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  1. #1
    ROG Member Array
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    Aug 2014
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    keyboard not working on laptop. help?

    my keyboard on my laptop is no longer working after a system restart initiated by Avast! Internet Security. There was a pop up asking to restart my computer while i was typing a new post on a game forum and it took a keystroke, probably space bar but definitely not enter, and restarted the computer. Now my keyboard and mousepad do not work and i have to use a windows 8 virtual keyboard to do anything. this is the only other info i could find.

    keyboard device filter
    device status:
    Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)


    i have no idea how to fix this. help.

  2. #2
    ROG Member Array
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    Apr 2014
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    Fn + F9-F12. Ok
    Why did you no reinstall Windows?
    [COLOR="#FFFFFF"]CPU: Intel i5 2500k | GPU: Asus GeForce GTX760 | Mootherboard: Asus Z77 | PSU: Cooler 1000W | RAM: 8GB | Monitor: Asus VG248

  3. #3
    iron man Array kkn's Avatar
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    Aug 2011
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    if not that works try the notebook section.

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