Results 1 to 10 of 10
  1. #1
    ROG Member Array
    Join Date
    Jul 2014
    Reputation
    10
    Posts
    13

    What is this clicking sound?

    I have an ASUS G550JK that I've owned for about 2 months now. It makes some clicking noises sometimes and I want to know what it is. From what I have looked up and from talking with ASUS support it appears to be from the hard drive. ASUS support wants me to take it in to Best Buy or somewhere to have them check out the hard drive, but I do not have the time right now. It is a clicking that comes and goes, when it comes it is more of a click followed by another every few seconds at a relatively steady pace and then just stops. Everytime a click occurs, my load cycle count increases by 1. From some of the symptoms I am experiencing, it appears that the drive heads stopping because of APM or something similar is also another possibility. Does anybody have experience enough to know if it could be APM or if I should be worried about possible hard drive failure? Also, is there a way to check if it is indeed APM? I have tried looking online but can't seem to find a way to disable, or at least make it less aggressive, to see if it may indeed be the cause of the sound?

  2. #2
    ROG Guru: Black Belt Array toronto699 PC Specs
    toronto699 PC Specs
    Laptop (Model)G752-VY-DH78K , G751-JYDH72X
    MotherboardRog Tytan G30AB
    Processori7-4770K
    Memory (part number)32GB
    Graphics Card #1Asus Gold20th GTX980Ti
    Sound CardDell X-Fi Audigy SoundBlaster
    Monitor3 Acer K272HL
    Storage #1118 GB/OS
    Storage #22.72 TB
    CPU CoolerIntegrated Liquid-Cooled CPU
    CaseG30AB
    Power SupplyAsus 700 Watt
    Keyboard Razer BlackWidow Ultimate
    Mouse Razer Diamond Back
    Headset Sony Studio Professional , Razer Seiren Mic
    Mouse Pad Razer FireFly
    Headset/Speakers Logittech 5.1 Z-5500
    OS W 10
    Network RouterSagemon Fast 5250 Hub 2000

    Join Date
    Aug 2014
    Reputation
    96
    Posts
    2,496

    google GSmartControl to check your hard drive but to me hard drive sounds normal GSmartControl is easy to use

  3. #3
    ROG Guru: Brown Belt Array NemesisChild PC Specs
    NemesisChild PC Specs
    MotherboardASUS Maximus X Hero (WI-FI AC)
    ProcessorIntel i7 8700K
    Memory (part number)G.Skill F4-3600C16D-16GTZR
    Graphics Card #1Nvidia GTX 1070 Ti FE
    Graphics Card #2Nvidia GTX 1070 Ti FE
    MonitorASUS ROG Swift PG278Q
    Storage #1Samsung 970 PRO 512GB NVMe M.2
    Storage #2WD Black 2TB 7200 RPM 64MB Cache
    CPU CoolerNZXT Kraken X42
    CaseCooler Master HAF 932 Advanced
    Power SupplyEVGA SuperNova 1200 P2
    Keyboard Logitech G910 Orion Spark
    Mouse Logitech G703 Wireless
    Headset Logitech G Pro
    Mouse Pad SteelSeries
    OS Windows 10 Home x64 (UEFI)
    Network RouterLinksys WRT1900AC
    NemesisChild's Avatar
    Join Date
    Sep 2011
    Reputation
    89
    Posts
    1,788

    HDD clicking is not normal, you need to find the time to have it inspected.
    Intel i7 8700K@ 5.2GHz (Delidded)
    ASUS Maximus X Hero (Bios 1801)
    NZXT Kraken X42
    G.Skill TridentZ@ 4000MHz CL16 2x8GB
    SLI: 2x Nvidia GTX 1070 Ti FE@ 2025/2025MHz
    OS: Samsung 970 PRO 512GB NVMe M.2
    Storage: Samsung 960 EVO 500GB NVMe M.2
    Storage: 2x Samsung 850 EVO 500GB
    Storage: WD Black 7200 RPM 64MB Cache 2TB
    EVGA SuperNova 1200 P2
    Cooler Master HAF 932 Advanced

  4. #4
    ROG Member Array
    Join Date
    Jul 2014
    Reputation
    10
    Posts
    13

    I may go get it checked out next weekend when I have some time, and will run the GSmartControl test and post the results. I am trying to find out if my hard drive has this occur due to APM reasons, but am unable to find anything specific to my hard drive. My hard drive is a HGST HTS721075A9E630. Any help on figuring out if APM could be the cause would be great!

    I would love to be able to actually determine if APM could be the issue or not since I need my laptop for school and would rather not have any time without it if possible.

