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  1. #1
    ROG Enthusiast Array InFAMAS-ONE PC Specs
    InFAMAS-ONE PC Specs
    Laptop (Model)N/A
    MotherboardRampage V Extreme
    Processori7 5960X
    Memory (part number)Corsair Vengeance 64GB 2400Mhz
    Graphics Card #1ROG-STRIX-GTX1080TI-011G-GAMING
    Graphics Card #2ROG-STRIX-GTX1080TI-011G-GAMING
    MonitorASUS ROG PG278Q
    Storage #1Samsung 960 Evo M2
    CaseRaijintek NYX Pro
    Power SupplyCorsair AX1200i
    Mouse ROG Spatha
    OS Win 10 Pro x64
    InFAMAS-ONE's Avatar
    Join Date
    Apr 2014
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    68

    RAIDR Secure erase Boot disk compatability issues

    Hi.

    Just to inform ASUS ROG, that there seems to be a compatability issue with the boot disk for secure erase.

    I followed the guide EXACTLY.

    Step 1: Shut down computer, and moved DuoMode switch from UEFI to Legacy.

    Step 2: entered BIOS and set CSM Boot perameters.

    Step 3: During Post, pressed CTRL+M to enter Marvell RAID manager.

    Step 4: Deleted RAID Volume.

    Step 5: Inserted RAIDR Support disk into optical drive, pressed F10 to exit, and Y to confirm.

    Step 6: Pressed enter when prompted to boot from RAIDR support disk.

    Problem struck: Boot process halts.

    Solution: Removed RAIDR from my system, and put it on my old Maximus V GENE. RAIDR Secure erase now boots.

    Step 7: erased both SSD's on the PCB.

    Step 8: replaced RAIDR in my system, entered Marvell utility, and reconfigured RAID0 volume.

    My system specs are listed below. This is a list of all the connected components during Boot failure:

    Motherbaord: Rampage IV Black Edition
    CPU: i7 4930K
    RAM: 64GB Corsair Vengeance Pro 2400C11R @ 1333MHz (tried with only 1 8GB stick, and also with different memory).
    O.S. drive: RAIDR express, located in PCI-E slot 2 (Obviously no O.S. installed at this time).
    GPU's: 2x Poseidon Platinum GTX 780 in SLI, located in PCI-E slots 1 & 3 (Tried with only one card in also).
    PSU: Corsair AX1200i.

    With this setup, the boot process just hung, several times. The setup I used to get it working is listed below:

    Motherboard: ASUS ROG Maximus V GENE.
    GPU: i5 3570k.
    RAM: 4GB (1x4GB0 GEIL Value Plus 1600 @ 1333.
    O.S. Drive: RAIDR Express, located in PCI-E x4_1 slot. (Obviously no O.S. installed at this time).
    GPU: 1 Poseidon Platinum GTX 780, loacted in PCI-Ex16 slot.
    PSU: Cooler Master Silent Pro 600W.

    It seems that it has issues booting with the Rampage IV Black Edition. Is there an updated file that addresses these compatability issues, that I can download and create a bootable USB in order to use the RAIDR Express secure erase facility. If not, could you please find it in your infinate wisdom to make one? It's obviously a problem if people need to have a basic system JUST for instances like these. I am actually selling my V GENE, so once it's gone, I won't be able to erase my RAIDR, which cost a LOT of money.

    Apart from that, I love everything you guys do, that's why I've filled my system with pretty much every ROG component I can get my hands on. I feel that sometimes, support does need to be addressed though, to prevent compatability issues such as this one.

    Thanks guys

  2. #2
    New ROGer Array 3WCRATOR PC Specs
    3WCRATOR PC Specs
    MotherboardRampage IV Black Edition
    ProcessorIntel Core i7-4820K
    Memory (part number)Vengeance™ Memory — 32GB 2400MHz CL10 DDR3 Quad Kit
    Graphics Card #1Nvidia GTX980
    Graphics Card #2Nvidia GTX980
    MonitorROG SWIFT PG278Q 27''
    Storage #1RAIDR Express PCIe SSD
    Storage #24x Seagate Desktop HDD, 3.5'', 2TB RAID5
    CPU CoolerCorsair Hydro H105
    CaseAEROCOOL GT-S BLACK EDITION E-ATX
    Power SupplyOCZ ZXSeries 850W
    Keyboard A4TECH KV300H
    Mouse G502 Proteus Core
    OS Windows 8.1 PRO x64
    Network RouterCisco RV325

    Join Date
    Oct 2014
    Reputation
    10
    Posts
    2

    Same problem here.

