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  1. #1
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    Audio Jack problem

    friends
    yesterday when i try to plug the headphone in g750jx i was unable to plug in as something is interrupting it to going in, i try to watch what is in it but nothing found, i thought to visit the service center but Indian service center are total crap, they will change the jack but spoil something else, so i decided to buy USB headset, there is Rog Orion Pro and Logitech G35 headset i found to use it by USB, i will never use audio jack, i will only use USB now, so please suggest me the better option between two of them or if any other headset is there pleae let me know,
    Thanks

  2. #2
    ROG Guru: Platinum Belt Array hmscott PC Specs
    hmscott PC Specs
    Laptop (Model)Asus G750JH-DB71 (legacy)
    MotherboardAsus G750JH Intel HM87
    ProcessorIntel i7-4700HQ XTU Cores 36x/35x/34x/34x Cache 36x -50mV undervolt
    Memory (part number)Hyundai Electronics HMT41GS6AFR8A-PB 1.35v DDR3L-1600MHz
    Graphics Card #1Nvidia 780m Asus GPU Tweak OC 932mhz/6300mhz
    Sound CardRealtek v6.0.1.7469 driver
    MonitorAUO B173HW02 V1 Custom Refresh 85hz
    Storage #1RAID0 2x M.2 SATA Crucial MX200 512GB CT500MX200SSD6
    Storage #2Crucial 512GB 2.5" MX200 CT500MX200SSD1
    Power Supply230w AC Power Adapter 19.5v
    Keyboard Logitech k400 Wireless KB/Trackpad
    Headset Sony MDR-XB500 Wired and Sennheiser RS-220 Wireless TOSLINK
    OS Windows 8.1 + 8 Linux VM's + Windows 10 Technical Preview
    Network RouterAsus RT-AC68U DLINK DIR-655

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    Quote Originally Posted by amitabhbansal View Post
    friends, yesterday when i try to plug the headphone in g750jx i was unable to plug in as something is interrupting it to going in, i try to watch what is in it but nothing found, i thought to visit the service center but Indian service center are total crap, they will change the jack but spoil something else, so i decided to buy USB headset, there is Rog Orion Pro and Logitech G35 headset i found to use it by USB, i will never use audio jack, i will only use USB now, so please suggest me the better option between two of them or if any other headset is there pleae let me know, Thanks
    amitabhbansal, you could also go with the Sony Pulse Elite Edition USB dongle/Wireless. These sound awesome. The only drawback is only 5-6 hours of battery time before needing a recharge. Buy 2 and keep the other charging.

    The bass is awesome, even without the Bass Impact boost, and gaming / movies sound great. They say Playstation 3, but they work great on my G750JH and PS4. If you reduce the Bass Impact you can extend the battery life.

    Pulse Elite Edition Wireless Stereo Headset by Sony Computer Entertainment (Mac, PlayStation 3 / Vita, Sony PSP, Windows)
    http://www.amazon.com/Edition-Wirele...ref=pd_cp_pc_0

    Much better sound than BT headphones, but I still mostly use my Sony MDR-10RBT's because I switch between the G750 and Sony Z Ultra during the day, and I get 18+ hours use from them.

    Sony MDR10RBT Bluetooth Wireless Headphones
    http://www.amazon.com/Sony-MDR10RBT-...sony+mdr-10rbt

    I can also recommend the Sony MDR-1RBT headphones, but there is also a MKII version of those out now too - I haven't tried those. The originals got 20+ hours of run time.

    SONY Wireless stereo headset MDR-1RBTMK2
    http://www.amazon.com/SONY-Wireless-...s=sony+1rbtmk2

    Sony MDR1RBT Premium Bluetooth Over-the-Head Style Headphones (Black)
    http://www.amazon.com/Sony-MDR1RBT-P...ords=sony+1rbt

    Another thing to try is to push through the obstruction with a more narrow plug - like used with Toslink - the headphone jack doubles as a Toslink port. You would use an adapter like this:

    CableWholesale Digital Optical Toslink Female/3.5mm Male Adapter (30F2-71200)
    http://www.amazon.com/CableWholesale...dphone+adapter

    If that fits, you can run a headphone amp, Receiver, DAC or other Toslink capable device - like my Sennheiser RS-220 headphones- to get audio out.

