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  1. #1
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    please help : The embedded controller (EC) ASUS hero VII

    please help


    test RAM ok
    Test psu ok
    Test gpu ok


    : The embedded controller (EC) returned data when none was requested. The BIOS might be trying to access the EC without synchronizing with the operating system. This data will be ignored. No further action is necessary; however, you should check with your computer manufacturer for an upgraded BIOS

    OS Name Microsoft Windows 8.1 Pro
    Version 6.3.9600 Build 9600
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Name GAMEPC
    System Manufacturer ASUS
    System Model All Series
    System Type x64-based PC
    System SKU All
    Processor Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical Processor(s)
    BIOS Version/Date American Megatrends Inc. 0401, 23/04/2014
    SMBIOS Version 2.8
    Embedded Controller Version 255.255
    BIOS Mode UEFI
    BaseBoard Manufacturer ASUSTeK COMPUTER INC.
    BaseBoard Model Not Available
    BaseBoard Name Base Board


    OCZ 240GB Model OCZ-VERTEX3 SCSI Disk Device

    Drive C:
    Description Local Fixed Disk
    Compressed No
    File System NTFS
    Size 223.05 GB (239,502,094,336 bytes)
    Free Space 187.89 GB (201,748,324,352 bytes)
    Volume Name
    Volume Serial Number A60482A8

    Drive D:
    Description Removable Disk

    Drive O:
    Description Local Fixed Disk
    Compressed No
    File System NTFS
    Size 16.00 MB (16,776,704 bytes)
    Free Space 6.26 MB (6,568,960 bytes)
    Volume Name RAMDISK
    Volume Serial Number 000001DC

    Information 23/06/2014 00:46:19 Service Control Manager 7045 None
    Information 23/06/2014 00:46:19 Service Control Manager 7045 None
    Warning 23/06/2014 00:43:27 ACPI 15 None
    Warning 23/06/2014 00:43:11 ACPI 15 None
    Warning 23/06/2014 00:43:11 ACPI 15 None
    Warning 23/06/2014 00:43:11 ACPI 15 None
    Warning 23/06/2014 00:43:11 ACPI 15 None
    Information 23/06/2014 00:41:47 Service Control Manager 7045 None
    Information 23/06/2014 00:41:46 Service Control Manager 7045 None
    Information 23/06/2014 00:36:47 Eventlog 104 Log clear

  2. #2
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    i have try all of the bios as well

    version 0609

    Description MAXIMUS VII HERO BIOS 0609
    1.Enhance compatibility for new Anniversary Edition and Devil's Canyon CPU.
    2.Optimize overclocking function and performance for new Anniversary Edition and Devil's Canyon CPU.
    3.Revise function description of SVID support item.
    File Size 5.56 MBytesupdate 2014/06/05
    Download from Global
    Version 0508

    Description MAXIMUS VII HERO BIOS 0508
    1.upported front base control and firmware update function.
    2.Support new CPUs. Please refer to our website at: http://support.asus.com/cpusupport/c...Language=en-us

    *Note: After you refreshing this BIOS, please also update the Audio Driver to version v7240 for the best compatibilty.
    File Size 5.55 MBytesupdate 2014/05/20
    Download from Global
    Version 0401

    Description MAXIMUS VII HERO BIOS 0401
    First release Bios
    File Size 5.55 MBytesupdate 2014/05/12
    Download from Global
    BIOS-Utilities (2)

    Version -

    Description Bios Renamer for USB BIOS Flashback and Crashfree BIOS 2
    1.Put Bios file and Bios renamer in same folder
    2.Execute the Utility
    3.Use new Bios file for USB BIOS Flashback.
    File Size 202.85 KBytesupdate 2012/11/08
    Download from Global
    Version 1.30

    Description Bupdater Utility V1.30 for flash BIOS under DOS.
    File Size 39.23 KBytesupdate 2012/02/22
    Download from Global

  3. #3
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    The driver \Driver\WUDFRd failed to load for the device ACPI\PNP0A0A\2&daba3ff&1.

  4. #4
    ROG Guru: Brown Belt Array MeanMachine PC Specs
    MeanMachine PC Specs
    Laptop (Model)I enjoy my wife
    MotherboardCVI HERO + CVII Hero Wifi
    ProcessorRyzen 7 1800X + 2700X
    Memory (part number)CMD16GX4M2B3000C15 + F4-3200C14D-16GTZR
    Graphics Card #1EVGA GTX980 SC for CVFZ
    Graphics Card #2EVGA GTX 1080 hybrid
    Graphics Card #3GTX 770 for phys x
    Sound CardMB
    MonitorHP w2408h
    Storage #1Samsung 970 EVO 500GB M.2
    Storage #2Samsung 840EVO 500GB and 960 M.2 pro
    CPU CoolerCorsair H105, H110 and H115i
    CaseCorsair 750D and 780T
    Power SupplyCorsair AX-1200i and Antec 850 pro platinum
    Keyboard Logitech K800
    Mouse Razer Mamba
    Headset Corsair Vengeance 2100
    OS W7 Ultimate 64bit and W10 pro 64bit
    Network RouterNetcom Wireless NF18ACV
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    Hope I am understsanding you correctly psngr and most of what I see are, system advisory reports,so follow them.

    Your problem may be just this simple.

    Go to System manager
    Select Device manager
    Open computer
    Right click ACPI utility and check properties
    Select update driver and allow to download and install
    Restart computer and go to your desktop, the issue may be resolved.

    If this doesn't resolve your particular issue, I suggest you follow the same steps and try and update all the other ACPI drivers as well because there may be a few.

    1. Did you get this error message “Missing ASUS ACPI Driver"?
    2. Are you facing any issue with the operating system?

    I would also suggest you to update the chipset drivers as well as the above from :
    http://support.asus.com/

    Hope this helps!! if not come back to try another approach, It may be an MSCONFIG issue.
    Last edited by MeanMachine; 06-23-2014 at 03:42 AM.
    We owe our existence to the scum of the earth, Cyanobacteria

    My System Specs:

    MB:ASUS ROG Crosshair VII Hero/WiFi GPU:EVGA GTX 1080 sc PSU:Corsair AX-1200i
    CPU:
    AMD R7 2700X Cooler: Corsair Hydro H115i Case: Corsair Carbide 780t

    Memory:G.Skill TridentZ F4-3200C14D-16GTZR SSD:Samsung 500GB 960 EVO M.2



  5. #5
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    I'm getting the exact same problems as OP, with the EC and the driver failing to load.

    The driver failing to load is a bugged AMDA00 interface - you can find it in device manager under system devices. As far as I know, you can uninstall it and disable the unknown device if you don't use AI Suite III. The driver is bugged, and has been since the 8 series chipsets - no hopes of it being fixed which is actually annoying.

    As for the EC - still looking for a fix for that, and would appreciate if anybody knows anything about how to fix the annoying event viewer log. All my drivers are updated, and windows 8.1 runs flawlessly otherwise. Just the annyoing log.
    Last edited by Faizy450; 06-25-2014 at 05:19 PM.

  6. #6
    ROG Guru: Grand Master Array HiVizMan's Avatar
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    Have elevated this to the team.
    To help us help you - please provide as much information about your system and the problem as possible.

  7. #7
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    Quote Originally Posted by HiVizMan View Post
    Have elevated this to the team.
    Thank you. Please let us know if you hear of any fixes suggested by the team.

  8. #8
    ROG Guru: Grand Master Array HiVizMan's Avatar
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    Will do mate.
    To help us help you - please provide as much information about your system and the problem as possible.

  9. #9
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    ACPI Event ID 13
    : The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.

    ACPI Event ID 15
    : The embedded controller (EC) returned data when none was requested. The BIOS might be trying to access the EC without synchronizing with the operating system. This data will be ignored. No further action is necessary; however, you should check with your computer manufacturer for an upgraded BIOS.

    Kernel-PnP Event ID 219
    The driver \Driver\WUDFRd failed to load for the device ACPI\PNP0A0A\2&daba3ff&2.

  10. #10
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    There ever a solution to this? I am getting the same errors.

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