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Asus G750JX, games crashing all the time!!!

shank
Level 7

‎06-16-2014 10:57 AM - last edited on ‎03-05-2024 10:52 PM by Community Admin

Hi guys,

Anytime i play a game, after 15-20 minutes later, the game crashes and this error pops out "DirectxFunction"Get Device Removed Reason" failed with DXGI_ERROR_DRIVER_INTERNAL_ERROR"

I have updated my GTX770m drivers to the latest there is but it still occurs. I have also updated my DIRECTX but it still happens.

This happens to all my games.

Are there any solution to this problem? I am really frustrated.
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6 REPLIES 6

Prostar_Compute
Level 9

‎06-16-2014 04:12 PM

I have not seen that error before. You may want to run some testing utilities on the card, such as Unigine: Heaven or Furmark (stress tests) and/or "video memory stress test" (aptly named for testing video RAM).

Hopefully that is only a DirectX problem.

We customize Asus, MSI, and Clevo laptops!
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Maxter
Level 9

‎06-17-2014 03:36 PM

Where are you getting the drivers from? ASUS, nVidia, LaptopVideo2Go? other?
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The_Darkness
Level 7

‎06-25-2014 04:35 PM

Here is the same.

I tried with The Forest, game freezes and need to restart after 10-20min. Then tried with Watch_Dogs, game runs for a while then goes to desktop and Windows shows a "appcrash" box or a "vídeo stops and recovered" dialog. So I decided to try with an older games and got this message: DXGI_ERROR_DEVICE_REMOVED.

I tested on a default Windows, on Windows 8.1 and Windows 7. Download drivers from asus site and from nvidia site. Less some Windows 7 drivers. Also, used Windows 8.1 generic drivers. About VGA drivers, I tried some olders and newest and got the same problem.

The max temp registered was 68C. and game crashses with 100% GPU load.

Already tried install directX several times and nothing.

Someone has solved this issue?

I have a G750JX with nvidia GeForce GTX770M.
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dony01001
Level 7
In response to The_Darkness

‎06-25-2014 06:18 PM

I have the same problem. purchase an asus g750jx yesterday and all the games I've tried are bad and after a while get errors and crash, and install everything from scratch and the same thing keeps happening. sometimes I get an error saying the display driver stopped responding and recovered. Help please.
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The_Darkness
Level 7

‎06-28-2014 11:47 PM

Man, this didn't work for me but I have seen people solving this issue with a power usage or GPU fan control settings. Have you tried already?

Did you find another solution?
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xcaetano
Level 7

‎06-29-2014 01:38 PM

try to reinstall the directx or even windows
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