    Let us know what you end up going with!
    Last edited by hmscott; 09-04-2014 at 08:26 AM.

  3. #3
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    Quote Originally Posted by hmscott View Post
    amitabhbansal, you could also go with the Sony Pulse Elite Edition USB dongle/Wireless. These sound awesome. The only drawback is only 5-6 hours of battery time before needing a recharge. Buy 2 and keep the other charging.

    The bass is awesome, even without the Bass Impact boost, and gaming / movies sound great. They say Playstation 3, but they work great on my G750JH and PS4. If you reduce the Bass Impact you can extend the battery life.

    Pulse Elite Edition Wireless Stereo Headset by Sony Computer Entertainment (Mac, PlayStation 3 / Vita, Sony PSP, Windows)
    http://www.amazon.com/Edition-Wirele...ref=pd_cp_pc_0

    Much better sound than BT headphones, but I still mostly use my Sony MDR-10RBT's because I switch between the G750 and Sony Z Ultra during the day, and I get 18+ hours use from them.

    Sony MDR10RBT Bluetooth Wireless Headphones
    http://www.amazon.com/Sony-MDR10RBT-...sony+mdr-10rbt

    I can also recommend the Sony MDR-1RBT headphones, but there is also a MKII version of those out now too - I haven't tried those. The originals got 20+ hours of run time.

    SONY Wireless stereo headset MDR-1RBTMK2
    http://www.amazon.com/SONY-Wireless-...s=sony+1rbtmk2

    Sony MDR1RBT Premium Bluetooth Over-the-Head Style Headphones (Black)
    http://www.amazon.com/Sony-MDR1RBT-P...ords=sony+1rbt

    Another thing to try is to push through the obstruction with a more narrow plug - like used with Toslink - the headphone jack doubles as a Toslink port. You would use an adapter like this:

    CableWholesale Digital Optical Toslink Female/3.5mm Male Adapter (30F2-71200)
    http://www.amazon.com/CableWholesale...dphone+adapter

    If that fits, you can run a headphone amp, Receiver, DAC or other Toslink capable device - like my Sennheiser RS-220 headphones- to get audio out.

    Let us know what you end up going with!
    Thanks for the reply, i saw the headset and i like Pulse, but these all cant be ship to India, after a research i have ordered G35.
    Lets see what happen

  4. #4
    ROG Guru: Platinum Belt Array hmscott PC Specs
    hmscott PC Specs
    Laptop (Model)Asus G750JH-DB71 (legacy)
    MotherboardAsus G750JH Intel HM87
    ProcessorIntel i7-4700HQ XTU Cores 36x/35x/34x/34x Cache 36x -50mV undervolt
    Memory (part number)Hyundai Electronics HMT41GS6AFR8A-PB 1.35v DDR3L-1600MHz
    Graphics Card #1Nvidia 780m Asus GPU Tweak OC 932mhz/6300mhz
    Sound CardRealtek v6.0.1.7469 driver
    MonitorAUO B173HW02 V1 Custom Refresh 85hz
    Storage #1RAID0 2x M.2 SATA Crucial MX200 512GB CT500MX200SSD6
    Storage #2Crucial 512GB 2.5" MX200 CT500MX200SSD1
    Power Supply230w AC Power Adapter 19.5v
    Keyboard Logitech k400 Wireless KB/Trackpad
    Headset Sony MDR-XB500 Wired and Sennheiser RS-220 Wireless TOSLINK
    OS Windows 8.1 + 8 Linux VM's + Windows 10 Technical Preview
    Network RouterAsus RT-AC68U DLINK DIR-655

    Join Date
    Jun 2013
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    Quote Originally Posted by amitabhbansal View Post
    Thanks for the reply, i saw the headset and i like Pulse, but these all cant be ship to India, after a research i have ordered G35.
    Lets see what happen
    amitabhbansal, bad news, there are lots of complaints about the G35 / 390 not working reliably on Windows 8.1 with USB 3.0

    It may be related to USB 3.0 vs USB 2.0 ports, and the G750 only has USB 3.0 ports

    http://www.logitech.com/en-us/suppor...d=23&prevOSID=

    https://www.google.com/search?num=50...35+windows+8.1

    https://www.google.com/search?num=50...35+windows+8.1

    It looks like it isn't reliable on USB 3.0 + Windows 8.1...

