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  1. #1
    ROG Guru: White Belt Array Sparax PC Specs
    Sparax PC Specs
    MotherboardAsus Maximus Hero VII
    ProcessorIntel Core i7 4790K
    Memory (part number)16GB Corsair Vengeance Pro 2400 MHz (CMY16GX3M2A2400C11R)
    Graphics Card #1Nvidia GTX 560Ti
    MonitorSamsung S24C450
    Storage #1120GB Corsair Force 3 SSD
    Storage #22TB Western Digital Caviar Black
    CPU CoolerCorsair H100i
    CaseSilverstone TJ09
    Power SupplyCooler Master 850W
    Keyboard Qpad MK-80
    Mouse Razer Deathadder 2013
    OS Windows 7
    Sparax's Avatar
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    Help Multiple ACPI Errors

    Hi all i am having some issues with the ACPI driver for my new Maximus Hero Vii Board Event viewer is reporting several issues as follows

    ACPI Event ID 13
    : The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.

    ACPI Event ID 15
    : The embedded controller (EC) returned data when none was requested. The BIOS might be trying to access the EC without synchronizing with the operating system. This data will be ignored. No further action is necessary; however, you should check with your computer manufacturer for an upgraded BIOS.

    Kernel-PnP Event ID 219
    The driver \Driver\WUDFRd failed to load for the device ACPI\PNP0A0A\2&daba3ff&2.

    System Specs
    Asus Maximus VII HERO (BIOS 0904)
    Intel Core i7 4790k @ Stock
    Corsair Dominator GT (CMT4GX3M2A2000C8)
    Windows 7 SP1 on Corsair Force 3 SSD

    I Have installed all the latest drivers and updated to the latest bios but I'm still getting these errors anyone got any ideas what I need to do to fix this?

  2. #2
    ROG Guru: Brown Belt Array MeanMachine PC Specs
    MeanMachine PC Specs
    Laptop (Model)I enjoy my wife
    MotherboardCVI HERO + CVII Hero Wifi
    ProcessorRyzen 7 1800X + 2700X
    Memory (part number)CMD16GX4M2B3000C15 + F4-3200C14D-16GTZR
    Graphics Card #1EVGA GTX980 SC for CVFZ
    Graphics Card #2EVGA GTX 1080 hybrid
    Graphics Card #3GTX 770 for phys x
    Sound CardMB
    MonitorHP w2408h
    Storage #1Samsung 970 EVO 500GB M.2
    Storage #2Samsung 840EVO 500GB and 960 M.2 pro
    CPU CoolerCorsair H105, H110 and H115i
    CaseCorsair 750D and 780T
    Power SupplyCorsair AX-1200i and Antec 850 pro platinum
    Keyboard Logitech K800
    Mouse Razer Mamba
    Headset Corsair Vengeance 2100
    OS W7 Ultimate 64bit and W10 pro 64bit
    Network RouterNetcom Wireless NF18ACV
    MeanMachine's Avatar
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    Hi Sparax and welcome to ROG.

    You can check and update your ACPI drivers by going to Control Panel then Device manager. Check properties of ACPI and update. There may be more than one so update all.

    Drivers can be obtained from the ASUS Support Web site to suite your OS and CPU.

    Should you require more detailed explanation, Just ask and please report back.
    We owe our existence to the scum of the earth, Cyanobacteria

    My System Specs:

    MB:ASUS ROG Crosshair VII Hero/WiFi GPU:EVGA GTX 1080 sc PSU:Corsair AX-1200i
    CPU:
    AMD R7 2700X Cooler: Corsair Hydro H115i Case: Corsair Carbide 780t