    Quote Originally Posted by InFAMAS-ONE View Post
    Hi.

    Just to inform ASUS ROG, that there seems to be a compatability issue with the boot disk for secure erase.

    I followed the guide EXACTLY.

    Step 1: Shut down computer, and moved DuoMode switch from UEFI to Legacy.

    Step 2: entered BIOS and set CSM Boot perameters.

    Step 3: During Post, pressed CTRL+M to enter Marvell RAID manager.

    Step 4: Deleted RAID Volume.

    Step 5: Inserted RAIDR Support disk into optical drive, pressed F10 to exit, and Y to confirm.

    Step 6: Pressed enter when prompted to boot from RAIDR support disk.

    Problem struck: Boot process halts.

    Solution: Removed RAIDR from my system, and put it on my old Maximus V GENE. RAIDR Secure erase now boots.

    Step 7: erased both SSD's on the PCB.

    Step 8: replaced RAIDR in my system, entered Marvell utility, and reconfigured RAID0 volume.

    My system specs are listed below. This is a list of all the connected components during Boot failure:

    Motherbaord: Rampage IV Black Edition
    CPU: i7 4930K
    RAM: 64GB Corsair Vengeance Pro 2400C11R @ 1333MHz (tried with only 1 8GB stick, and also with different memory).
    O.S. drive: RAIDR express, located in PCI-E slot 2 (Obviously no O.S. installed at this time).
    GPU's: 2x Poseidon Platinum GTX 780 in SLI, located in PCI-E slots 1 & 3 (Tried with only one card in also).
    PSU: Corsair AX1200i.

    With this setup, the boot process just hung, several times. The setup I used to get it working is listed below:

    Motherboard: ASUS ROG Maximus V GENE.
    GPU: i5 3570k.
    RAM: 4GB (1x4GB0 GEIL Value Plus 1600 @ 1333.
    O.S. Drive: RAIDR Express, located in PCI-E x4_1 slot. (Obviously no O.S. installed at this time).
    GPU: 1 Poseidon Platinum GTX 780, loacted in PCI-Ex16 slot.
    PSU: Cooler Master Silent Pro 600W.

    It seems that it has issues booting with the Rampage IV Black Edition. Is there an updated file that addresses these compatability issues, that I can download and create a bootable USB in order to use the RAIDR Express secure erase facility. If not, could you please find it in your infinate wisdom to make one? It's obviously a problem if people need to have a basic system JUST for instances like these. I am actually selling my V GENE, so once it's gone, I won't be able to erase my RAIDR, which cost a LOT of money.

    Apart from that, I love everything you guys do, that's why I've filled my system with pretty much every ROG component I can get my hands on. I feel that sometimes, support does need to be addressed though, to prevent compatability issues such as this one.

    Thanks guys
    Same problem here.

  3. #3
    New ROGer Array 3WCRATOR PC Specs
    3WCRATOR PC Specs
    MotherboardRampage IV Black Edition
    ProcessorIntel Core i7-4820K
    Memory (part number)Vengeance™ Memory — 32GB 2400MHz CL10 DDR3 Quad Kit
    Graphics Card #1Nvidia GTX980
    Graphics Card #2Nvidia GTX980
    MonitorROG SWIFT PG278Q 27''
    Storage #1RAIDR Express PCIe SSD
    Storage #24x Seagate Desktop HDD, 3.5'', 2TB RAID5
    CPU CoolerCorsair Hydro H105
    CaseAEROCOOL GT-S BLACK EDITION E-ATX
    Power SupplyOCZ ZXSeries 850W
    Keyboard A4TECH KV300H
    Mouse G502 Proteus Core
    OS Windows 8.1 PRO x64
    Network RouterCisco RV325

    Join Date
    Oct 2014
    Reputation
    10
    Posts
    2

    Asus?

  4. #4
    New ROGer Array Shooter PC Specs
    Shooter PC Specs
    MotherboardFormula VI
    Processor4790K
    Memory (part number)GSKILL
    Graphics Card #1GTS980
    Graphics Card #2GTS980
    Sound CardCreative
    MonitorLG
    Storage #1RAIDR
    Storage #2HDD
    CPU CoolerEK System
    CaseCosmos II MOD
    Power SupplyCorsair AX1500i
    Keyboard RAZER
    Mouse RAZER
    Headset RAZER
    Mouse Pad RAZER
    Headset/Speakers CERATIVE
    OS WIndows 10 PRO

    Join Date
    Jul 2013
    Reputation
    10
    Posts
    2

    Unhappy Same HERE

    Where is Asus
    Last edited by Shooter; 01-01-2016 at 08:02 PM.

