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G73JH BT disappeared

Retired
Not applicable

‎10-16-2011 06:10 PM - last edited on ‎03-05-2024 07:53 PM by Community Admin

Can anyone help with this so I don't have to RMA or format and reinstall windows? The bluetooth drivers and device seem to have disappeared from my laptop. The Fn+F2 key shows a crossed out BT logo, and only turns on/off the wifi. I tried restoring to an earlier date of windows, same thing. I d/led and ran the BT driver package from support.asus.com, and the installer claims "no bluetooth adapter connected."

I have hit a brick wall.


Edit: Fixed

Apparently, if you double click the wireless console in the systray, and left click the BT icon, its a different way to do the Fn+F2 shortcut, that won't come back with Fn+F2
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Retired
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‎10-17-2011 04:21 AM

You might want to try installing the latest version of the Wireless Console and the ATK package. I also have a G73JH and when I use Fn+F2, it switches both wireless and bluetooth on and off.

Wireless Console v3.0.23: Asus FTP
ATK package v1.0.0014: Asus FTP

You need to uninstall the previous versions first.
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