    Memory:G.Skill TridentZ F4-3200C14D-16GTZR SSD:Samsung 500GB 960 EVO M.2



  3. #3
    ROG Guru: White Belt Array Sparax PC Specs
    Sparax PC Specs
    MotherboardAsus Maximus Hero VII
    ProcessorIntel Core i7 4790K
    Memory (part number)16GB Corsair Vengeance Pro 2400 MHz (CMY16GX3M2A2400C11R)
    Graphics Card #1Nvidia GTX 560Ti
    MonitorSamsung S24C450
    Storage #1120GB Corsair Force 3 SSD
    Storage #22TB Western Digital Caviar Black
    CPU CoolerCorsair H100i
    CaseSilverstone TJ09
    Power SupplyCooler Master 850W
    Keyboard Qpad MK-80
    Mouse Razer Deathadder 2013
    OS Windows 7
    Sparax's Avatar
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    Hi MeanMachine

    I have tried updating the ACPI Drivers from within Device Manager however they report that the best driver software for your device is already installed for them

    And i am already using all the latest driver updates from the Asus Driver & Tools page

    Any other suggestions?

  4. #4
    ROG Guru: Brown Belt Array MeanMachine PC Specs
    MeanMachine PC Specs
    Laptop (Model)I enjoy my wife
    MotherboardCVI HERO + CVII Hero Wifi
    ProcessorRyzen 7 1800X + 2700X
    Memory (part number)CMD16GX4M2B3000C15 + F4-3200C14D-16GTZR
    Graphics Card #1EVGA GTX980 SC for CVFZ
    Graphics Card #2EVGA GTX 1080 hybrid
    Graphics Card #3GTX 770 for phys x
    Sound CardMB
    MonitorHP w2408h
    Storage #1Samsung 970 EVO 500GB M.2
    Storage #2Samsung 840EVO 500GB and 960 M.2 pro
    CPU CoolerCorsair H105, H110 and H115i
    CaseCorsair 750D and 780T
    Power SupplyCorsair AX-1200i and Antec 850 pro platinum
    Keyboard Logitech K800
    Mouse Razer Mamba
    Headset Corsair Vengeance 2100
    OS W7 Ultimate 64bit and W10 pro 64bit
    Network RouterNetcom Wireless NF18ACV
    MeanMachine's Avatar
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    Well, I would not be so sure they are the latest, cause if you just do just an Internet search it will report you have the best.

    You also state you have the latest Bios update, So how did you update?.

    Modern Bios systems may not recognize Legacy components and settings in Bios can remedy this. (Refer your manual)

    ACPI issues can also result from a change in OS or change of Boot device, and sometimes a corrupted boot record.

    Its a matter of elimination, cause there's quite a few things that can cause it.

    Also try searching for posts relating to your issue, you may get Lucky.
    We owe our existence to the scum of the earth, Cyanobacteria

    My System Specs:

    MB:ASUS ROG Crosshair VII Hero/WiFi GPU:EVGA GTX 1080 sc PSU:Corsair AX-1200i
    CPU:
    AMD R7 2700X Cooler: Corsair Hydro H115i Case: Corsair Carbide 780t

    Memory:G.Skill TridentZ F4-3200C14D-16GTZR SSD:Samsung 500GB 960 EVO M.2



  5. #5
    ROG Guru: White Belt Array Sparax PC Specs
    Sparax PC Specs
    MotherboardAsus Maximus Hero VII
    ProcessorIntel Core i7 4790K
    Memory (part number)16GB Corsair Vengeance Pro 2400 MHz (CMY16GX3M2A2400C11R)
    Graphics Card #1Nvidia GTX 560Ti
    MonitorSamsung S24C450
    Storage #1120GB Corsair Force 3 SSD
    Storage #22TB Western Digital Caviar Black
    CPU CoolerCorsair H100i
    CaseSilverstone TJ09
    Power SupplyCooler Master 850W
    Keyboard Qpad MK-80
    Mouse Razer Deathadder 2013
    OS Windows 7
    Sparax's Avatar
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    My current Microsoft ACPI-Compliant Embedded Controller Driver is v6.1.7601.17514

    I updated my bios by downloading the MAXIMUS VII HERO BIOS 0904 from the Asus Driver & Tools page and i used EZ Flash 2 in the uefi bios to perform the update