  5. #5
    New ROGer Array Shooter PC Specs
    Shooter PC Specs
    MotherboardFormula VI
    Processor4790K
    Memory (part number)GSKILL
    Graphics Card #1GTS980
    Graphics Card #2GTS980
    Sound CardCreative
    MonitorLG
    Storage #1RAIDR
    Storage #2HDD
    CPU CoolerEK System
    CaseCosmos II MOD
    Power SupplyCorsair AX1500i
    Keyboard RAZER
    Mouse RAZER
    Headset RAZER
    Mouse Pad RAZER
    Headset/Speakers CERATIVE
    OS WIndows 10 PRO

    Join Date
    Jul 2013
    Reputation
    10
    Posts
    2

    Angry Same here ii

    I have a problem that fits here.
    I followed all the steps above, even put in another ASUS board (P5K Premium / WiFi-AP) however not worked.

    Every attempt to use the CD version or downloaded to the SECURE ERASE it hangs at a different time.

    I hope some attention with relation to the issue.

  6. #6
    ROG Guru: Orange Belt Array
    Join Date
    Jun 2015
    Reputation
    21
    Posts
    432

    It's probably better to contact ASUS support directly as the RAIDr SSDs are not very popular ASUS/ROG products so for sure for something like this, not a lot of people will have the product or experience with similar issue which they can share with you. Anyways I'll contact Bahz to check with the product team at ASUS and I'm sure they can assist with this issue.

  7. #7
    ROG Member Array onequick1 PC Specs
    onequick1 PC Specs
    MotherboardASUS CROSSHAIR V FORMULA, ASUS CROSSHAIR V FORMULA W/THUNDERBOLT
    ProcessorAMD FX 8350BE, AMD FX 8320, AMD FX 8120, AMD FX 8370, AMD FX 9370....
    Memory (part number)CORSIAR, GSKILL,AMD R9-GAMER,HYPERX
    Graphics Card #13XR9-290X XFX DD, 3XR9-280X XFX DD, XFX 7750'S, XFX 6790'S, XFX 7690....ETC
    Graphics Card #2EVGA GTX970 04G-P4-2974-KR 4GB SC
    Graphics Card #3DOZENS
    Sound CardWHY
    MonitorOh man mainly ASUS X 13 24"s - 28"s few acer 3d's
    Storage #1OCZ's, Crucial, ADATA, Intel, and bunch of sammies
    Storage #2WD blacks
    CPU Coolercorsiar, nzxt, NKWB, thermaltake, rainjectr? lol all fluid dyanamics
    CaseThermaltake Core P
    Power SupplyEVGA 850W Platinum
    Keyboard Corsair Strafe RGB Cherry MX Silent
    Mouse Cosair M65 RGB
    Headset SBX
    Mouse Pad MSI
    Headset/Speakers Klipsch 2.1 THX
    OS W/10/64
    Network RouterNetgear
    Accessory #1 Case is Wall Mounted - vesa
    Accessory #2 Custom desk w/servo lift for curved TV/ also leg lift for stand/sit modes
    Accessory #3 Kegerator, 2 taps

    Join Date
    May 2012
    Reputation
    10
    Posts
    10

    update


    yeah I am having same problem, states in the "manual" Asus Raidr Express pci is ready to go with no drivers...my os (X) see them as 2 individual drives - approx. 110 GB each. Tried the Marvell utility to secure erase and build raid0 - don't work as explained. very frustrating after spending 400 + on that sorry mf.
    I am working on a ASUS CROSSHAIR V FORMULA, AMD FX8350BE, CORSAIR H80, XFXHD 7790, 2 OCZ VECTORS IN RAID 0 FOR YRS..NO PROBLEMS, COUPLE WD 2 TB BLACKS, 2 ASUS OD, 1 BLUBURN, 1 BD...SEEMS THE BOIS DOESN'T HAVE THE OPTIONS THAT THE MANUAL IS CALLING FOR.
    And the online instructions.....WoW - have you go through the marvell setup 3-4 times....wth ?

    Cant speak to the supposed engineers ( although I am one ) without registering your product, which is major pain in the ass.
    Last edited by onequick1; 02-08-2016 at 12:40 AM.

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