    Here is an older Steam post that might help if the newest unified driver won't work well, and the 64 bit ftp url still works, these are Windows 8.0/8.1 problems...

    NASTY 7.1 AUDIO 100% WORKING FIX / WORKAROUND
    http://steamcommunity.com/app/91310/...5216535994327/

    Read the whole thread, there are multiple fixes as there are multiple problems; and likely lots more threads to read to catch all the options for fixes.
    Last edited by hmscott; 09-05-2014 at 01:46 AM.

  5. #5
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    Quote Originally Posted by hmscott View Post
    amitabhbansal, bad news, there are lots of complaints about the G35 / 390 not working reliably on Windows 8.1 with USB 3.0

    It may be related to USB 3.0 vs USB 2.0 ports, and the G750 only has USB 3.0 ports

    http://www.logitech.com/en-us/suppor...d=23&prevOSID=

    https://www.google.com/search?num=50...35+windows+8.1

    https://www.google.com/search?num=50...35+windows+8.1

    It looks like it isn't reliable on USB 3.0 + Windows 8.1...

    Here is an older Steam post that might help if the newest unified driver won't work well, and the 64 bit ftp url still works, these are Windows 8.0/8.1 problems...

    NASTY 7.1 AUDIO 100% WORKING FIX / WORKAROUND
    http://steamcommunity.com/app/91310/...5216535994327/

    Read the whole thread, there are multiple fixes as there are multiple problems; and likely lots more threads to read to catch all the options for fixes.
    oh, I have read your posts and cancelled the order, now what to do?

  6. #6
    ROG Guru: Platinum Belt Array hmscott PC Specs
    hmscott PC Specs
    Laptop (Model)Asus G750JH-DB71 (legacy)
    MotherboardAsus G750JH Intel HM87
    ProcessorIntel i7-4700HQ XTU Cores 36x/35x/34x/34x Cache 36x -50mV undervolt
    Memory (part number)Hyundai Electronics HMT41GS6AFR8A-PB 1.35v DDR3L-1600MHz
    Graphics Card #1Nvidia 780m Asus GPU Tweak OC 932mhz/6300mhz
    Sound CardRealtek v6.0.1.7469 driver
    MonitorAUO B173HW02 V1 Custom Refresh 85hz
    Storage #1RAID0 2x M.2 SATA Crucial MX200 512GB CT500MX200SSD6
    Storage #2Crucial 512GB 2.5" MX200 CT500MX200SSD1
    Power Supply230w AC Power Adapter 19.5v
    Keyboard Logitech k400 Wireless KB/Trackpad
    Headset Sony MDR-XB500 Wired and Sennheiser RS-220 Wireless TOSLINK
    OS Windows 8.1 + 8 Linux VM's + Windows 10 Technical Preview
    Network RouterAsus RT-AC68U DLINK DIR-655

    Join Date
    Jun 2013
    Reputation
    44
    Posts
    5,357

    Quote Originally Posted by amitabhbansal View Post
    oh, I have read your posts and cancelled the order, now what to do?
    amitabhbansal, if I was there I would start looking for new distributors inside India, to find a Sony, Sennheiser, or other dealer to import what I wanted - like the ones I mentioned - or other devices that are known to work with Windows 8.1. There must be a Sony India or Sennheiser India or some other wireless headphone maker importing to India - it is a popular product / need / desire.

    And, I would go into your local India Asus Support center and explain the problem with the headphone jack, and try to get it fixed - without them messing up something else

    And, you should know some people have issue with the headphone jack analog audio with low impedance headphones, like Apple earbuds, or other similar earbuds. You want wired headphones with 100-300ohm impedance to match the headphone amp in the G750.