  5. #5
    ROG Guru: Black Belt Array toronto699 PC Specs
    toronto699 PC Specs
    Laptop (Model)G752-VY-DH78K , G751-JYDH72X
    MotherboardRog Tytan G30AB
    Processori7-4770K
    Memory (part number)32GB
    Graphics Card #1Asus Gold20th GTX980Ti
    Sound CardDell X-Fi Audigy SoundBlaster
    Monitor3 Acer K272HL
    Storage #1118 GB/OS
    Storage #22.72 TB
    CPU CoolerIntegrated Liquid-Cooled CPU
    CaseG30AB
    Power SupplyAsus 700 Watt
    Keyboard Razer BlackWidow Ultimate
    Mouse Razer Diamond Back
    Headset Sony Studio Professional , Razer Seiren Mic
    Mouse Pad Razer FireFly
    Headset/Speakers Logittech 5.1 Z-5500
    OS W 10
    Network RouterSagemon Fast 5250 Hub 2000

    Join Date
    Aug 2014
    Reputation
    96
    Posts
    2,496

    if any 1 test in GSmartControl fails , replace the hard drive , GSmart does many tests on HD
    Last edited by toronto699; 09-22-2014 at 03:26 AM.

  6. #6
    ROG Member Array
    Join Date
    Jul 2014
    Reputation
    10
    Posts
    13

    I completed both test types and both of them completed without error.

  7. #7
    ROG Member Array
    Join Date
    Jul 2014
    Reputation
    10
    Posts
    13

    I am pretty sure that it is definitely APM now. I got a program called hdparm which adjusts APM settings (although it mut be redone everytime a computer goes to sleep or is shut down), what my results have been are my load/unload cycle going up by only 1 for everytime I restarted my computer and no clicking sounds what so ever. I have forgotten to redo it a few times after my PC has gone to sleep today and what has happened is that my load/unload cycle count has jumped up a bit. No clicking sounds yet, but it does appear to just be APM that was making those sounds. I plan on keeping an eye on it and going to check it checked out right away if the clicking returns. I was planning on maybe getting it checked out this weekend just to be safe, but I don't think I will have the time. Maybe next weekend if nothing pops up.

  8. #8
    ROG Guru: Green Belt Array UltraNEO* PC Specs
    UltraNEO* PC Specs
    Laptop (Model)Dell XPS 13
    MotherboardAsus Rampage V Edition 10
    ProcessorIntel i7-6850k
    Memory (part number)G.SKILL F4-3600C17Q-32GTZR
    Graphics Card #1Titan X (Pascal)
    Graphics Card #2Titan X (Pascal)
    MonitorASUS ROG Swift PG279Q (x3)
    Storage #1Samsung 970 Pro 1TB NVMe
    Storage #2Samsung 860 Pro 1Tb (x4)
    CPU CoolerCustom Watercooled
    CaseCaseLabs SMA8
    Power SupplyCorsair AX1500i
    Keyboard Keyboard Paradise Custom
    Mouse Logitech G903
    Mouse Pad Logitech G840 XL
    Headset/Speakers ART SLA2 Linear Amp with JBL Control 5
    OS Win 10 Pro
    Network RouterPF Sense
    Accessory #1 Logitech Brio 4k
    Accessory #2 Logitech PowerPlay Game Pad
    UltraNEO*'s Avatar
    Join Date
    Dec 2011
    Reputation
    48
    Posts
    605

    From first hand experience...

    IF my any of HDD started 'clicking', the first and foremost thing I'd do is backup any valuable data. Usually when those things start clicking, it's a physical malfunction and death follows shortly.. Click of death as they say. Only long term fix is a warranty replacement.
    ASUS ROG RVIE Encore| i9-10940x | Dominator Platinum 128GB 3333 MHz | EVGA RTX 2080 Ti SLI | Samsung 970 Pro 1TB NVMe (x3)
    WD Black 4TB | WD Black 6TB x2 | EVGA 1600 P2 | CaseLabs SMA8 | Custom Water Cooling | HWLabs Black Ice Nemesis GTX 560
    XSPC RX 480 v3 | XSPC D5 Vario x2 | EK Blocks | EK-RES X3 400 | BitsPower Fittings | GentleTypoon 1850 x12 | Corsair SP140 x8 | Lamptron CM615

    Twitch.tv/MsNikita | Twitter.com/MsNikitaTV | Instagram.com/MsNikitaTV | Reddit.com/r/MsNikitaTV

  9. #9
    ROG Member Array
    Join Date
    Jul 2014
    Reputation
    10
    Posts
    13

    Super old thread, but here is the end result of my issue: I ignored it. It eventually went away on its own and I just recently (a few weeks ago) changed the HDD to a SSD, but that was because I was getting annoyed with speed issues, not because I experienced any issues with the HDD.

    Also, I didn't have any valuable data on here... I don't store valuable data on computer storage drives. Everything that is valuable enough that I want to not lose is backed up to cloud always. 99% of what I have stored on here is unimportant (mostly games and engineering programs) with all the important stuff (files for engineering programs) backed up.

  10. #10
    ROG Member Array
    Join Date
    Jul 2014
    Reputation
    10
    Posts
    13

    Super old thread, but here is the end result of my issue: I ignored it. It eventually went away on its own and I just recently (a few weeks ago) changed the HDD to a SSD, but that was because I was getting annoyed with speed issues, not because I experienced any issues with the HDD.

    Also, I didn't have any valuable data on here... I don't store valuable data on computer storage drives. Everything that is valuable enough that I want to not lose is backed up to cloud always. 99% of what I have stored on here is unimportant (mostly games and engineering programs) with all the important stuff (files for engineering programs) backed up. Because of this, I didn't care enough to be proactive about trying to fix it

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •