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  1. #1
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    Audio issues with new build - Asus Maximus VI Impact

    Hey everyone!

    I built a new comp yesterday and I'm having some odd (to me) issues with the audio jacks. Both the front and rear are making some crazy sounding noises when I plug headphones in. When I first insert the headphones there's a loud popping noise. Then a bunch of white noises mixed with odd digital screeching. It's sounds like what imagine early dubstep was like.

    As far as I know I have the latest drivers for the motherboard, audio drivers, etc. I am about to see if updating the BIOS will help.

    I'm hoping to be able to start working with this machine tomorrow and I need audio for work. So, if anyone has any ideas or stuff I could try out, it would be awesome to hear from you!

    Thanks!

    Edit: Also, if I move the headphones plug around a bit (back and forth and rotating) I can get the sound to work, but only out of the left channel.

  2. #2
    ROG Guru: Brown Belt Array MeanMachine PC Specs
    MeanMachine PC Specs
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    Hi dudewithacamera and Welcome to ROG.

    As you are pressed for time I can only address the obvious and others may come on with better related experience.

    Have you tried another set of Headphones, as it seems you are getting output and the Jack may be faulty.
    We owe our existence to the scum of the earth, Cyanobacteria

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  3. #3
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    Thanks! Yes I've tried a couple of different ones. All the same. I've tried screwing with a ton of settings in Windows too.

  4. #4
    ROG Guru: Brown Belt Array MeanMachine PC Specs
    MeanMachine PC Specs
    Laptop (Model)I enjoy my wife
    MotherboardCVI HERO + CVII Hero Wifi
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    Quote Originally Posted by dudewithacamera View Post
    Thanks! Yes I've tried a couple of different ones. All the same. I've tried screwing with a ton of settings in Windows too.
    Well, I did once have trouble with SPDIF and that was a poor contact with the MB plug. I now use ASMedia for USB and the sound card on my board is superb.
    We owe our existence to the scum of the earth, Cyanobacteria

    My System Specs:

    MB:ASUS ROG Crosshair VII Hero/WiFi GPU:EVGA GTX 1080 sc PSU:Corsair AX-1200i
    CPU:
    AMD R7 2700X Cooler: Corsair Hydro H115i Case: Corsair Carbide 780t

    Memory:G.Skill TridentZ F4-3200C14D-16GTZR SSD:Samsung 500GB 960 EVO M.2



  5. #5
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    Quote Originally Posted by MeanMachine View Post
    Well, I did once have trouble with SPDIF and that was a poor contact with the MB plug. I now use ASMedia for USB and the sound card on my board is superb.
    Not 100% sure on what you're talking about. I've been out of the PC world for a while. The same thing does happen both in the front and back. I'm thinking about picking up a USB sound card for a temporary solution. I've read some people say it'd be better than the sound card anyway.

  6. #6
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    Just took out EVERYTHING and reseated the sound card... Still same thing. DOA my guess. But I also saw this on another forum. Can anyone provide some insight to this?

    "All I'll say is, I bought the Impact for the sound blade(the included sound "card" they give you)and today I'm returning it. It's garbage for driving good headphones. You can't use the rear line out if you have decent headphones because they blew it on the design and only dedicated one amp to the rear out. They gave 3 amps to the front panel audio which is retarded in my opinion, so you have to plug in that ugly HD Audio front panel header and use the front jack.

    Once you do that, you can get access to amplifier settings in the garbage skinned Realtek(themed in red/black RoG skin)control panel, however changing the amp setting to anything other than what it defaults to doesn't do anything and there is no indicated fix coming. The sound card can barely power my ATH-M50 headphones."

    Not sure what the "ugly HD audio front panel header" is... Is that something that's included?

  7. #7
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    Crazy thing is... I'm listening to music now. From the front port. The jack isn't in all the way, but it's coming out. Still doesn't work on the back though. It's not full volume and when I move it kills my ears.

  8. #8
    ROG Guru: Brown Belt Array MeanMachine PC Specs
    MeanMachine PC Specs
    Laptop (Model)I enjoy my wife
    MotherboardCVI HERO + CVII Hero Wifi
    ProcessorRyzen 7 1800X + 2700X
    Memory (part number)CMD16GX4M2B3000C15 + F4-3200C14D-16GTZR
    Graphics Card #1EVGA GTX980 SC for CVFZ
    Graphics Card #2EVGA GTX 1080 hybrid
    Graphics Card #3GTX 770 for phys x
    Sound CardMB
    MonitorHP w2408h
    Storage #1Samsung 970 EVO 500GB M.2
    Storage #2Samsung 840EVO 500GB and 960 M.2 pro
    CPU CoolerCorsair H105, H110 and H115i
    CaseCorsair 750D and 780T
    Power SupplyCorsair AX-1200i and Antec 850 pro platinum
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    The comments cited by the guy from the other Forum may well be true. Unfortunately I can't comment as I have a different board.

    Maybe you can return it for exchange with another board. Being a mini ITX, I suppose you are limited with choice and another sound card to provide usb seems like a good idea.
    Last edited by MeanMachine; 07-01-2014 at 03:09 AM.
    We owe our existence to the scum of the earth, Cyanobacteria

    My System Specs:

    MB:ASUS ROG Crosshair VII Hero/WiFi GPU:EVGA GTX 1080 sc PSU:Corsair AX-1200i
    CPU:
    AMD R7 2700X Cooler: Corsair Hydro H115i Case: Corsair Carbide 780t

    Memory:G.Skill TridentZ F4-3200C14D-16GTZR SSD:Samsung 500GB 960 EVO M.2



  9. #9
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    If the board is not working as expected or as it should, RMA the board and get one that works.
    To help us help you - please provide as much information about your system and the problem as possible.

  10. #10
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    Went and picked up another board and swapped the audio card and all is well now. Sounds better than I expected! I explained to the local shop what I was going to do and they were fine with it! Now to return the other board. Thanks guys!

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