maxreaper wrote:
Hi guys, though i have found numerous tech support in this site, unfortunately none of it helps me with my current sound problem.
I am currently using ASTROs A40 with MIXAMP headset system at home when i first found that i have this problem. Even after changing the whole HEADSET AND AMP, the problem is still present. so i tried with the headset directly to the jack and i found that the problem is definitely from my machine....
so here is the problem
-there is this weird chirp/zap sound coming up occasionally and regularly. this is extremely distracting and depressing
-i have uninstalled the asus default driver and reinstalled to no avail
-there is no additional sound controlling software on the notebook as of yet.
-occasionally, there will be totally no sound for about 3s and then sound will resume from exactly where it was cut off.
here is a sample sound file of the problem, yes the song is alittle girly.
do use windows media player and/or VLC and not itunes.
https://www.dropbox.com/s/9tcbzchzkdiobor/SOUND%20FILE.wma
any help that can alleviate or remove this problem is GREATLY APPRECIATED. i am about to throw my notebook out of the window because of this.
imagine dota2 with that sound problem.
Maxreaper,
Have you tried downloading/upgrading to the latest Audio Realtek driver for your JS Model?
I had the same problem with my JZ when I got it, and I was on Version V6.0.1.7164 but I solved it by downloading the latest Audio Realtek driver Version V6.0.1.7231 after this there were no more Chirps/Zaps sounds like you mentioned moreover, your sound file which you have posted has exactly the same correspondence of Chirps/Zaps in the sound listening mode which I had. Although I did not had that 3s no sound which your talking about.
I am pretty sure if you upgrade your Audio Realtek driver to the latest version, you will resolve this as well, just like I did with mine.
The link to your JS Model Asus Support Page is below, Click and Expand on Audio in the list and you will see the two versions which I am talking about, my JZ came with the older one V6.0.1.7164 , and I had this problem, but then upgraded to the latest one V6.0.1.7231 and the problem was completely gone for me. By looking at your Asus JS Support Page, you also have those two versions listed there, check the Program/Features to see which Realtek version is installed it should be something like this,
Links to your JS Asus Support Page,
http://support.asus.com/download.aspx?SLanguage=en&p=3&s=521&m=G750JS&os=&hashedid=yql3Rpr80XDgQJbl
Give it a go, no need to throw it out of the window yet its a great laptop 🙂 I know it gets annoying but yea we can try to solve these till we can. Let us know how it works out for you 🙂
Kelusion wrote:
Maxreaper,
Have you tried downloading/upgrading to the latest Audio Realtek driver for your JS Model?
I had the same problem with my JZ when I got it, and I was on Version V6.0.1.7164 but I solved it by downloading the latest Audio Realtek driver Version V6.0.1.7231 after this there were no more Chirps/Zaps sounds like you mentioned moreover, your sound file which you have posted has exactly the same correspondence of Chirps/Zaps in the sound listening mode which I had. Although I did not had that 3s no sound which your talking about.
I am pretty sure if you upgrade your Audio Realtek driver to the latest version, you will resolve this as well, just like I did with mine.
The link to your JS Model Asus Support Page is below, Click and Expand on Audio in the list and you will see the two versions which I am talking about, my JZ came with the older one V6.0.1.7164 , and I had this problem, but then upgraded to the latest one V6.0.1.7231 and the problem was completely gone for me. By looking at your Asus JS Support Page, you also have those two versions listed there, check the Program/Features to see which Realtek version is installed it should be something like this,
Links to your JS Asus Support Page,
http://support.asus.com/download.aspx?SLanguage=en&p=3&s=521&m=G750JS&os=&hashedid=yql3Rpr80XDgQJbl
Give it a go, no need to throw it out of the window yet its a great laptop 🙂 I know it gets annoying but yea we can try to solve these till we can. Let us know how it works out for you 🙂
it is currently 6.0.1.7231. i uninstalled the original driver and installed the one from the ASUS support website. but this didnt solve anything. ><
