPU CoolerSWIFTECH H240-X
    CaseNZXT H440
    Power SupplyTHERMALTAKE TOUGHPOWER XT PLATINUM 1275W
    Keyboard CORSAIR K70 RGB
    Mouse STEELSERIES KINZU V3
    Headset STEELSERIES 9H
    Mouse Pad STEELSERIES QCK+
    Headset/Speakers LOGITECH Z506
    OS WINDOWS 10 PRO AU
    Network RouterASUS RT-AC66U

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    the apparent problem is your elantech driver.

    i saw some inconsistencies in your images (there were 2 versions of elantech drivers. so i assumed you have tried both and they didn't work) now please try follow the steps below.

    1. download the elantech driver from g750jz (http://www.asus.com/Notebooks_Ultrab...Desk_Download/) the driver version is 11.5.12.1. this is the version that i am using in my g55.

    2. if you still have any elantech driver installed, uninstall it. reboot.

    3. install the driver 11.5.12.1.




    it should work now.



    p.s. forget about the part i made you scratch your head.

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