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  1. #1
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    Killer Network Manager: Virus or Game ???

    Hi there,

    I am desparate. After passing the windows 8 install on my new G750JH I have an application on the desktop that seems to scan my appications and internet connections. I requests to do a speed test for my provider.

    This program that only can be stopped using the task manager is called: Killer Network Manager. After killing this with the task manager it autostarts when I reboot.

    According to Asus support it is a game. I think its a virus. Because the application is not in the list of uninstallable software I have asked Asus support to log in remotely and remove it.

    During this action, all network connections (ethernet and wifi) failed. Asus support instructed me to run the driver installer in the map "esupport" on the c: drive. After 3 re-boots windows was completely ****ed up. I could not even start internet explorer anymore. Next they instructed me to do a system reset and recover from the restore image and disconnected the call.

    Now I am still stuck with this weird program.

    Does anyone know what "killer network manager" is and how dangerous it is ?
    A link to the appropiate virus killer would be nice too. I could not find anything myself.

    Help me !

    Egon.

  2. #2
    ROG Guru: White Belt Array
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    It's neither as far as i know. (Not a game nor a virus). It's the software that analyzes your traffic to prioritize gaming-related network activity. It's a feature of the Killer Wireless network gaming card.

    Here's a youtube video https://www.youtube.com/watch?v=VyjttfYy18w

  3. #3
    ROG Guru: White Belt Array
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    Its part of the wireless card driver. And I actually find it rather helpful in determining which programs are using bandwidth as I have a pretty pathetic connection at home.

  4. #4
    ROG Guru: Platinum Belt Array hmscott PC Specs
    hmscott PC Specs
    Laptop (Model)Asus G750JH-DB71 (legacy)
    MotherboardAsus G750JH Intel HM87
    ProcessorIntel i7-4700HQ XTU Cores 36x/35x/34x/34x Cache 36x -50mV undervolt
    Memory (part number)Hyundai Electronics HMT41GS6AFR8A-PB 1.35v DDR3L-1600MHz
    Graphics Card #1Nvidia 780m Asus GPU Tweak OC 932mhz/6300mhz
    Sound CardRealtek v6.0.1.7469 driver
    MonitorAUO B173HW02 V1 Custom Refresh 85hz
    Storage #1RAID0 2x M.2 SATA Crucial MX200 512GB CT500MX200SSD6
    Storage #2Crucial 512GB 2.5" MX200 CT500MX200SSD1
    Power Supply230w AC Power Adapter 19.5v
    Keyboard Logitech k400 Wireless KB/Trackpad
    Headset Sony MDR-XB500 Wired and Sennheiser RS-220 Wireless TOSLINK
    OS Windows 8.1 + 8 Linux VM's + Windows 10 Technical Preview
    Network RouterAsus RT-AC68U DLINK DIR-655

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    Quote Originally Posted by Megabrein View Post
    Hi there,
    I am desparate. After passing the windows 8 install on my new G750JH I have an application on the desktop that seems to scan my appications and internet connections. I requests to do a speed test for my provider.

    This program that only can be stopped using the task manager is called: Killer Network Manager. After killing this with the task manager it autostarts when I reboot.
    Megabrein, it is a harmless app that is a cool feature of the Qualcomm package that supports the Killer 1202 Wireless card. I disable it in the TaskManager => Startup tab, along with disabling most startup stuff we don't need running all the time.

    Click image for larger version. 

Name:	Task Manager Startup Tab Disable InstallShield.JPG 
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ID:	36808

    I haven't needed it's features, and I try to disable everything that I don't currently need - I don't need stuff running in the background I am not actively using.

    As a suggestion in the future, try to remain calm and slowly think through these things before going off and repeating the same actions that aren't solving the problem until they cause another problem.

    It isn't easy in the beginning, but think of these activities as making a difference in a real world setting. You wouldn't remove and replace the fuel injection in your car 3x and continue to wonder why the brakes are still not working

    Asus can be very helpful, but they are sometimes too literal to their response scripts when they don't have enough info - since they are required to take action to assist the user - if you feel they are taking shots in the dark, ask to be escalated to an engineer.

    And, always provide clearly thought out problem statements that they can understand clearly - English isn't their primary language - so it is even more important to clearly state the problem such that they understand the point of your request.

    Welcome to the ROG G750 Forum

    If you take the time to read through as many of the forum posts as you can early on, you will discover lots of cool things about your laptop, and how to optimize it, well before you think of the questions
    Last edited by hmscott; 05-19-2014 at 03:22 AM.

  5. #5
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    Hi guys,

    What a relief ! Thank you very much for you response.

    I was really worried and did not dare to start using my new machine. Now I can start using it and enjoy this high performance notebook that is the successor of my G73.

    Nice info hmscott. You sensed correctly that I am a bit in a negative mood and downwards spiral due to personal issues. Thanks for reminding me what a great machine I have purchased. Instead of frustration I now want to enjoy the full power of it and I will certainly use the forum to better understand how to use it at maximum performance.

    Many thankx to you all !