    I have paired other Bluetooth brands as well, like Plantronics - these the predecessors of these models that ship in the US:

    Plantronics BackBeat GO 2 Bluetooth Wireless Stereo Earbuds with Charging Case - Retail Packaging - Black
    http://www.amazon.com/Plantronics-Ba...ereo+bluetooth

    Plantronics Voyager 855 Bluetooth Headset (Black) - Stereo - image doesn't show 2nd wire/earbud
    http://www.amazon.com/Plantronics-Vo...stereo+voyager

    Here is a newer version I haven't tried, my old ones still work fine

    Plantronics BackBeat 903+ Headset - Frustration Free Packaging
    http://www.amazon.com/Plantronics-Ba...p_ob_title_def

    If you want Wireless Gaming headset's there are quite a few more than the Sony's...

    Call of Duty® Ghosts Ear Force Phantom Limited Edition Gaming Headset - these are good.
    https://www.turtlebeach.com/product-...ts-phantom/394

    I haven't tried these, but they are PC/Wireless/Surround sound:

    Wireless 7.1 channel Dolby Surround Sound* audio with the Ear Force Z300
    https://www.turtlebeach.com/product-...force-z300/369

    Are there gaming specialty shops in India that you haven't tried that might carry something like these?
    Last edited by hmscott; 09-05-2014 at 05:27 AM.

  7. #7
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    Quote Originally Posted by hmscott View Post
    amitabhbansal, if I was there I would start looking for new distributors inside India, to find a Sony, Sennheiser, or other dealer to import what I wanted - like the ones I mentioned - or other devices that are known to work with Windows 8.1. There must be a Sony India or Sennheiser India or some other wireless headphone maker importing to India - it is a popular product / need / desire.

    And, I would go into your local India Asus Support center and explain the problem with the headphone jack, and try to get it fixed - without them messing up something else

    And, you should know some people have issue with the headphone jack analog audio with low impedance headphones, like Apple earbuds, or other similar earbuds. You want wired headphones with 100-300ohm impedance to match the headphone amp in the G750.

    I have paired other Bluetooth brands as well, like Plantronics - these the predecessors of these models that ship in the US:

    Plantronics BackBeat GO 2 Bluetooth Wireless Stereo Earbuds with Charging Case - Retail Packaging - Black
    http://www.amazon.com/Plantronics-Ba...ereo+bluetooth

    Plantronics Voyager 855 Bluetooth Headset (Black) - Stereo - image doesn't show 2nd wire/earbud
    http://www.amazon.com/Plantronics-Vo...stereo+voyager

    Here is a newer version I haven't tried, my old ones still work fine

    Plantronics BackBeat 903+ Headset - Frustration Free Packaging
    http://www.amazon.com/Plantronics-Ba...p_ob_title_def

    If you want Wireless Gaming headset's there are quite a few more than the Sony's...

    Call of Duty® Ghosts Ear Force Phantom Limited Edition Gaming Headset - these are good.
    https://www.turtlebeach.com/product-...ts-phantom/394

    I haven't tried these, but they are PC/Wireless/Surround sound:

    Wireless 7.1 channel Dolby Surround Sound* audio with the Ear Force Z300
    https://www.turtlebeach.com/product-...force-z300/369

    Are there gaming specialty shops in India that you haven't tried that might carry something like these?
    There are no good gaming shop, all which are here have low quality gaming headset because no one buy expensive headset, please tell me one headset 7.1 with brilliant voice, bass but it should be wired not wireless, i will see if i can find it in India. i like pulse but it is wireless and charging it is pain for me, searching for the dealer of it, waiting for your reply.
    Thanks
    (check ur private message)

