Hello guys. New to the forum; this is my first ASUS computer, and I must say I am pretty impressed by the unit itself, although there seems to be a problem with my track-pad/keyboard, right out of the factory box.

When I unboxed the laptop, and powered it up for the first time - even in the windows first time usage system - I have absolutely no control of my mouse-pad and keyboard. I had to fetch an old Logitech Mouse, and complete the process. As the system booted, and logged into the OS ( Windows 7 ), I still had the same issue.

I managed to read on these forum about the track-pad drivers; which I uninstalled and re installed - to after a few boots, have a perfectly working keyboard and pad. I played around the computer, installing a few things, and rebooting multiple times, without the slightest issue. I then stored the laptop for a few hours - came back to it, and still no problem. I played a little L4D2, found it quite nice on the 1080 screen!

The following day (yesterday) I pop it up after work, and boom - no more keyboard nor track-pad usage. I managed to do my mouse thing, and on-screen keyboard, to read about the ATK Drivers, and the 202 Bios. I installed everything. Tried uninstalling the keyboard drivers, re installing. Again, multiple reboots in the process, and nothing working.

For some reason, tired of looking for the info on my iPhone, I decided to try and read on the Asus Gate Cloud. Once logged in the mini-OS, both they keyboard and track-pad worked perfectly. I figured maybe it was good, so I switched to Windows, and still nothing worked. I continued reading on the matter, and still couldn't figure it out. Wrote a e-mail to NCIX.com support, asking help, or a RMA.

Rebooted, and there you go, everything worked in Windows... NCIX told me to contact Asus tech-support, for they had never have such an experience (but the only review in the laptop's webpage does state "an original keyboard problem with the first unit"). I figured I may want to write on here, to see if anything comes up in this community first, for I have had mixed reviews of the actual Asus tech-support.

As from what I can see, no keys seem to stuck in, or to have too high or low sensitivity. I have read about some keyboards skipping letters, going loco on the track-pad, or similar issues, but nothing with an intermittent-working-in-Gate-Cloud issue, but not always in Windows.

When I power it up, I can access setup with Delete in the first seconds. If it does a check-disk, it does accept my "space-bar typing" to skip. But as soon as Windows logo appears, I lose the lights of the keyboard, and all functionality (when it doesn't work). Also, for some reason, I've had a few "explorer.exe" not responding when logging on Windows. And, it seems when I turn-off the machine, for a brief millisecond, I can see that a process/software is always force-closed, but don't have enough time to actually see what this program is...

Any ideas, or is this juste a Steve Jobs curse, and revenge on my poor soul, for switching from a MBP to this beast ?

Thanks ahead guys.