  6. #6
    ROG Guru: Platinum Belt Array hmscott PC Specs
    hmscott PC Specs
    Laptop (Model)Asus G750JH-DB71 (legacy)
    MotherboardAsus G750JH Intel HM87
    ProcessorIntel i7-4700HQ XTU Cores 36x/35x/34x/34x Cache 36x -50mV undervolt
    Memory (part number)Hyundai Electronics HMT41GS6AFR8A-PB 1.35v DDR3L-1600MHz
    Graphics Card #1Nvidia 780m Asus GPU Tweak OC 932mhz/6300mhz
    Sound CardRealtek v6.0.1.7469 driver
    MonitorAUO B173HW02 V1 Custom Refresh 85hz
    Storage #1RAID0 2x M.2 SATA Crucial MX200 512GB CT500MX200SSD6
    Storage #2Crucial 512GB 2.5" MX200 CT500MX200SSD1
    Power Supply230w AC Power Adapter 19.5v
    Keyboard Logitech k400 Wireless KB/Trackpad
    Headset Sony MDR-XB500 Wired and Sennheiser RS-220 Wireless TOSLINK
    OS Windows 8.1 + 8 Linux VM's + Windows 10 Technical Preview
    Network RouterAsus RT-AC68U DLINK DIR-655

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    Quote Originally Posted by Megabrein View Post
    ...Nice info hmscott. You sensed correctly that I am a bit in a negative mood and downwards spiral due to personal issues. Thanks for reminding me what a great machine I have purchased. Instead of frustration I now want to enjoy the full power of it and I will certainly use the forum to better understand how to use it at maximum performance.
    Megabrein, glad to hear you are back in perspective and happy. The G750 is a great machine. Perspective is your friend.

  7. #7
    ROG Guru: Orange Belt Array Symho's Avatar
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    Hi to all!

    I have a problem with killer application, when I test my connection I save results and apply, but when I restart application the value of the test reset and the apply is off (it seems to be that I haven't do the test). Thanks in advance...
    ASUS G750JZ - T4044H with GX1000 black

  8. #8
    ROG Guru: Orange Belt Array Symho's Avatar
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    Hi Forum!

    After upgrading to Windows 10, the wifi's driver are updated but Killer Network Manager dont working! How I can solving?
    ASUS G750JZ - T4044H with GX1000 black

  9. #9
    ROG Guru: Orange Belt Array Symho's Avatar
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    New suite for Windows 10

    Hi Forum's community!

    For any upgrades to your devices Killer go on this link:

    http://www.killernetworking.com/supp...iver-downloads

    Works fine on my G750JZ and adds new features too! Bye!
    ASUS G750JZ - T4044H with GX1000 black

  10. #10
    ROG Guru: Black Belt Array Korth PC Specs
    Korth PC Specs
    MotherboardASUS X99 R5E (BIOS2101/1902)
    ProcessorHaswell-EP E5-1680-3 SR20H/R2 (4.4GHz)
    Memory (part number)Vengeance LPX 4x8GB SS DDR4-3000 (CMK32GX4M4C3000C15)
    Graphics Card #1NVIDIA Quadro GP100GL/16GB, 16xPCIe3, NVLink1 (SLI-HB)
    Graphics Card #2NVIDIA Quadro GP100GL/16GB, 16xPCIe3, NVLink1 (SLI-HB)
    Sound CardJDS Labs O2+ODAC (RevB), USB2 UAC1
    MonitorASUS PG278Q
    Storage #1Samsung 850 PRO 512GB SSDs, 4xSATA3 RAID0
    Storage #2Comay BladeDrive E28 3200GB SSD, 8xPCIe2
    CPU CoolerRaijintek NEMESIS/TISIS, AS5, 2xNH-A14
    CaseObsidian 750D (original), 6xNH-A14
    Power SupplyZalman/FSP ZM1250 Platinum
    Headset Pilot P51 PTT *modded*
    OS Arch, Gentoo, Win7x64, Win10x64
    Network RouterActiontec T3200M VDSL2 Gateway
    Accessory #1 TP-Link AC1900 Archer T9E, 1xPCIe
    Accessory #2 ASUS/Infineon SLB9635 TPM (TT1.2/FW3.19)
    Accessory #3 ASUS OC Panel I (FW0501)
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    If you're worried about it being a virus/malware then just install a decent free antivirus - Avast or AVG or Sophos are all good enough. If you'd bought Asus ROG you'd get Kaspersky for free, although of course Asus prefers the much better performance of embedded Intel LAN controllers over the much hyped performance of Killer LAN controllers (and anyone can confirm these differences firsthand, as reported on sites like this and this). The G750JH spec page doesn't state which Gigabit 802.11a/b/g/n NIC is installed but some configurations appear to use Intel hardware and some appear to use Killer-Bigfoot 1202 2.4GHz/5.0GHz Wireless-N Bluetooth hardware.

    The Killer 1202 is actually a Qualcomm Atheros QCA2282 chip or QCABHB1202 module (custom-programmed at the Gigabyte/MSI/etc mobo factory).
    The Killer E2200 is actually a Qualcomm Atheros AR8161 chip (custom-programmed at the Gigabyte/MSI/etc mobo factory).
    The Killer app is nearly useless and can be problematic with firewalls. The entire Killer software suite can be uninstalled and a generic Qualcomm WHQL driver from Microsoft can be used instead (as detailed here and here). It will not be slower than the Killer driver (it might actually turn out to be a little faster without having to run the Killer software overhead), it has wider compatibility (and plays nice with Windows), and it has more aggressive support/updates.

    (ROG GameFirst is a very similar app, and it's equally half-useless. Smart gamers will turn it off, remove it, or never install it.)

    Your top-priority network packets (the game!) will indeed be prioritized with these apps - but all your other networking will suffer and the general cost on your system resources really isn't worth any minor gains (in the game!) you might see. It's much smarter to just turn off all the other junk you're uploading/downloading in the background, lol, only one car on the road means no traffic jams or collisions. Networks are highly hardware dependent, they can be optimized a lot better through hardware-layer or firmware-level stuff than by application-layer software running on top of an operating system - don't be fooled by the dubious claims these softwares make about improved performance.
    Last edited by Korth; 11-12-2015 at 03:15 PM.

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