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N56VZ-S4400D Bricked after changing boot priority

mewhyd
Level 7

‎08-13-2014 01:35 AM - last edited on ‎03-05-2024 10:31 PM by Community Admin

Hi, unfortunetaly my N56 bricked after I changed some BIOS settings. My N56 was under warranty so I shipped it to ASUS Turkey in Istanbul first. They said that theres a liquid contact on my notebook's motherboard and it has to be changed. They charged me 700TL(=350$). ı refused it ABD got my N56 back. Then I gave it to ASUS Turkey in Ankara. They unbricked my notebook ABD fixed it with a BIOS reset and update. I got my notebook back and it was working however, when I tried to change boot priority settings in BIOS, same exact issue happened again so I sent it to ASUS Turkey in Istanbul again
Despite it was same problem and solved by technicians in ASUS Ankara once, ASUS Istanbul said same liquid contact on motherboard issue and they again charged me with 700TL(=350$). Despite of me telling many times theres no liquid contact and can be solved with a BIOs recovery( As ASUS techicians in Ankara did). Now they are saying I need to pay the money or they will send my notebook back unrepaired. I need some help about this situation.
My BIOS version is 2.15.
My notebook is underwarranty and I did not do anything that voids it.
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cl-Albert
US Customer Loyalty Agent

‎08-13-2014 09:46 AM

Hi, sorry to hear the unit has not been working better.

1. Assume it may be tougher to arrange, but wondering if you still have the option to get the notebook back from ASUS Istanbul and take it to ASUS Ankara again to fix under warranty (sorry, I'm located in the U.S. and am not familiar where these offices are exactly).

2. Otherwise, you may need 5 posts before you can send me a Private Message (PM?), but if you can PM me your notebook serial number, RMA number, name and contact information, we can ask our overseas office to look into it, but not sure what will happen at this point, so you may also want to consider other options if they may work better.

Thanks!
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