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Alright, My ASUS G73Jh keeps freezing after using AMD Catalyst to update vga driver

rivalbarry
Level 7

‎06-08-2014 11:03 AM - last edited on ‎03-05-2024 10:58 PM by Community Admin

I have an ATI Mobility Radeon HD 5870 Graphics card and I was having problems playing games so I downloaded the AMD Catalyst install manager to update my drivers and then I was able to play but now it freezes all the time and it keeps blue-screening me. I am worried, but if I uninstall it I will not be able to play the games.

My laptop is ASUS Notebook G73Jh Series
64 bit operating system windows 7.

Processor: Intel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz 1.60 GHz

RAM: 6GB

Please help, I dont know what to do. Someone said that maybe my old drivers are messing with the new ones? I don't know. If I uninstall the catalyst and all of it, it wont freeze but I wont be able to play games with OPENGL.
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4 REPLIES 4

sasuke256
Level 7

‎06-08-2014 12:24 PM

you downloaded the 13.6 beta ?
Laptop : ASUS G750JW : i7 4700HQ - 16Gb - 2Tb HDD - GTX 765M OC (+135/500) - Full HD Matte - Win 8.1
Retiered : Toshiba L670 i5 560M/8Gb Corsair/1TB/HD5650 1Gb @ 625/800 /WD 1Tb USB3/Win7
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rivalbarry
Level 7

‎06-08-2014 12:53 PM

What? I just need like an admin or someone to help please
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chrsplmr
Level 18

‎06-08-2014 07:50 PM

rivalbarry .. Welcome to ROG.

@sasuke256 is asking what version driver did you try to update your rig to ?? the 13.6beta ?
AMD suggest this version for your laptop.
http://support.amd.com/en-us/download/mobile?os=Windows%207%20-%2064#amd-catalyst-packages
keep us posted. .c.

chrsplmr's Links
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billyray520
Level 10
In response to chrsplmr

‎06-13-2014 12:02 PM

You MUST use the OEM VGA driver on the ASUS download page UNLESS you have updated your vBIOS. Before you update your vBIOS, you MUST first update your system BIOS to 213.
Asus Maximus V Extreme BIOS 1903, see specs above avatar.

Asus G73 jh A1 laptop, BIOS 213, vBIOS OD2, 8 GB Ram, 240 GB Intel SSD, 180 GB Intel SSD. Win 7 Pro. Purchased new from PowerNotebooks.com in May 2010.
(both have 1920X1080 hd screens, mine above, hers below )
Asus G73 Sw XR1 laptop 8 GB Ram, 160 GB Intel SSD, 80 GB Intel SSD. Purchased used >Ebay 1/10/13, Did clean install of Windows 7
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