I have sent my G56JR laptop to repair last Sunday because it had tons of issues, like BSOD every 10 min, drivers which I reinstalled but didn't do anything, no sound and Windows stuck in Windows automatic repair loop the second time, but couldn't fix it back, so I eventually had to send it to RMA (which is the second time after replacing the hard drive and reinstalling OS), and the service staff said it's just a problem with Windows, which I agree, and he said would look if re-installing would fix it.
BUT he said it takes about 3-5 days for service, and after 7 days still no word and the repair status not finished yet :mad:I live in Taiwan, and I sent it to the nearest Asus Royal Club. The previous time I sent my laptop to RMA was on 9th July, because my laptop had to much BSOD mostly erroring "MEMORY_MANAGEMENT" and something with file allocation (I wonder if memory if faulty?), and that time ASUS replaced the hard drive, but just after I went back home, while I was setting up Windows 8.1 again, the darn BSOD's appeared again, and this time they appeared more often and made matters worse! And that wasted me 1 week!
😞So, I know I requested to reset BIOS this time (which manufacturers should be able to do), which I either stupidly set up or was there at the beginning. I'm starting school tomorrow and need my laptop!! It shouldn't take more than 5 days to open the laptop and reset the BIOS jumper or taking about the CMOS battery for a minute and reinstalling Windows! Should at least further contact me if they found the problem is lying elsewhere.
Q: Does anyone who sent their notebooks for RMA in past know how long it took to finish?
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For the Asus staff in this forum, please check RMA service number: TWAB483477
I don't feel contacting with telephone, because language is in Mandarin and I don't want to contact wrong kind of service.
Thank you very much.
Owner of an Asus G56JR