    The issue remains even on a new SSD with a fresh install of windows 7

  6. #6
    ROG Guru: Brown Belt Array MeanMachine PC Specs
    MeanMachine PC Specs
    Laptop (Model)I enjoy my wife
    MotherboardCVI HERO + CVII Hero Wifi
    ProcessorRyzen 7 1800X + 2700X
    Memory (part number)CMD16GX4M2B3000C15 + F4-3200C14D-16GTZR
    Graphics Card #1EVGA GTX980 SC for CVFZ
    Graphics Card #2EVGA GTX 1080 hybrid
    Graphics Card #3GTX 770 for phys x
    Sound CardMB
    MonitorHP w2408h
    Storage #1Samsung 970 EVO 500GB M.2
    Storage #2Samsung 840EVO 500GB and 960 M.2 pro
    CPU CoolerCorsair H105, H110 and H115i
    CaseCorsair 750D and 780T
    Power SupplyCorsair AX-1200i and Antec 850 pro platinum
    Keyboard Logitech K800
    Mouse Razer Mamba
    Headset Corsair Vengeance 2100
    OS W7 Ultimate 64bit and W10 pro 64bit
    Network RouterNetcom Wireless NF18ACV
    MeanMachine's Avatar
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    I have 6.1.7600.16385 but that's not going to help as I have a different CPU.

    Have you tried checking the SATA port your SSD is connected too. When I first connected my own SSD I had found changing ports fixed my problem.
    We owe our existence to the scum of the earth, Cyanobacteria

    My System Specs:

    MB:ASUS ROG Crosshair VII Hero/WiFi GPU:EVGA GTX 1080 sc PSU:Corsair AX-1200i
    CPU:
    AMD R7 2700X Cooler: Corsair Hydro H115i Case: Corsair Carbide 780t

    Memory:G.Skill TridentZ F4-3200C14D-16GTZR SSD:Samsung 500GB 960 EVO M.2



  7. #7
    ROG Enthusiast Array
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    i'm getting all 3 above errors on a Maximus ranger Vii
    all drivers up to date, windows 8.1 fresh install

  8. #8
    ROG Guru: White Belt Array Sparax PC Specs
    Sparax PC Specs
    MotherboardAsus Maximus Hero VII
    ProcessorIntel Core i7 4790K
    Memory (part number)16GB Corsair Vengeance Pro 2400 MHz (CMY16GX3M2A2400C11R)
    Graphics Card #1Nvidia GTX 560Ti
    MonitorSamsung S24C450
    Storage #1120GB Corsair Force 3 SSD
    Storage #22TB Western Digital Caviar Black
    CPU CoolerCorsair H100i
    CaseSilverstone TJ09
    Power SupplyCooler Master 850W
    Keyboard Qpad MK-80
    Mouse Razer Deathadder 2013
    OS Windows 7
    Sparax's Avatar
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    Jun 2014
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    Ok I've tried switching to a different SATA Port but I'm still getting the same error

  9. #9
    ROG Guru: Grand Master Array HiVizMan's Avatar
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    Not sure which OS you are using but do you have automatic update enabled?
    To help us help you - please provide as much information about your system and the problem as possible.

  10. #10
    ROG Guru: White Belt Array Sparax PC Specs
    Sparax PC Specs
    MotherboardAsus Maximus Hero VII
    ProcessorIntel Core i7 4790K
    Memory (part number)16GB Corsair Vengeance Pro 2400 MHz (CMY16GX3M2A2400C11R)
    Graphics Card #1Nvidia GTX 560Ti
    MonitorSamsung S24C450
    Storage #1120GB Corsair Force 3 SSD
    Storage #22TB Western Digital Caviar Black
    CPU CoolerCorsair H100i
    CaseSilverstone TJ09
    Power SupplyCooler Master 850W
    Keyboard Qpad MK-80
    Mouse Razer Deathadder 2013
    OS Windows 7
    Sparax's Avatar
    Join Date
    Jun 2014
    Reputation
    13
    Posts
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    Hi i'm running Windows 7 sp1 and yes i have device automatic update enabled

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