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Power Button problem(cant sleeep or shut down)

tugrul
Level 7

‎04-26-2014 04:36 AM - last edited on ‎03-05-2024 11:15 PM by Community Admin

When i try to sleep or shut down machine vie power buttun i cant. İt turns off the screen but doesnt do anything.
All lights are still on including keyboard. Or front indicator lights still on(white). No reaction to the buttn at all.
i can start machine via button no problem at that.
İ manage to edit power buttun settings at control panel but still no solution. İ can sleep or shut down via windows 8. But i wana use button cuz more practical effective. Any idea?

My machine g750 JH using win 8,1. Up to date drivers.

SOLVED İ FOUND A windows update about it and solved.
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hmscott
Level 12

‎04-26-2014 04:11 PM

tugrul wrote:
When i try to sleep or shut down machine vie power buttun i cant. İt turns off the screen but doesnt do anything.
All lights are still on including keyboard. Or front indicator lights still on(white). No reaction to the buttn at all.
i can start machine via button no problem at that.
İ manage to edit power buttun settings at control panel but still no solution. İ can sleep or shut down via windows 8. But i wana use button cuz more practical effective. Any idea?

My machine g750 JH using win 8,1. Up to date drivers.

SOLVED İ FOUND A windows update about it and solved.


tugrul, can you please post a link to the solution? Thanks!!
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