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  1. #1
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    Cracked hinge issue on G750J models?

    Heyo,

    I recently bought a G750JS, and have spent a short time being highly impressed with how well it runs. That said, I've noticed that the hinge cover behind/below the screen on the right-hand side has what appears to be a 2cm-long crack in it, and searching around this reveals that this isn't an uncommon sight: sometimes it's on one side, sometimes it's on the other, and sometimes it's on both.

    Links to a couple of examples of other (non-JS) G750s with the same issue:

    http://www.pcper.com/files/review/20...2/P9033132.jpg
    http://1.bp.blogspot.com/-Vwl1dfbuCw...817_144119.jpg
    http://rog.asus.com/forum/attachment...127279&thumb=1

    I've refrained from physically probing the hinge to avoid exacerbating the issue if there is one, but if this is indeed a crack/split, then has anyone here with the same issue had it worsen over time, or is it pretty much a cosmetic matter? Sending the machine back for repair or replacement would be a hassle, so I'd probably just let the issue go if I could get confirmation that this was unlikely to become a serious problem.

  2. #2
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    Its normal, i just checked mine and i have it on mine, its the exact on both sides, and its use to be easily take off the part behind the screen that is covering the exhausts, so its not a crack its actually part of the design and not a crack, because a crack would have rough edges and imperfections along the crack, which isnt the case here , so just use your laptop normally because its not faulty

  3. #3
    ROG Guru: Brown Belt Array Darnassus PC Specs
    Darnassus PC Specs
    Laptop (Model)G752VS -=-=- G750JX
    MotherboardASUSTeK COMPUTER INC. G752VS (U3E1) -=-=- ASUSTeK COMPUTER INC. G750JX (SOCKET 0)
    Processori7 6700HQ @ 2.60GHz -=-=- i7-4700HQ CPU @ 2.40GHz - 3.40GHz
    Memory (part number)2x16gb (M471A2K43BB1-CRC) -=-=- 2x8gb (HMT41GS6AFR8A-PB)
    Graphics Card #1GTX 1070 (8GB) -=-=- GTX 770M (3GB)
    Sound CardRealtek High Definition Audio / NVIDIA High Definition Audio
    MonitorGSync IPS 75HZ -=-=- Chi Mei 60Hz (Overclocked to 85Hz)
    Storage #1Samsung SSD 960 EVO 250GB x2 -=-=- LITEONIT LCS-256M6S
    Storage #2HGST HTS721010A9E630 -=-=- ST1000LM024 HN-M101MBB
    CPU CoolerStock -=-=- Stock
    CaseStock -=-=- Stock
    Power SupplyStock -=-=- Stock
    Keyboard Stock -=-=- Stock
    Mouse Razer Naga Epic 1st Generation
    Headset SPH 2500
    Mouse Pad Razer Goliathus
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    Darnassus's Avatar
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    It's a gap! ;d

  4. #4
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    Quote Originally Posted by Darnassus View Post
    It's a gap! ;d
    I didnt find that word, so i wrote a paragraph, really embarrassing

  5. #5
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    Quote Originally Posted by Darnassus View Post
    It's a gap! ;d
    Erm, no, it's not a gap; it looks more like a stress fracture where the bolt connects the screen to the rest of the machine, and it is only present on the right-hand side, not both, and the latter is what you'd expect if it were a deliberate design decision. Most photos I've seen of the G750J range don't have this fracture, but a handful do on one or both sides, so it doesn't seem normal or intentional.

    My JS:

    Left-hand hinge with no "crack":
    Click image for larger version. 

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    Right-hand hinge with "crack":
    Click image for larger version. 

Name:	MyJSRight.jpg 
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ID:	40520

    I'm just interested in knowing if anybody with this not-uncommon issue has ever had it worsen (i.e. the casing splitting entirely and the screen somehow detaching, in the ultimate worst-case scenario), or if it'll basically stay like it is.

  6. #6
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    I have the same issue. I guess it jut wasnt glued properly, but i dont think will affect the screen in any way, as that seems to be just a plastic cover for the hinge.
    Another theory i have about this issue is that it could have occured, while they tested the laptop, because of the high temps in that side (gpu) and the glue wasnt hardened yet when they did it. its just a guess of why its only on the right side.
    Click image for larger version. 

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    Click image for larger version. 

Name:	right.jpg 
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Size:	62.0 KB 
ID:	40559

  7. #7
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    So, just to follow up for peace of mind, is there anybody who can confirm they've had this same issue on their G750 for a reasonable length of time and found it to not have any impact?
    Last edited by Feywood; 09-02-2014 at 07:25 AM.

  8. #8
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    right hinge cover splitting as seam

    [QUOTE=Feywood;431568]Heyo,
    I've refrained from physically probing the hinge to avoid exacerbating the issue if there is one, but if this is indeed a crack/split, then has anyone here with the same issue had it worsen over time, or is it pretty much a cosmetic matter? /QUOTE]

    I have a ROG GL753VE, and when I open the screen up, I would hear a little cracking noise, like when a hinge is tight and when you first move it and it gives it makes a noise. However, after a while, it happened more often, and now every time I lift it. It also seems the edges of the bezel moves. I worked for tech companies, and looking at this bezel, compared to other Manufactures, this one is thin-plastic and cheap looking and feeling. So, anyway, I looked at the hinge close, the right side(key pad side) when it is closed and opened it. I see a rounded shape cover over the hinge that seems to be attached to the screen too, The round part, seems to be like to halves meeting to form clyndric covering. The seam on the left side stays together, but the right side is popping-cracking as it moves, and it pulls apart as the seem. It is like if it supposed to snapped or glued together, but it isn't. I would think it is a snap together fitting, however, if so, the catch in the underside is not catching the other half. it actually pulls apart when moving a 1/16th inch, a pencil lead width so it looks like. After seeing this, My first thoughts were to back up the computer and send it in . I have 2+ 2 years from costco. This laptop is about 18 months old, but this noise has been, now I think about it, seems like from the very begining.
    When I run my finger nail, along the inner edge of the bezel and the screen to check how flush the edge is, the top has no gapping, the left edge towards the corner/hinge has some gapping, midway and to the bottom, the bottom edge right corner has a bit of gap running 1 in from the corner, and the right edge has gapping at the bezel midway down to the right corner towards my hinge and that is the side that also pops and I thought it was the bezel popping/cracking first with noise, but it could be both, the bezel making that noise and the cover to the hinge on the right side, cause it closes toghether on it's own and then comes apart. Never had this on HP, Compaq, Dell or Lenovo, etc.. Only have seen this crap on ASUS ROG. I have seen another cheaper ASUS when using it, and it didn't do this crap.

    So, I have seen some other WeB people complain about this.. again, the screen doesn't seem to be seated correctly to the bezel in some spots, and the plastic around the one hinge, seems like the two pieces that go are supposed to be a snap together fitting and not holding and closing and opening, thus make the plastic popping like cracking noise.

  9. #9
    ROG Guru: Gold Belt Array Clintlgm PC Specs
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    Laptop (Model)Asus G752VY DH72
    MotherboardAsus Z97 Pro WiFi and /Z97 Pro A
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    Well if you don't want to replace it ABS Clear Glue should fix it, do be careful, in fact I think I would disassemble and then make the repair.
    G752VY-DH72 Win 10 Pro
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