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  1. #1
    ROG Enthusiast Array rcarlos243 PC Specs
    rcarlos243 PC Specs
    Laptop (Model)Asus G751JT
    MotherboardGigabyte X99 SOC-FORCE
    ProcessorIntel Core i7 5820k @4.5Ghz 1.28vcore
    Memory (part number)16GB DDR4 2666 CL13 Quad Channel
    Graphics Card #1R9 290 4GB @1150 core w/ Corsair H105 + 2x Gentle Typhoon AP15
    Sound CardFiiO E17 USB AMP/DAC
    MonitorBenQ XL2420z 1080p 144Hz
    Storage #1256GB Samsung SM951 NVMe M.2
    Storage #2960GB Crucial M500
    CPU CoolerEK Supremacy Evo, 360mm HWLabs Black Ice GTX, 360mm Swiftech MCRX20-QP, Swiftech MCP655, 6x AP15's
    CasePhanteks Enthoo Pro
    Power SupplySeasonic SS-600XP2 80 Plus Platinum
    Keyboard Logitech G710+ Cherry MX Brown
    Mouse Logitech G502
    Headset Philips Fidelio X2
    Mouse Pad Razr HardMatt
    OS Windows 10
    Network RouterNetgear Nighthawk X6 R8000

    Join Date
    May 2014

    Question RMA question about R9 280x (R9280X-DC2T-3GD5)

    I have 2 of these and both are having serious problem.

    They would cause my system to BSOD in idle, while browsing the internet, while watching movies and while playing games.

    On very rare occasion, i would get a random white/black fast moving lines on my screen on games.

    I contact Asus and they said I should RMA it.

    my question is:
    The serial number of the GPU is printed on the original retail box, do I need to ship both cards on the original retail box?

  2. #2
    ROG Enthusiast Array
    Join Date
    Feb 2014

    I feel your pain brother. I'm also a victim and was stupid enough to purchase this crappy card.

    In my case, i created a RMA and then they just asked me to drop the card at their service center nearest to my home. I went there and they only accepted the graphics card and returned everything back box, CD, wires etc. Then they put it in their system and gave me piece of paper containing my RMA number case with authorized sign\stamp etc.

    Before taking the box i did photograph the serial number and the box etc as a proof of purchase even though i had the invoice as well.

    So my advice to you is that you should just ship the inside boxes and keep the original retail box containing the serial numbers or cut them out. Best thing to do here is first talk to the ASUS tech support and ask what he wants you to do here. And prepare yourself for a long ride...

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