  8. #8
    ROG Guru: Platinum Belt Array hmscott PC Specs
    hmscott PC Specs
    Laptop (Model)Asus G750JH-DB71 (legacy)
    MotherboardAsus G750JH Intel HM87
    ProcessorIntel i7-4700HQ XTU Cores 36x/35x/34x/34x Cache 36x -50mV undervolt
    Memory (part number)Hyundai Electronics HMT41GS6AFR8A-PB 1.35v DDR3L-1600MHz
    Graphics Card #1Nvidia 780m Asus GPU Tweak OC 932mhz/6300mhz
    Sound CardRealtek v6.0.1.7469 driver
    MonitorAUO B173HW02 V1 Custom Refresh 85hz
    Storage #1RAID0 2x M.2 SATA Crucial MX200 512GB CT500MX200SSD6
    Storage #2Crucial 512GB 2.5" MX200 CT500MX200SSD1
    Power Supply230w AC Power Adapter 19.5v
    Keyboard Logitech k400 Wireless KB/Trackpad
    Headset Sony MDR-XB500 Wired and Sennheiser RS-220 Wireless TOSLINK
    OS Windows 8.1 + 8 Linux VM's + Windows 10 Technical Preview
    Network RouterAsus RT-AC68U DLINK DIR-655

    Join Date
    Jun 2013
    Reputation
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    Here are the Sony Wireless Bluetooth headphones on the Sony India Site:

    http://www.sony.co.in/productcategor...hones#wireless

  9. #9
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    Quote Originally Posted by hmscott View Post
    Here are the Sony Wireless Bluetooth headphones on the Sony India Site:

    http://www.sony.co.in/productcategor...hones#wireless
    i have watched them but nowhere is mentioned that they are 5.1 or 7.1

  10. #10
    ROG Guru: Platinum Belt Array hmscott PC Specs
    hmscott PC Specs
    Laptop (Model)Asus G750JH-DB71 (legacy)
    MotherboardAsus G750JH Intel HM87
    ProcessorIntel i7-4700HQ XTU Cores 36x/35x/34x/34x Cache 36x -50mV undervolt
    Memory (part number)Hyundai Electronics HMT41GS6AFR8A-PB 1.35v DDR3L-1600MHz
    Graphics Card #1Nvidia 780m Asus GPU Tweak OC 932mhz/6300mhz
    Sound CardRealtek v6.0.1.7469 driver
    MonitorAUO B173HW02 V1 Custom Refresh 85hz
    Storage #1RAID0 2x M.2 SATA Crucial MX200 512GB CT500MX200SSD6
    Storage #2Crucial 512GB 2.5" MX200 CT500MX200SSD1
    Power Supply230w AC Power Adapter 19.5v
    Keyboard Logitech k400 Wireless KB/Trackpad
    Headset Sony MDR-XB500 Wired and Sennheiser RS-220 Wireless TOSLINK
    OS Windows 8.1 + 8 Linux VM's + Windows 10 Technical Preview
    Network RouterAsus RT-AC68U DLINK DIR-655

    Join Date
    Jun 2013
    Reputation
    44
    Posts
    5,357

    Quote Originally Posted by amitabhbansal View Post
    There are no good gaming shop, all which are here have low quality gaming headset because no one buy expensive headset, please tell me one headset 7.1 with brilliant voice, bass but it should be wired not wireless, i will see if i can find it in India. i like pulse but it is wireless and charging it is pain for me, searching for the dealer of it, waiting for your reply.
    amitabhbansal, I thought you wanted to avoid a wired headset? Did you get the headphone jack fixed? For a working USB solution you are going to have to find someone that has hooked it up with a USB 3.0 port and Windows 8.1 to make sure it is compatible / trouble-free.

    Charging becomes 2nd nature, as I fall asleep I plug in half a dozen things to make sure they are all ready for when I wake up the next day

    The Pulse headset solution is to get 2... kinda overkill you might think, but think of the 2nd one as a backup for when you accidentally trash one of the two, you will still have one to use while the other is fixed/replaced. You can always start with just 1 to make sure you like it, you will

    Before the Sony MDR-10RBT I used to rotate between several Sennheiser models - MM450/MM350, and before that several Plantronics headsets - the Sony is the first one with a long enough charge, and sturdy enough that I can depend on it enough to have just 1. I took back my Sony MDR-1RBT as I didn't need 2 for backup.

    Sony India doesn't list the Pulse headset in their Playstation gaming area, but someone independent might import them.

    Let us know what you find.
    Last edited by hmscott; 09-05-2014 at 05:59 AM.

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