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  1. #1
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    Front Base audio popping and crackling

    Hey.

    http://rog.asus.com/forum/showthread...ximus-VII-Hero

    I had the same popping issue that henyK has, I managed to fix it with changing the input settings from HD to AC97 in the software.
    However, I made the mistake of purchasing and installing Front Base.
    Now I have the popping and also have a crackling that won't go away and gets worse with scrolling / moving my mouse. The only solution is uninstalling the whole Realtek driver suite and letting Windows install its default HD audio driver.
    Now, from what I've read, the Maximus VI series also had this problem...
    Are you serious, Asus?
    I thought ROG was your premium line of products, you advertise the Maximus VII Hero with the best onboard audio ever, and then we have to suffer these kinds of stupid problems that you couldn't fix even with releasing a new series of motherboards?
    I'm extremely disappointed, this is not a cheap standard motherboard and adding the price of the Front Base only makes matters worse...
    Shame on you, ASUS! I'm demanding a fix for this problem as soon as possible. Stop releasing newer and newer drivers with the same problem, and fix it, for ****'s sake.

    Cheers.
    Last edited by richaxes; 07-10-2014 at 10:37 PM.

  2. #2
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    Dear Asus,

    I've managed to isolate the problem for you (no, you don't need to thank me).
    The popping issue is driver related because uninstalling the driver solves it. This is still not resolved, however, because using the inferior (but now superior looking) default Windows HD Audio drivers doesn't give me the advertised functionality of the onboard audio.
    The crackling only appears on the front audio output of Front Base, and is most likely due to your (advertisedly) super shielded AAFP cable picking up something. The strange thing is that the original front connector of my case (Fractal Design Define R4) and the original cable worked fantastically without any crackling or sound artifacting.
    Is ROG Front Base flawed by design maybe?
    I'd rather not disassemble my nice cabling again to solve this rather stupid issue of crackling, so I'm just going to settle with using the back audio connector on the motherboard for both headphones and speakers, having to plug them in and out all the time. Thanks, Asus. it seems to me that I'll never buy another Asus product again
    Last edited by richaxes; 07-11-2014 at 07:05 PM.

  3. #3
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    And also, thanks for replying or even trying to help me. This company... I'm beyond words.

  4. #4
    ROG Guru: White Belt Array
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    Same issue deffo an issue with the front base. Bet ya its using a shared ground for the usb/Rog ext and audio, a known issue with many front panel connections. Hope this can be resolved or I want my money back. Come on Asus some reply/acknowledgment of this issue and the stupidly short cable please, really like this but its pointless waste of money in its current form.
    Chassis: NZXT Switch 810. - MB: Rampage v Extreme x99. - CPU: Intel Core i7 5820k. - Memory: 16GB Ripsaw 4 DDR4 2400MHz. - GPU: 2x Sapphire Tri-X R9 290 OC Edition 4GB.
    PSU: Corsair AX1200i. - Storage: 1x Samsung 830 60GB SSD + 1x Samsung evo 840 120GB SSD + 1x Samsung 850 Evo 250GB SSD + 1x Seagate Barracuda 500GB HDD.
    OS: Windows 10 Pro x64.

  5. #5
    ROG Guru: Orange Belt Array sdmf74 PC Specs
    sdmf74 PC Specs
    Laptop (Model)N/A
    MotherboardMAXIMUS IX FORMULA
    ProcessorI7 7700K
    Memory (part number)F4-3600C16Q-32GTZR
    Graphics Card #1GTX 980TI K|NGP|N
    Graphics Card #2N/A
    Graphics Card #3N/A
    Graphics Card #4N/A
    Sound CardON BOARD
    MonitorASUS PG279Q, BENQ XL2420TE, HISENSE 55H9F
    Storage #1SAMSUNG 960 PRO M.2 512GB
    Storage #2SAMSUNG 970 EVO PLUS 1TB, SAMSUNG 850 PRO 512GB, SAMSUNG 850 EVO 1TB
    CPU CoolerEK VELOCITY RGB
    CaseCASELABS MERLIN SM8 (2 TONE)
    Power SupplyEVGA 1300G2 SUPERNOVA
    Keyboard WOOTING ONE, DUCKY ONE TKL RGB
    Mouse LOGITECH G PRO HERO
    Headset SENNHESIER G4ME ZERO
    Mouse Pad REFLEX LAB XXXL
    Headset/Speakers KLIPSCH PRO MEDIA 2.1
    OS WINDOWS 10 PRO
    Network RouterASUS RT-AC86U, ASUS RT-AC68U
    sdmf74's Avatar
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    Same Issue here on y M7F & FB and many others are reporting it on other sites. VERY DISAPPOINTING! Almost $500 not well spent. I know for a fact that JJ is aware of the issue & Im sure the rest at Asus are aware as well, its pretty sad you couldnt get some sort of reply. It doesnt look like they care enough to even look into it.
    ASUS Maximus 13 Hero, Intel I9 11900k, EVGA GeForce RTX 3080 FTW3 ULTRA & EK BLOCK, G Skill Trident Z RGB 3600 32GB
    EVGA supernova 1300G2, EK Velocity D-RGB, Samsung 980 Pro 1tb(OS), 970 evo plus 1tb, 850 EVO 1tb, 860 Evo 1tb, 850 Pro 512gb,
    Asus PG279Q 165HZ, BenQ 144hz, Hisense 55H9F, Windows 11 pro

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